MANAGEMENT ASSOCIATE

This recruitment has selective and minimum qualifications.  The applicant must meet both selective and minimum qualifications for approval.

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Howard County Department of Social Services

7121 Columbia Gateway Drive

Columbia, MD 21046

Provides professional administrative assistance and support to the Director of the Howard County Department of Social Services. This position facilitates the work of the Director by serving as his/her intermediary with the Department's Staff, public officials, personnel of other agencies and organizations, and the general public. This position conveys instructions and directives to the Department's Assistant Directors, supervisors and staff with the authority of the Director and is responsible for receiving and dispositioning the Director's incoming calls, reviewing, prioritizing and distributing the Director's mail and managing the Director's schedule.

Please describe in detail any job duties relating to the minimum qualifications stated below and include any computer software experience (Excel, CHESSIE, PowerPoint, Word etc.) used in the each of the positions you held.

IMPORTANT PLEASE READ: This recruitment has selective and minimum qualifications.  Applicant must meet both selective and minimum qualifications.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration or Personnel Specialist classifications or Administrative, Clerical, or Office Services specialty codes in the Special Assistant or Secretarial fields of work on a year-for-year basis for the required experience.

Two years of experience with federal grant programs evaluation and monitoring.

Ideal candidates will have the following:

Experience with PowerPoint presentation skills, charts, table, databases, spreadsheets, etc.

Customer service experience in an office setting responding to inquiries from email, phone or written requests using proper office etiquette, procedures and protocols.

Experience planning conferences, seminars, meetings, and securing workshops.

Proficient experience in Microsoft Word Office (Excel, Word and Access).

Demonstrated ability to accurately type on a typewriter or keyboard on a personal computer, computer terminal or word processor at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

 All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

Attention: Kendra Young

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, email dhr.esu@maryland.gov; Assistance via phone: 410-767-7414.

Do not submit unsolicited documentation. The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.