FAMILY INVESTMENT SPECIALIST III

The statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill future vacancies occuring in our Local Department of Social Services throughout the State.

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STATEWIDE

This position is the advanced level of work providing specialized services in eligibility determination or quality assurance review of customer eligibility for Family Investment Administration (FIA) public assistance programs in a local Department of Social Services. For eligibility determination the specialized services include customer appeals of eligibility determination, overpayment of benefits, foster care benefits or adult long term care programs. In the quality control program the worker reviews cases in one or more program categories completing a required number of cases monthly. Employees interview customers, explain programs, verify information and determine category of eligibility. Employees process applications, maintain case materials and assist customers in resolving problems.

Please describe in detail any job duties relating to the minimum qualifications stated below and include any computer software experience (Excel, CHESSIE, Powerpoint, Word etc.) used in the each of the positions you held.

Education: Possession of a Bachelor's degree from an accredited college or university.

Experience: Two years of experience determining eligibility for governmental assistance programs.

Notes:

1. Additional experience determining eligibility for governmental assistance programs may be substituted on a year-for-year basis for up to four years of the required education.

2. These requirements are established by the Family Investment Administration by authority provided in Human Services Article Title 5, Subtitle 2, Section 204 (b)(1) of the Annotated Code of Maryland.  The Office of Personnel Services and Benefits of the Department of Budget and Management and the Examination Services Unit of the Department of Human Resources do not have the authority to accept substitutions or equivalents.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The examination will consist of a rating of your education, training, and experience relating to the requirements of the position.

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

STATE OF MARYLAND BENEFITS  

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to:

DHR Examination Services Unit

311 W. Saratoga Street, First Floor

Baltimore, Maryland 21201

Or fax requested information to: 410-333-0882.  Do not submit unsolicited documentation.  The paper application must be received by 5 PM on the closing date for the recruitment.  

TTY Users: call via Maryland Relay, 1-800-925-4434.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.