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POLICE COMMUNICATIONS OPERATOR I

Recruitment #17-002703-0019

Introduction

This is a position specific recruitment for the Department of Natural Resources, Natural Resources Police. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.

GRADE

10

LOCATION OF POSITION

Sandy Point State Park Office, Annapolis, Maryland (Anne Arundel County)

Main Purpose of Job

The Department of Natural Resources, Natural Resources Police is currently accepting applications at the Police Communications Operator I level for one (1) vacancy located at the Sandy Point State Park Office in Annapolis, Maryland. The main purpose of a Police Communications Operator is to facilitate officer safety by monitoring police radio transmissions, utilizing all communications equipment and simultaneously performing multiple tasks often under extremely stressful conditions in difficult law enforcement situations.

The essential job functions of these positions include monitoring and communicating with law enforcement and other public safety personnel via two-way multi-channel radios and maintaining documentation of same; utilizing computer systems to obtain and disseminate vital information; and interacting with other Departmental personnel, allied agencies and the general public.

Please note, these positions require rotating shift work. They also require working on weekends and holidays as determined by the work schedule.

MINIMUM QUALIFICATIONS

Education: Graduation from a standard high school or possession of a State high school equivalence certificate.  

Experience: None.

Note: Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Operations Specialist classifications or Signal Corps, Cyberspace Support, or Communications specialty codes in the communications field of work on a year-for-year basis for the required experience.   

DESIRED OR PREFERRED QUALIFICATIONS

Strong preference will be given to applicants that possess the following preferred qualification(s). Include clear and specific information on your application regarding the qualifications.

1) One year of dispatching experience in a 911 (police/emergency) services environment utilizing a CAD (computer aided dispatch) system.

2) One year of experience in a multi-faceted work environment using data entry keyboard functions and a multi-line telephone system.

3) A combination of one year of emergency dispatch training, education and/or experience.

SPECIAL REQUIREMENTS

1) Applicants may be subject to an extensive background investigation prior to appointment.

2) Employees in this classification will be required to provide a telephone number at which they can be reached.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important that you provide all the experience and education that is related to this position completely and accurately. Verifiable volunteer experience will be considered; please include it on your application, if applicable.

This recruitment does not require any additional materials to be uploaded. Resumes will not be accepted in lieu of completing the application. Please do not submit unsolicited documentation (resumes, transcripts, cover letters, etc.). 

You will be required to complete a supplemental questionnaire.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

Online application is STRONGLY preferred. If online access is unavailable, you may submit a paper application to:

Department of Natural Resources
Human Resources
580 Taylor Avenue, C-3
Annapolis, MD 21401

The Human Resource Department is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted.

Specific inquiries regarding this recruitment can be directed to Chuck Hecker at chuck.hecker@maryland.gov

TTY Users: call via Maryland Relay.  

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.