OFFICE PROCESSING CLERK II

THIS RECRUITMENT HAS SELECTIVE AND MINIMUM QUALIFICATIONS.  APPLICANTS MUST MEET BOTH THE SELECTIVE AND MINIMUM QUALIFICATIONS FOR APPROVAL.

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Baltimore City Department of Social Services

Centralized Clerical Unit

3007 E. Biddle Street

Baltimore MD 21213

The purpose of this position is to provide support of a clerical nature to the Family Services Program.

This position independently performs various general clerical duties, which includes telecommunication operator, stockroom clerk,receptionist and mail handler.

Processes incoming and outgoing mail from both inter-departmental and US Postal Office.Distributes mail to mailboxes of Family Services staff and redirect/re-route any mail sent in error to the proper addressee.

Looks up unknown mail/faxes in the MD Chessie system of client and forward to assigned case manager. Maintains updated mail boxes of all staff persons entering this service and existing the service.

Retrieves incoming faxes from several location associate pages and distribute faxes to mailboxes of addressees.

IMPORTANT, PLEASE READ: You must possess the minimum qualifications and selective qualification listed below to be approved for this recruitment.

Please describe in detail any job duties relating to the minimum qualifications stated and include any computer software experience (Ex. Word, Excel, Access, etc.) used in each of the positions you held. 

Education: Completion of the eighth grade.

Experience: One year of experience typing correspondence, reports, charts or other documents from rough draft, corrected copy or oral instruction on a keyboard of a personal computer, computer terminal or word processor. (IMPORTANT: Please clearly show all job duties involving typing in your application.)

Notes:

1. Candidates may substitute additional experience typing or performing other clerical duties on a year-for-year basis for the required education.

 2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate for six months of the required experience.

 3. Candidates may substitute five courses or six months of clerical training in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or in Administrative, Clerical, or Office Services specialty codes in the clerical support field of work on a year-for-year basis for the required experience.

Must possess one year of experience working in a private or governmental MAIL ROOM . (Experience must be performed within a business or agency's dedicated mail room to qualify.)

(IMPORTANT: You must have this experience to be approved for this recruitment. There are no substitutions available for this required experience.)

Demonstrated ability to accurately type on a typewriter or keyboard on a personal computer, computer terminal or word processor at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS

 

Online applications are STRONGLY preferred. 

If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

Attention: Moses Devaprakasam

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

The paper application must be received by 5 PM on the closing date for the recruitment. 

Or, email:  dhr.esu@maryland.gov; assistance via phone: 410-767-7414. 

Do not submit unsolicited documentation.

TTY Users: call via Maryland Relay, 1-800-925-4434.

We thank our Veterans for their service to our country, and encourage them to apply. Bilingual applicants are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.