PROGRAM MANAGER SENIOR I

23

Western Region Headquarters, 1 James Day Drive, Cumberland, Maryland  21502

The main purpose of this position is to administer community justice, manage staff and other resources as well as ensure that the goals and objectives of the Department of Juvenile Services are carried out in the region identified as Central. The Regional Director is responsible for region offices; management of youth on Probation and Aftercare and region staff.

Program Manager Senior I is one of the highest managerial levels of program management in the State Personnel Management System. Employees are responsible for directing programs that have a broad scope and major impact on agency missions and operations. Employees directly or indirectly supervise technical, professional, or administrative staff.

Employees receive managerial supervision from an Executive Service employee or other designated official.

Positions in this classification are evaluated using the Position to Position Factor Comparison Job Evaluation Methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to a similarly functioning position based on specific job factors. The job evaluation factors include: qualifications; nature and purpose of personal contacts; nature of recommendations, commitments, decisions, and conclusions; creative thought; responsibility for planning; responsibility for administration; and nature of supervision received.

The distinction between the Program Manager Senior I and the Program Manager Senior II, III and IV is based on the relative job value among positions of similar responsibility, organizational placement and scope. The Program Manager Senior I – IV class series is limited to the highest level managers of programs common to two or more agencies and to high level managers of agency-unique programs. Managers of programs of lesser scope and responsibility involving programs common to two or more agencies are classified in the Administrative Program Manager I –IV class series. Managers of programs of lesser scope and responsibility involving agency unique programs are classified in the Program Manager I-IV class series. Managers of programs of lesser scope and responsibility may also be classified in other specific occupational classifications.

Plans, directs and administers all aspects of an agency program that has a broad scope and major impact on agency missions and operations;

Establishes overall policies and procedures for the program(s), oversees their implementation, evaluates their effectiveness and approves major revisions;

Establishes overall program goals, standards and controls to meet program objectives and oversees their achievement;

Oversees and manages the personnel and financial resources of the program(s);

Plans, coordinates, supervises and evaluates the work of subordinate managers;

Develops, implements and manages short and long-range plans for program operations and resources;

Determines organizational structure and staffing needs of the program(s);

Prescribes and oversees development and training of program staff;

Represents the agency before federal, State and local officials, legislative committees and senior managers and executives of other agencies concerning program activities;

Performs other related duties.

The position requires expert knowledge of the principles and practices of Intake, Probation, Aftercare and Residential Services, of controlling legal and regulatory authorities, of judicial proceedings procedures. In addition, the incumbent must have a working knowledge of the principles and concepts of administration and management, of integrated case management systems, of community service delivery systems, of basic governmental accounting, budgeting, personnel processes, and of strategic planning methods.

The incumbent must also have the ability to exercise sound judgment and discretion; to design, implement, and evaluate administrative procedures; to manage personnel conflicts effectively; to inspire motivation and productivity among professional and support staff; to establish and maintain viable working relationships with other agencies and external stakeholders; to present ideas clearly and concisely and to demonstrate initiative and sound reasoning.

EDUCATION: Bachelor's degree from an accredited four year college or university.

NOTE: An Associate of Arts degree in the social or behavioral sciences or criminal justice from an accredited college or university and two years of experience providing direct services to children in a community or residential setting may be substituted for the required Bachelor's degree.

EXPERIENCE: Nine years of experience consisting of: Five years of direct care experience including providing case management services to emotionally or socially maladjusted, delinquent, victimized or special needs juvenile in a community or residential setting. Four years of experience exercising supervisory or managerial responsibility for line and/or managerial staff providing services to juveniles.

This recruitment is limited to current State of Maryland Department of Juvenile Services employees.

Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

Class specifications broadly define groups of positions used by various State departments and agencies. Position descriptions maintained by the using department or agency specifically address the essential job functions of each individual position.

This is a management service classification in the State Personnel Management System. All positions in this classification are management service positions.

Class Specifications for Management Service classes provide information about the Nature of Work, Examples of Work and General Requirements. The Required Knowledge, Skills, and Abilities; Minimum Education and Experience Requirements; Special Requirements; and recruitment and testing procedures are set by the using agency.

This classification is not assigned to a bargaining unit as indicated by the designation
of S (supervisor), M (manager), T (agency head), U (Board or Commission member),
W (student), X (Used by agency or excluded by executive order), or Z (confidential). As provided by State Personnel and Pensions Article, Section 3-102, special appointment, temporary, contractual, supervisory, managerial and confidential employees are excluded from collective bargaining.

STATE OF MARYLAND BENEFITS

Online application process is strongly urged. However, if you are unable to apply online, you may mail a paper application to the following address:

Maryland Department of Juvenile Services
Office of Human Resources
One Center Plaza
120 W. Fayette St., Baltimore, MD 21201
ATTN: SANDRA SEROKOS

If you mail your application, you must include on each page the following information:

*First and Last Name

*Recruitment Number-located at the top of the bulletin

*last 4 digits of your SSN

All incorrect application forms will not be accepted!

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.