HUMAN SERVICE SPECIALIST IV

This is a Position Specific Recruitment for the St. Mary's County Department of Social Services, which is located approximately 90 miles Southeast of Baltimore.

15

St. Mary's County Department of Social Services

23110 Leonard Hall Drive

Leonardtown, MD 20650

This position serves as the Agency Ombudsman and Customer and Organizational Relations by ensuring program integrity and quality in the daily delivery of services to the customers of the Family Investment Programs (Temporary Cash Assistance, Food Stamps, Medical Assistance, etc), Child Support Enforcement, and Purchase of Child Care Programs, and all services programs including Child Welfare, Adult Services and Protective Services.  This position requires technical research skills and the ability to translate findings into acceptable responses; provides administrative services to the Director of St. Mary's County Department of Social Services; manages and supervises the Administrative Services Unit of the agency, which includes front-desk staff at two locations; serves as the Agency Manager with oversight of Electronic Benefits Transfer Program and system including annual audits.  This position is responsible for attending meetings and transcribing official minutes and for completing annual registration of Maryland Charity Campaign and United Way status for non-profit health organizations.

Education: A bachelor’s degree from an accredited college or university.

Experience: Three years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field may be substituted at the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications and Administrative Officer specialty codes in the General, Administrative, Clerical, and Officer Services field of work on a year-for-year basis for the required experience and education.

1. Working experience with Maryland State Family Investment and Child Welfare Programs, including related computer programs.

2. In-depth knowledge of community partners in St. Mary's County.

3. Extensive administrative background and administratiave skills.

4. Supervisory experience of clerical and administrative staff.

Limited to candidates willing to work in St. Mary's County.

Please provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  Successful candidates will be ranked as Best Qualified, Better Qualified or Qualified and placed on the employment (eligible) list for one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.  For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

STATE OF MARYLAND BENEFITS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or, fax requested information to: 410-333-0882. 

Do not submit unsolicited documentation.  The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.