PROGRAM MANAGER IV

This is a Management Service position and serves at the pleasure of the Appointing Authority.

22

Department of Human Resources

Social Services Administration

311 W. Saratoga Street

Baltimore MD 21201-3500

This position serves as the Chief of Staff for the Social Services Administration (SSA), Department of Human Resources (DHR). The Chief of Staff coordinates and manages SSA activities and priorities across multiple SSA offices such as: Child Welfare Policy & Practice, Resource Development, Training and Organizational Development, Management and Special Services, and Adult Services. This position also oversees all aspects of the activities of SSA that involves the Child and Family Services Review, Program Improvement Plan, Technical Assistance Projects, and Child and Family Services Five Year Plan.

The incumbent in this position interacts with DHR and SSA staff for the completion of agency goals and objectives; maintains effective professional working relationships with members of the courts, General Assembly, media, public/private businesses, national advocacy and research organizations, and wide variety of other stakeholders at the local, State, and Federal government levels.

1. Manages and coordinates the planning and organizing of agency efforts within SSA; adheres to all projects and ensures that they are coordinated in an efficient and timely manner through knowledge and application of the principles and practices of strategic and detailed project planning and management.

2. Coordinates SSA's efforts and outputs with DHR, and local department staff so that activities within the office occur in an efficient and timely manner.

3. Coordinates the Maryland Child and Family Services Review (CFSR) process to develop the self-study for submission, coordination of on-site Federal reviews and development of required program improvement plans; leads the Executive planning staff assigned to the CFSR process; reviews the work of others for Federal submission; consults and coordinates with National Resource Centers, University of Maryland and Federal government.

4. Manages the IV-B Child and Family Services Four-Year Report and Plan (The IV-B report and plan is the vehicle through which Maryland receives Federal child welfare funding); assigns duties to the Office Directors and other staff; coordinates, negotiates and consults with National Resource Centers, University of Maryland and Federal Government; and ensures appropriate and timely submission of all documentation to the Federal government.

5. Oversees the production of all program outputs such as but not limited to reports, informational memoranda, standard operational procedures, presentations, letters, and assignments concerning kinship care and transition age youth to ensure their timely and appropriate issuance or submissions.

6. Manages SSA's data activities and information flow to and from DHR's Chief of Staff and the Governor's office.

7. Works with local departments' to prepare child welfare staffing reports on staffing levels and caseloads; develops and analyses child welfare staffing and caseload ratios; reviews hiring exception requests from local departments and recommendations for filling positions; and prepares staffing recommendations for the Executive Director to submit to the Secretary.

Education: Possession of a Master’s degree in Public Administration, Social Work, Business Management or related field.  

Experience: Ten years of experience in administrative, professional or technical work. Three years of this experience must have involved the supervision or management of other employees.

The ideal candidate will possess the following:

1.  Experience working in a public human service agency.

2.  Experience managing and overseeing child welfare programs.

3.  Strong written and oral communication skills.

4.  Ability to prioritize and multi-task effectively.

5.  Flexibility in a busy environment.Strong time management, priority setting and problem-solving skills.

The assessment will consist of a rating of your education, training and experience related to the requirements of the position.  Therefore it is important that you provide complete and accurate information on your application.  Please report all related education, experience, dates and hours of work.  All information concerning your qualifications must be submitted by the closing date. 

You must possess the minimum qualifications to be considered for this position.  Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment and clearly indicate your college degree and major on your application.  Credit may be given for relevant part-time, temporary, or volunteer experience.  If you list the number of hours worked per week.  For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.

STATE OF MARYLAND BENEFITS

If you have any questions about this recruitment, please contact the Department of Human Resources at 410-767-7414.

Applicants who meet the minimum qualifications will be evaluated.  This office, with your approval, will verify your prior applicable work experience.  In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entry.

College transcripts are not required for review of your application and do not need to be forwarded.  Please clearly indicate your college degree and majors on your application.  If selected for an interview, you will be required to bring an official transcript with you.  For all foreign education obtained outside of the U.S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview.

Online applications are STRONGLY preferred; however, the paper application may be submitted to: DHR/Employment Services Div ision, attn: Jocelyn Maschal, 311 W. Saratoga Street, Baltimore MD  21201.  The paper application must be received by 5 p.m. close of business on the closing date of the recruitment.  No postmarks will be accepted.  The previous Maryland State application (MS-100) will not be accepted.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.