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VETERAN BENEFITS SPECIALIST II

Recruitment #17-002144-0003

GRADE

12

LOCATION OF POSITION

Department of Veteran's Affairs

2 S. Bond Street 4th Floor, Bel Air, Maryland 21014

Main Purpose of Job

Initiates and presents claims for compensation, pension, entitlements and other benefits to the U.S. Department of Veterans Affairs and other agencies on behalf of Maryland Veterans, their eligible dependents and their survivors.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalence certificate.

Experience: One year of experience providing services to veterans and their dependents.

DESIRED OR PREFERRED QUALIFICATIONS

Previous claims handling experience with veterans, their dependents and families regarding their benefits, services, medical care and pensions.

Knowledge of State, Federal and Local Laws concerning the benefits, privileges and obligations to veterans and their families.

Ability to maintain professional relationships with staff members and the public, Ability to maintain confidential records and files.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Title 38, United States Code, Section 5901-5905 requires that employees in this classification be certified as a veterans’ services counselor by the United States Department of Veterans Affairs.

2. Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please call 410-767-4850

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

We thank our Veterans for their service to our country, and encourage them to apply.

For education obtained outside of the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

Online application process is STRONGLY preferred.  If the online application process is not available, you may submit a paper application and supplemental questionnaire (by the closing date) to:

Department of Budget and Management

Recruitment and Examination Division

301 W. Preston Street, Room 608

Baltimore, MD 21201




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