PROGRAM MANAGER III

This is a limited recruitment, open to any qualified candidate who currently works with the Division of Unemployment Insurance (DUI).

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Cumberland, Maryland

Manage the resources of Department Labor, Licensing and Regulations (DLLR) Unemployment Insurance's Cumberland Claim Center to provide the highest quality of the Unemployment Insurance services to customers throughout the state of Maryland which will support the economic stability of the labor force, business and the community.

This position reports directly to the Director of Benefits. This position is responsible for all unemployment insurance activities of the Cumberland Claim Center. The primary functions of the Center are UI claims taking and issue adjudication. The Center averages a staffing level of 70. In addition to management and operation of the unemployment insurance functions, the Director is responsible for all logistical, maintenance and operational aspect of the building.

EDUCATION: Possession of a Bachelor's Degree from an accredited four-year college or university.

EXPERIENCE: At least five years of UI management/supervisory experience in claims taking or adjudication is mandatory.

UI management/supervisory experience in claims taking or adjudication is mandatory.

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS. All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.  

The incumbent in this position is exempt from the bargaining unit

STATE OF MARYLAND BENEFITS

If you have any questions about this recruitment, please contact the Department of Labor, Licensing, and Regulation at 410-230-6317.

Military Veterans may qualify for additional bonus points towards certification. A copy of your proof of eligibility (DD 214) for Veterans’ Credit must be in this office and completely verified before Veterans’ Credit will be approved.  Permanent State employees do not need to submit proof of eligibility for Veterans’ Credit. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

DLLR Office of Human Resources
Attn: 16-005478-0001 Program Manger III
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of DLLR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.