Manager (Senior Center)

Recruitment #1711-MGRGENO-005

Introduction

WHY JOIN US

Hillsborough County Government provides employees with careers that are both professionally and personally rewarding. With a wide range of independent agencies to choose from, the opportunities within Hillsborough County Government are endless! You are not just an employee within the government, you are an ambassador and business partner making a huge impact within our community that helps shape our future.

WHY WE EXIST

Our mission is to provide effective quality service at a reasonable cost with courtesy, integrity and accountability in a manner that protects and enhances the quality of life of our diverse population.

WHAT MATTERS MOST

Hillsborough County Government is guided by our shared values that help us deliver on the promise of effective quality service. We expect and demonstrate:

  • Customer Commitment: Proactively seeks to understand the needs of our customers and provide the highest standards of service.
  • Dedication to Professionalism and Integrity: Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
  • Organizational Excellence: Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
  • Success through Teamwork: Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

IDEAL CANDIDATE PROFILE

  • Experience planning and coordinating health and wellness activities for older adults.
  • Experience supervising employees in high volume facility operations or a customer service environment.
  • Bilingual (English/Spanish) is preferred.

MINIMUM QUALIFICATIONS

Graduation from an accredited four year degree granting college or university; and

Two or more years of experience directly related to the position duties; and

Possession of a valid Driver License

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Physical Demands: Requires a significant amount of standing and walking throughout senior center. Some lifting required to assist in the rearranging of senior center furniture and/or equipment for various programs.

Work Environment:  Office and recreation type setting, requires travel to meetings and outreach visits.

JOB SPECIFIC COMPETENCIES

  • Considerable knowledge of the functions, services, procedures and regulations of senior centers.
  • Skill in the application of supervisory techniques.  
  • Ability to support, promote, and ensure alignment with the department's/agency's goals and vision.
  • Ability to effectively recruit, select, develop and retain competent staff.
  • Ability to establish and maintain effective working relationships with others within and outside own organization.
  • Ability to use initiative and exercise sound judgment.
  • Ability to communicate effectively, orally and in writing.
  • Ability to effectively manage and guide group efforts.
  • Ability to create solutions to problems using new methods and processes.

REPRESENTATIVE DUTIES

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on the particular agency/division/department to which they are assigned, individual employees may perform all or any of the duties described below.

  • Manages the day-to day-operations of a senior center which includes operating the congregate meal program, coordinating transportation for seniors, facilitating and coordinating wellness programs, maintaining the safety of the building and ensuring the safety of the seniors. 
  • Plans, directs, and coordinates health and wellness activities for older adults. Conducts group and individual activities.
  • Plans, directs, and coordinates congregate dining services.
  • Assesses eligibility and ability to participate in programs.
  • Coordinates and participates in the marketing of the center's services.
  • Provides supervision, guidance, training, and motivation to assigned personnel; evaluates employee performance; conducts staff meetings and training sessions.
  • Participates in the selection of personnel and provides for their professional development.
  • Insures the safety of older adults within the senior center by adhering to all federal, state, and departmental guidelines.
  • Facilitates the maintenance, security, and safety of the center; ensures all inspections are current.
  • Participates in the preparation and administration of an assigned senior center budget.
  • Recruits and works with center advisory council to identify service needs for older adults and develops and implements programs to fulfill these needs.
  • Establishes community partnerships to enhance program offerings.
  • Coordinates, interfaces, and supervises the services provided at the senior center by public and private agencies.
  • Supervises and assists in the recruitment, training, and development of volunteer support staff.
  • Performs other related duties as required.

This classification description is not intended to be, nor should it be construed as an all inclusive list of the duties associated with a particular position. Management may require incumbents to perform job duties other than those contained in this document at any time.  

Conclusion

WHAT'S IN IT FOR YOU

We offer much more than the competitive pay you expect. We value our employees and Hillsborough County Government is committed to providing a comprehensive and competitive benefits package. And because we understand that no two people are exactly alike, you can choose what best suits the needs of you and your family.

  • Health Plan: The County pays towards health insurance premiums for all employees. Employees can select from three health care plan options. Coverage is effective the first of the month following 60 days of employment.
  • Dental Insurance: Employees are eligible to enroll in the dental coverage and choose from four options: High DMO, Low DMO, a network Open Access Plan, and a PPO. Coverage is effective the first of the month following 30 days of employment.
  • Vision Care: Employees and their dependents are eligible to enroll in the vision coverage. Co-payment coverage includes exams, lens and frame, as well as an allowable contact lens expense. Coverage is effective the first of the month following 30 days of employment.
  • Employee Assistance Program: This program provides all employees and family members with professional, confidential counseling sessions. All employees and dependents are afforded up to six (6) free visits per Plan year. Coverage begins on the first day of employment.
  • Tuition Reimbursement: Employees may be reimbursed up to $1,000 (undergraduate), $2000 (graduate) per fiscal year for classes at an accredited college or university for courses that enhance your ability to perform your current job duties.
  • Holidays: Employees receive up to 12 paid holidays per year.

Visit our Employee Benefits page for more exciting details.

Veteran’s Preference:

Do you qualify for Veteran's Preference? Preference will only be entitled upon initial appointment for eligible veterans and eligible spouses of veterans. Documentation that clearly shows dates of service, campaign awards or medals received, and character of discharge (DD-214 Member-4 or Service-2 copy) to support entitlement to preference must be provided at the time of application.

Equal Opportunity Employer:

Hillsborough County Government provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hillsborough County Government complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hillsborough County welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.

Hillsborough County Government expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Hillsborough County Government’s employees to perform their job duties may result in discipline up to and including discharge

Hillsborough County is a drug free workplace.

Response/Recovery Activities:

Employees may be required to participate in response/recovery activities in response to a major emergency or natural disasters affecting County operations. In such situations, every effort will be made to maintain operations, but employees may be assigned to carry out response activities suited to their skills and capabilities. *MON*