HUMAN SERVICE SPECIALIST IV

THIS RECRUITMENT HAS A SELECTIVE QUALIFICATION.  (CANDIDATES MUST POSSESS ONE YEAR OF MINIMUM QUALIFICATION EXPERIENCE IN A FAMILY INVESTMENT PROGRAM.)

APPLICANTS MUST MEET BOTH THE SELECTIVE AND MINIMUM QUALIFICATIONS FOR APPROVAL.

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DEPARTMENT OF HUMAN RESOURCES

FAMILY INVESTMENT ADMINISTRATION, BUREAU OF PROGRAM EVALUATION

311 W. Saratoga Street

Baltimore, MD 21201

The Regional Coordinator's position ensures Family Investment Program (FIP) services and benefits are authorized by local departments of social services staff in accordance with applicable federal, State and local laws, regulations, policies and procedures. This position provides technical support and assistance to the local departments in the design, implementation, monitoring and evaluation of all Family Investment Program performance indicators.

Requires travel throughout the State and often requires overnight stays (must have valid driver's license and vehicle).  Monitors, analyzes and evaluates local department Family Investment Programs. Monitors and tracks of the local department success in having Temporary Cash Assistance recipients participate in work activities, identifying the systematic individual reasons participation in work activities is not occurring.

This position advocates for the local department needs and acts to resolve the local department and central office areas of concern. Coordinates meetings with local department management staff and monitors the local departments performance indicators to ensure follow up corrective action is taken as appropriate. Performs on-site case reviews for accuracy and timely delivery of benefits and services. Prepares and conducts the Food Supplement Management Evaluation (FSME) Technical Assistance reviews/reports and makes recommendations for corrective actions .

Applicants must meet BOTH the minimum qualifications AND the selective qualification listed below for approval.

Please describe in detail any specific job duties relating to the minimum qualifications stated below and include any computer software experience (ex. Excel, CHESSIE, PowerPoint, Word, etc.) used in each of the positions you held.

EDUCATION:  A bachelor’s degree from an accredited college or university.

EXPERIENCE:  Three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

NOTES:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications and Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education. 

One year of the above minimum qualification experience must have been in a FAMILY INVESTMENT PROGRAM.

Candidates must possess this selective qualification for approval. There are no substitutions for this experience.

Experience in MARYLAND Family Investment programs.

Experience coordinating schedules and conducting meetings.

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. 

We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred. 

If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

Attention: Moses Devaprakasam

311 W. Saratoga Street, First Floor

Baltimore,Maryland 21201

The paper application must be received by 5 PM on the closing date for the recruitment. 

Or, email:  dhr.esu@maryland.gov; assistance via phone: 410-767-7414. 

Do not submit unsolicited documentation. Resumes, transcripts, and copies of diplomas are not required for this examination process.

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.