PROGRAM MANAGER SENIOR I

This is a Management Service position and serves at the pleasure of the Appointing Authority.

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Department of Human Resources

Family Investment Administration

Office of Programs

311 W. Saratoga Street

Baltimore MD 21201-3500

This position is responsible for providing executive guidance to the Directors who operate the four bureaus in the Office of Programs responsible for the support of the Department of Human Resources (DHR), Family Investment Administration (FIA), and the Local Department's of Social Services (LDSS) executives, managers and line staff. The Office of Programs consists of the following bureaus: Office of Home Energy Programs, Policy, Research and Training, Systems Development and Management, and Workforce Development. The incumbent in this position manages the research, legislative, policy development, Federal and State reporting, training, and automated system design and support activities for all of the programs administered by FIA.

Plans, directs, coordinates and communicates policies, training, regulations, legislative analysis, information systems support and State and Federal reporting for cash assistance, the Food Supplement Program (FSP, formerly known as Food Stamps), and the Temporary Cash Assistance (TCA) and FSP work programs; provides executive oversight of the State's office for energy assistance; establishes and evaluates program goals, standards and controls to meet program objectives; directs and oversees the budgets for bureaus including validating or changing the organizational structure; provides direct support to the Executive Director of FIA and to the Office of the Secretary of DHR; coordinates efforts with other heads of FIA subdivisions, the Office Operations and the Office of Special Projects and represents the agency before Federal, State and local officials, legislative committees and senior managers and executives of other agencies concerning program activities.

Plans, directs and administers all aspects of an agency program that has a broad scope and major impact on agency missions and operations;

Establishes overall policies and procedures for the program(s), oversees their implementation, evaluates their effectiveness and approves major revisions;

Establishes overall program goals, standards and controls to meet program objectives and oversees their achievement;

Oversees and manages the personnel and financial resources of the program(s);

Plans, coordinates, supervises and evaluates the work of subordinate managers;

Develops, implements and manages short and long-range plans for program operations and resources;

Determines organizational structure and staffing needs of the program(s);

Prescribes and oversees development and training of program staff;

Represents the agency before federal, State and local officials, legislative committees and senior managers and executives of other agencies concerning program activities;

Performs other related duties.

Education: Possession of a bachelor's degree from an accredited college or university.  

Experience: Seven years experience in administrative, professional or technical work. Three years of experience must have involved supervision of other employees or exercising responsibility for program development.

Four years experience administering regulations and policies of one or more of the following assistance programs: Temporary Assistance to Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP) or Medicaid.

The ideal candidate will possess:

• Experience directing supervisors or managers. 
• Experience in analyzing and determining the impact of State or Federal legislation.
• Experience reporting to Federal agencies.
• Experience in formulating and implementing policies for human services programs.

Please make sure that you provide sufficient information on your application to show that you met the minimum qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be place on the employment (eligible) list for at least one year. If you are in the State service and are a promotional candidate, your salary will be determined in accordance with the State of Maryland Salary Guidelines.

STATE OF MARYLAND BENEFITS

 

If you have any questions about this recruitment, please contact the Department of Human Resources at 410-767-7414.

Applicants who meet the minimum qualifications will be evaluated. This office, with your approval, will verify your prior applicable work experience. In order to receive full consideration for time worked, please complete dates of employment in its entirety and identify number of hours worked for each entry. 

College transcripts are not required for review of your application and do not need to be forwarded. Please clearly indicate your college degree and majors on your application. If selected for an interview, you will be required to bring an official transcript with you. For all foreign education obtained outside of the U.S., you will be required to provide proof of equivalent American education as determined by a foreign credential evaluation service if selected for an interview. 

Online applications are STRONGLY preferred; however, the paper application may be submitted to: DHR/Employment Services Division, Attn: Janice Howard, 311 W. Saratoga Street, Baltimore MD 21201-3500. The paper application must be received by 5 p.m. close of business on the closing date of the recruitment. No postmarks will be accepted. The previous Maryland State application (MS-100) will not be accepted.

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

Bilingual applicants are encouraged to apply.