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Outreach Staffer (Contractual)

Recruitment #12-999999-631


The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects Maryland consumers.  There are approximately 1,600 insurance companies and more than 135,000 insurance producers (agents and brokers) that conduct business in the State of Maryland and that impact Maryland citizens who purchase insurance products.  Through the diligence of a highly professional staff, the MIA works to facilitate a strong insurance marketplace where consumers are well informed and treated fairly.   

IMPORTANT:  To be considered for a position with the MIA, you must upload a single document that contains a cover letter stating your interest with your salary history and salary requirements, along with a current professional resume.  Refer to the "Further Instructions" section at the end of this page.

Main Purpose of Job

The MIA’s Consumer Education and Advocacy Unit (CEAU) is recruiting for the contractual position of Outreach Staffer.  This individual must be fluent in Spanish and English for speaking, reading and writing purposes.  This position is responsible for attending and staffing outreach events that includes many evenings and weekends; assisting with the operation of the CEAU Rapid Response Program; and handling disaster response for those insured in the State of Maryland.  In addition, this position will focus on the health side of the insurance industry and will provide related information at outreach events, as well as draft materials related to health insurance and policy.  Possession of a vehicle and valid driver’s license is required for extensive in-state travel (approximately 60-70%).  This position involves special physical demands such as the ability to life 50 plus pounds, climb ladders, lift and set up supplies and exhibits.


Education:  Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:  Two (2) years of experience in the property, casualty, life or health insurance industry as an agent, adjuster, examiner, investigator, underwriter, or customer service representative.


  • College degree at an accredited college or university.
  • Excellent organization and communication (verbal and written) skills.
  • Familiarity with Maryland State laws and regulations and the Health Care Reform legislation.


For immediate consideration, you MUST upload a single document at the "Resume" tab that contains:

            1) a cover letter stating your interest;

            2) salary history;

            3) specific salary requirements; and

            4) a current professional resume.

If you are unable to apply online, you may submit via mail.  Please be sure to include all documents listed above to ensure timely processing and a postmark of January 11, 2013.


Complete application packets may be mailed to:

Tracey Dailey, Human Resources Director

Recruitment#:  12-999999-631

Maryland Insurance Administration

200 St. Paul Place, Suite 2700

Baltimore, MD 21202

Incomplete submission will not receive consideration.


 As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

TTY  Users: call via Maryland Relay