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OFFICE SUPERVISOR

Intake Reviewer Supervisor

Recruitment #17-001442-0008

Introduction

The current vacancy is at the location below, however this recruitment will be used to fill future vacancies in other DPSCS locations. Therefore, we encourage you to apply at this time. Please select all of the locations in which you will accept employment.

GRADE

11

LOCATION OF POSITION

191 E. Jefferson Street, Rm 127

Rockville, MD 20850

Main Purpose of Job

The main purpose of this position is to perform clerical duties which support the agency operations. Supervise lower-level clerical employees.

POSITION DUTIES

Supervises lower-level clerical staff

Conducts offender interviews and inputs information in the required database in order to open offender cases

Reviews rules and conditions then reports instructions to the appropriate agent/office assignment

Generates and maintains case files

Performs other duties as assigned

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of experience performing clerical duties.

 

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

3.Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the administrative support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The following qualifications are preferred not required:

Experience supervising office staff (i.e. secretarys or clerks).

Experience with face-to-face customer service interactions.

EXAMINATION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after the above closing date.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. Therefore, it is important that you provide complete and accurate information on your application. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

To submit qualifying documents; the preferred method is to upload them using the “other” tab on the online application. However, if you’re unable to upload your documents, please fax requested information only to 410-585-0570 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). We will not consider information submitted after the closing date of this announcement.  

Resumes will NOT be accepted in lieu of completing the online or paper application.  

Online applications are STRONGLY recommended; if you do not have internet access, please mail the Maryland State Application (paper) by the closing date to:  

HRSD-Recruitment & Examination

ATTN: E. McCullough

6776 Reisterstown Road, Suite 309 Baltimore, MD 21215 For more information, please call 410-585-3087

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.




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