ADMINISTRATIVE SPECIALIST III

This is an agency specific recruitment that is limited to the Department of Labor, Licensing and Regulation (DLLR) employees working in the Office of Occupational and Professional Licensing.

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500 N. Calvert Street, Baltimore, Maryland 21202

This position is responsible for approving new applicants for licensure. This requires the employee to use independent judgment and analysis in applying and interpreting complex administrative policies and legal interpretations.

• Approves or disapproves the original application of applicants, using independent judgment based on experience and knowledge of current laws and regulations.  Approves name changes, credit reports and other changes in license status.  Approves or disapproves the renewal applications of licensees who have had disciplinary actions in another State or who have had criminal convictions.  Approves or disapproves the applications of reciprocal applicants, post reciprocal licenses, agreements and information as required by real estate law.  The independent decisions are made using the knowledge of reciprocal laws and regulations from both Maryland and the applicant's original State of licensure.

• Confers with departments/programs such as the Call Center, Centralized Payment Center, Office of the Attorney General and OIT.

• Assist licensing supervisor in training staff and assure contractual employee has adequate work while supervisor is off.

• Works with other staff in answering telephone calls and assisting walk-in customers.

• Works with the Assistant Director and Executive Director to correct issues, problems, errors or complaints regarding the issuance of licenses when  Licensing supervisor is not available. 

Education: Completion of 60 credit hours at an accredited college or university.

Experience: Two years of experience in administrative or professional work.

Notes:

1. Candidates may substitute experience as defined above at the rate of one year experience for 30 credit hours of education for up to 60 credit hours of the required education.

2. Candidates may substitute a Bachelor’s degree from an accredited college or university for the required education and experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.

The successful candidate should have knowledge and experience interpreting administrative policies and legal interpretations.  Excellent customer service experience.

Must be a current employee of the Department of labor, Licensing and Regulation within the Office of Occupational and Professional Licensing (O&P).

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: Ernestine Hyman-17-002043-0035
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201

For further information regarding this recruitment, please contact Ernestine Hyman at 410-230-6298 or via email Ernestine.hyman1@maryland.gov

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.