OFFICE CLERK II

This is a Position Specific Recruitment for a part-time position for the Baltimore City Department of Social Services.  Please note this recruitment is for a part-time position only.  The salary listed above is reflective of full-time employment.

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Baltimore City Department of Social Services

Family Services Centralized Clerical Unit

3007 E. Biddle Street

Baltimore, MD 21213

This position provides clerical support to the Family Services Program and independently performs various general clerical duties, which includes telecommunication operator, stockroom clerk, receptionist and mail handler.

Telecommunications operator - answers incoming calls for Family Services Unit, including its programs (Adoptions, Independent Living and Placements), transfers calls, directs calls to proper districts offices and/or other programs outside the agency, takes messages and distributes the messages to staff mailboxes.

Assists with filling requisitions for office supplies and forms; distributes supplies to unit secretaries; inventory's all supplies and forms on hand; and replenishes shelves.

Receptionist - directs visitors to the case manager/supervisor or district office to accommodate services needed.

Processes incoming and outgoing mail from both inter-departmental and U.S. Postal Service.

Copies material using photocopy equipment.

Types charts, labels and updates in-house telephone roster.

Please describe in detail any job duties relating to the minimum qualifications stated and include any computer software experience (ex. Word, Excel, Access, etc.) used in each of the positions you held.

Education: Completion of the eighth grade.

Experience: One year experience performing clerical duties in an office environment. 

Notes:  

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.

3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

This recruitment is limited to people willing to accept part-time employment in Baltimore City.

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

Attention: Leslie Wigfield

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882; Email dhr.esu@maryland.gov: Voice 410-767-7316, toll-free: 1-800-332-6347.

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country, and encourage them to apply.