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FAMILY INVESTMENT SPECIALIST I

Recruitment #15-000683-0003

Introduction

THE CLOSING DATE FOR THIS RECRUITMENT HAS BEEN EXTENDED FROM MONDAY, MAY 2ND TO MONDAY, MAY 9TH. Candidates who have already applied do not have to reapply.

WE HAVE REOPENED THIS STATEWIDE POSTING FOR FAMILY INVESTMENT SPECIALIST I, RECRUITMENT NUMBER 15-000683-0003. CANDIDATES PREVIOUSLY APPROVED FOR THIS SPECIFIC RECRUITMENT SHOULD NOT REAPPLY AS THEY REMAIN ON THE EXISTING LIST OF ELIGIBLE CANDIDATES.

This statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill future vacancies occurring in our Local Departments of Social Services throughout the State.

ALL approved candidates will placed on this list of eligible candidates and will remain on the list for a period of one year (after which candidates will need to reapply when this classification is reposted).

Placement on this list as Best-Qualified is not a guarantee that you will be interviewed for any given vacancy.

To find out if a Local Department of Social Services is currently recruiting for this classification, please contact their Personnel office directly; contact information for our Local Departments of Social Services can be found at the Department of Human Resources' website, http://www.dhr.state.md.us/blog/ .

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

GRADE

10

LOCATION OF POSITION

STATEWIDE

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

Main Purpose of Job

This position is the entry level of work providing direct services to individual customers or families by determining customer eligibility for multiple Family Investment Administration programs in a local Department of Social Services. Employees interview customers to explain program requirements and options, to collect and complete required documentation, to refer customers to other program services or agencies as appropriate and to monitor customer progress and use of assistance. Employees in this classification do not supervise. 

Employees receive close supervision from a Family Investment Specialist Supervisor or other higher-level administrator.

Employees may be required to work evenings and weekends and may be required to visit customers in their homes or at facilities such as nursing homes, group homes and hospitals. 

MINIMUM QUALIFICATIONS

CANDIDATES MUST MEET THE MINIMUM QUALIFICATIONS TO BE PLACED ON THE ELIGIBLE LIST FOR THIS CLASSIFICATION.

EDUCATION: Possession of a Bachelor's degree from an accredited college or university.

EXPERIENCE: None.

NOTES:

1. Applicants may substitute public contact experience involving negotiating, interviewing, explaining information, gathering and compiling data, performing analysis of data, writing correspondence, and completing mathematical or legal tasks on a year-for-year basis for up to four years of the required education.

(IMPORTANT, PLEASE READ: In your application, please describe in detail any job duties you performed that relate to each of the seven specific aspects of public contact experience listed above. Your application must clearly show performance of these job duties in order for your experience to be considered as a substitution for any missing education qualification. PLEASE BE SPECIFIC ON YOUR APPLICATION; ALL INFORMATION MUST BE RECEIVED BY THE CLOSING DATE.)

2. Applicants may substitute possession of an associate of arts degree in Income Maintenance/Family Investment and two years of experience involving public contact and performance of support functions directly related to Family Investment program operations for the required education.

3. These requirements are established by the Family Investment Administration by authority provided in Human Services Article Title 5, Subtitle 2, Section 204 (b)(1) of the Annotated Code of Maryland. The Office of Personnel Services and Benefits of the Department of Budget and Management and the Examination Services Unit of the Department of Human Resources do not have the authority to accept substitutions or equivalents.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment; all information must be received by the closing date.

ALL candidates meeting minimum qualifications will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least twelve months. This list will be used by hiring agencies in our Local Departments of Social Services to select candidates for employment as positions become available.

PLEASE NOTE: Placement on this list as a Best Qualified candidate means you will be considered for vacancies, in locations where you indicated you are willing to work, for the twelve months following your placement on the list; it is not a guarantee that you will be contacted for each vacancy.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience relating to the requirements of the position.

BARGAINING UNIT STATUS

The incumbent in this position is a member of a covered bargaining unit and will be required to pay a bi-weekly service fee to the exclusive representative of the bargaining unit.

BENEFITS

FURTHER INSTRUCTIONS

You must possess the minimum qualifications to be considered for this position. If you are scheduled to complete an educational or licensing requirement within six months of the assessment, you may participate in the application process.

Permanent Maryland State employees may also complete necessary experience requirements within six months of the date of the assessment. However, such candidates will appear in pending status on the eligible list until documentation has been received that the educational and/or experience requirements have been met.

Credit may be given for relevant part-time, temporary, or volunteer experience if you list the number of hours worked per week.

For education obtained outside the U.S.: You will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. Foreign school credential evaluations must be submitted with your application.

Online applications are STRONGLY preferred; however, the paper application may be submitted to: DHR Examination Services Unit, 311 W Saratoga Street, First Floor, Baltimore, Maryland 21201.  

The paper application must be received by 5 pm on the closing date for the recruitment; no postmarks will be accepted. Information received after the closing date will not be considered.   

IMPORTANT, PLEASE READ: PLEASE DO NOT SEND COVER LETTERS, RESUMES, COPIES OF DIPLOMAS AND TRANSCRIPTS; THEY ARE NOT REQUIRED FOR THIS RECRUITMENT'S EXAMINATION PROCESS AND WILL NOT BE CONSIDERED.

All information used to review your qualifications for minimum qualifications must be included in your application.  

Inquiries regarding applications and the submittal of supplemental information, such as foreign school evaluations, can be directed via the following:

Mail: DHR Examination Services Unit, 311 W Saratoga Street, First Floor, Baltimore, Maryland 21201 (All information must be received by 5 p.m. on the closing date.)     

Email: dhr.esu@maryland.gov (Please indicate recruitment number and analyst name from the recruitment announcement when emailing.)

For questions concerning this recruitment, please call 410-767-7414.

(PLEASE DO NOT FAX)  

TTY users call Maryland Relay Service, 1-800-925-4434.  

We thank our Veterans for their service to our country and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants are encouraged to apply.




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