Senior Cisco Network Engineer

19

653 West Pratt Street

Baltimore, Maryland  21201

Design and manage statewide network for Public Safety and First Responder voice and data communications and system interoperability. Position provides technical expertise, directs technical staff and contractual personnel, and handles procurement responsibilities. Duties include field activities in and around the State of Maryland to install, configure, and maintain critical IT and communications software and hardware. The duties include network design, network deployment, network management, network deployment, network maintenance and network replacement.  

This positions reports daily to the Baltimore office, but has statewide travel and duties.    

This position is designated as emergency essential, subject to 24-hour/7-day a week emergency on call notification.  

Plans, coordinates, supervises the work of IT Systems Technical Specialist, IT and Communications contractors, and other related support staff.  Public Safety and Emergency communication and interoperability over statewide Public Safety and Emergency Communications IP network and prepares plans, reports and diagrams documenting the type and location of software and hardware.  Monitors the use and utilization of a statewide Public Safety and Emergency Communications IP network in order to determine advances and changes necessary to achieve optimum communications quality and capability.  Advises management in matters related to Public Safety and Emergency data and voice communications to maintain efficient and effective information support functions by recommending solutions or alternatives to problems, new projects and changes in objectives in consideration of factors such as availability of resources, cost effectiveness and overall program policies and objectives.  Performs in-depth analysis of various information technology alternatives to include consideration of technical matters, costs and compatibility with existing hardware or software, and prepares related narrative reports and technical documents.  Develops standards for inter-connectivity of Public Safety and Emergency communications systems.

This position will perform facility surveys in conjunction with planned PSInet expansion as well as unplanned network changes required by customers facility needs. Writing and modifying; Cisco switch configurations, Cisco router configurations, Cisco Firewall configurations and, Cisco wireless device configuration. Daily monitoring and troubleshooting network performance, maintenance issues and network failures utilizing various available network tools such as WhatsUpGold, Cisco administration tools and TMon Grafx.

Education: Bachelor’s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology.

Experience: Three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes:

1. Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology may be substituted for the required education.

 2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software may be substituted for the required education.

 3. Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year- for-year basis.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

• Experience in the design, the development and improvements for the statewide Public Safety Interoperability communication network. 
• Experience preparing performance reports, diagram logical and physical network components, and documents the type and location of software and hardware utilized in the system.
• Certification as a Cisco Certified Network Associate (CCNA) with a minimum of 4 years of hands-on experience working with Cisco routers and Cisco switches
• A minimum of 4 years of proven experience working in the field on installing, programming and configuring Cisco routers and Cisco switches including installation of power, T1 and Ethernet connectivity
• Certification as a Cisco Certified Network Professional (CCNP) with a minimum of 4 years of hands-on experience working with Cisco routers and Cisco switches
• Certification as a Cisco Certified Network Professional (CCNP) with an emphasis on Voice over Internet Protocol (VoIP) with a minimum of 4 years of hands-on experience working with Cisco routers and Cisco switches
• Certification as a Cisco Certified Network Professional (CCNP) on Adaptive Security Appliance (ASA) with a minimum of 4 years hands-on experience
• Certification as a Cisco Certified Network Professional (CCNP) on Terminal Access Controller Access Control System (TACACS) with a minimum of 4 years hands-on experience
• Proven proficiency with troubleshooting Wide Area Networks (WAN) utilizing dedicated network software tools and appliances such as: Wireshark, WhatsUpGold, JDSU RFC2544 testers, Fluke Networks LAN test sets, and Microsoft windows tools, UNIX tools, etc.
• Cisco certification with Cisco Unified Call Manager training with a minimum of 4 years of hands-on experience
• A thorough working knowledge of the Transmission Control Protocol/Internet Protocol (TCP/IP) protocol suite

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications. All information concerning your qualifications, including a copy of your diploma or transcripts must be provided if selected for an interview.  We will not consider information submitted after the closing date.   Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.  The resulting list may be used for future vacancies with this agency or other state agencies.

STATE OF MARYLAND BENEFITS

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Online application process is STRONGLY preferred.  If the online application process is not available, you may submit a paper application and supplemental questionnaire (by the closing date) to:    

Amanda Karnezis
Department of Budget and Management Recruitment and Examination Division
301 W. Preston Street, Room 608
Baltimore, MD 21201  

For inquires about this recruitment, please call 410-767-4850.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 

TTY  Users: call via Maryland Relay 

We thank our Veterans for their service to our country, and encourage them to apply.