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UNEMPLOYMENT INSURANCE PROGRAM SPECIALIST (BEACON TRAINER)

Temporary Acting Pay Recruitment (Internal Only)

Recruitment #17-000591-0001

Introduction

The Division of Unemployment Insurance is accepting applications from qualified applicants to assist with a special project. All candidates must meet the minimum qualifications during the time of applying. Applicants selected will receive acting pay for compensation. 

GRADE

14

LOCATION OF POSITION

Statewide

Main Purpose of Job

The main purpose for these positions are to provide End-User training to DLLR/UI staff on use of the Reemployment BEACON system in the areas of Benefits, Tax/Contributions, Appeals, Reemployment, Integrity, Federal Reporting and other Administrative areas (this is an acting capacity recruitment only).

POSITION DUTIES

Participate in Train-the-Trainer sessions to be provided by development vendor, Sagitec.
Review training curriculum created by Sagitec to optimize for DUI employees to accurately reflect end-to-end use more aligned with how staff carry out job functions. Training may include more general training such as “Benefits 101” or may be more specific depending on the area of specialization.

Deliver End-User training to DLLR/UI staff on use of the Reemployment BEACON system in areas of Benefits, Tax/Contributions, Appeals or other Administrative areas.
- Present training classes to groups in live face-to-face settings,
- Provide “over the shoulder” training to individuals as they practice in the “sandbox” environment using existing lab exercises

MINIMUM QUALIFICATIONS

Education: Possession of a bachelor’s degree from an accredited four-year college or university.

Experience: Four years of administrative experience in unemployment insurance work involving discretion and independent judgment directly related to unemployment insurance programs.

Notes:

1. Applicants may substitute graduate education for the required experience at the rate of one year of education to one year of experience.

2. Applicants may substitute additional experience as defined above for the required education at the rate of one year experience for one year of education, for up to four years of the required education.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Human Resources Management classifications or Human Resources Management specialty codes in the unemployment insurance field of work on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Two (2) years experience with assisting and training others in use of various Unemployment Insurance software programs.

DESIRED OR PREFERRED QUALIFICATIONS

Detailed knowledge of UI systems, policies, and regulations (state and federal) strongly preferred.

LIMITATIONS ON SELECTION

Limited to current DUI employee only

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

EXAMINATION PROCESS

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCETABALE AND NOT CONSIDERED IN THE SELECTION/EXAMITIONATION PROCESS.

All information concerning the qualification, including any required documentation (diploma, transcripts, certificate, etc) must be submitted and received by the closing date. Information submitted after this date will not be considered.

Applications that meet the minimum and/or selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please contact the Department of Labor, Licensing and Regulation at 410-230-6317.

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 17-000591-0001 (UI Prg Spc./Internal Acting)
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.