ADMINISTRATIVE OFFICER III CONSUMER PROTECTION DIVISION

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The Office of the Attorney General is seeking applicants for a Supervisor to assist in the administration of the Mediation Unit in the Consumer Protection Division. The position is responsible for the training and supervision of 10 to 15 part-time volunteers; hands on negotiation of complex consumer complaints; and assisting in the management of the Unit's daily caseload.

Education: Possession of a bachelor's degree from an accredited four-year college or university.

Experience: Three years experience in administrative or professional work.

Notes:

1. Candidates may substitute additional experience in administrative staff or professional work on a year-for-year basis for the required education.

 2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 semester credit hours for each year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year to year basis for the required education and experience.  

Experience working with volunteers and fluency in Spanish are a plus.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

STATE OF MARYLAND BENEFITS  

Online application is STRONGLY preferred.

Interested persons should submit a resume with cover letter stating salary requirements, all in PDF, to Yolanda Colkley at jobs@oag.state.md.us by close of business on Friday, May 29, 2015.  Please write "CPD Mediation Supervisor" in the subject line. Applications may be faxed to 410-576-6447 or mailed to Yolanda Colkley, 200 St. Paul Place, Baltimore, MD 21202.

Note: ONLY applications received by the closing date will be considered.

Please indicate the Division and position you are applying for. TTY Users: 

Call via Maryland Relay.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.