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ADMINISTRATIVE SPECIALIST I - Contractual

Recruitment #17-001755-0013

Introduction

This recruitment is for one (1) full time contractual position.

GRADE

10

LOCATION OF POSITION

Prince George's County Office of Child Support Enforcement

4235 28th Avenue, Suite 135

Temple Hills, MD  20748

Main Purpose of Job

This position will provide administrative support to the Child Support Specialist I/II agents in the Office of Child Support Enforcement in accordance with Federal, State and local child support policies, procedures, and guidelines This position is responsible for providing location and enforcement services to child support customers in accordance with Federal, State and local child support policies, procedures and guidelines. The individual must possess effective written and oral communication skills.

POSITION DUTIES

Reviews, analyzes and processes the National Medical Support Notices received.  Updates the Child Support Enforcement System (CSES) with the insurance information provided, and recommends follow up actions to the assigned Child Support Specialist I/II.

Reviews and processes employer termination notices.

Responds to inquiries received as it relates to National Medical Support and Termination notices received.  Consults with custodial parents, non-custodial parents, employers and other Child Support Specialist staff.

Creates, edits and prepares a variety of documents in relation to the National Medical Support Notices and

Termination Notices received for the purpose of enforcing medical support and collection support payments.

Uploads documents into the agency's document imaging system (ECMS).

Conducts case reviews and works assigned reports.

 

MINIMUM QUALIFICATIONS

Education: Completion of 60 credit hours at an accredited college or university.

Experience: None

Note:  

1. Candidates may substitute one year of experience in administrative or professional work for the required education, at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies  on a year to year basis for the required education and experience.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess the following:

Proficient computer skills (Excel, Word and Power Point).

Ability to effectively communicate verbally and in writing.

Good organizational skills.

Please provide complete details under your work experience as it relates to the above listed preferred qualifications.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment and the desired or preferred qualifications.  All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list. 

THE RESULTING LIST WILL BE USED BY ALL OF THE METRO CHILD SUPPORT OFFICES.  THIS LIST MAY BE USED FOR ANY FUTURE VACANCIES FOR AN ADMINISTRATIVE SPECIALIST I WITH THIS AGENCY OR OTHER STATE AGENCIES.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

FURTHER INSTRUCTIONS

College transcripts are not required for the review of your application, and do not need to be forwarded.  Please clearly indicate your college degree on your application.  Applicants who meet the minimum qualifications will be evaluated.  If selected for an interview, you will be required to provide an official transcript.  For all foreign education obtained outside the U. S. you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are highly recommended, however the paper application may be submitted to Prince George's County Office of Child Support Enforcement, Office of Human Resources, 4235 28th Avenue, Suite 135, Temple Hills, MD, 20748.  The paper application must be received by 4:30 p.m. on the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to Martina Beck at 301 316-3349.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

People with disabilities and bilingual candidates are encouraged to apply. 

We thank our Veterans for their service to our country, and encourage them to apply.




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