MANAGEMENT ASSOCIATE- Contractual

This is a full-time contractual position with the Department of Human Services, Constituent Services Office.

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Department of Human Services

Constituent and Community Services Office

311 W. Saratoga Street

Baltimore MD 21201

This position is responsible for providing high level administrative and technical support to the Director and Deputy Director for Constituent and Community Services Office. The Executive Assistant will review assignments for signature the Department's Constituent Correspondences addressed to the department's Secretary and/or Governor regarding complaints, inquires and concerns related to benefit compliance with regard to Temporary Cash Assistance, Child Support, and Child and Adult Protective Services.

Responds to and screens calls, emails and visitors to the Director's Office. Maintains the Director's calendar and agenda for group meetings.  Prepares Power Point presentations, uses Word an Excel to complete various documents.  Assists in budget preparation, monitoring and preparation of statistical reports. Manages end to end projects as assigned by the Director and Deputy Director, including research, analysis, recommendation and execution; may have budget judgment and authority on assigned projects.  Organizes programs, events, meetings or conferences including arranging facility, issuing information or invitations, coordinating speakers and controlling event budget.  Works closely with both the Director and Deputy Director to ensure that all projects are up to date.  Serves a Liaison with internal operations and community partners regarding policy or issues related to the Department. Reviews and responds to written correspondence for the signature of the Director, Constituent and Community Services in response to citizens who write to the Secretary, DHS or the Governor, as requested by the Director or Deputy Director. 

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted  at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration or Personnel Specialist classifications or Administrative, Clerical, or Office Services specialty codes in the Special Assistant or Secretarial fields of work on a year-for-year basis for the required experience.

The ideal candidate will possess the following:

• Experience as administrative support to a Director
• Proficient with Power Point, Word and Excel
• Experience monitoring a budget and budget reporting
• Experience organizing events, meeting and conferences

 

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications. All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview.  We will not consider information submitted after this date.  

Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies

Applicants who meet the minimum qualifications will be evaluated.  If selected for an interview, you will be required to provide an official transcript.  For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.  

Online applications are highly recommended, however the paper application may be submitted to the Department of Human Services, 311 W. Saratoga Street, Attn: D. Greene, Room 146, Baltimore, MD 21201.  The paper application must be received  by 5:00 p.m. on the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to 410-767-7414.      

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.