Senior Application Support Specialist

Recruitment #120916-MADA04-350100

Summary Statement

The incumbents in these positions are responsible for all phases of systems analysis and design for writing, testing, debugging and documentation of computer programs.  The incumbents will work on maintenance requests and development for DHSS applications such as Eligibility Modernization, Child Support and other programs.

Selective Requirement

Selective Requirements must be met in addition to the job requirements.  Applicants who do not possess the selective requirement will not be qualified.

  1. Six months experience in web application development utilizing programming languages such as Java, C#.Net, ASP.Net or VB.Net.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Performs systems analysis and design employing information needs analysis, requirements analysis and design alternative analysis.
     
  • Provides alternative design proposals including cost/benefit analyses.
     
  • Writes computer program specifications. 
     
  • Designs computer program logic flow, writes new and modifies existing computer programs, develops test data, tests and debugs computer programs.
     
  • Provides user orientation and training in new/modified applications.
     
  • May serve as team leader periodically as projects dictate to include reviewing computer programs for accuracy and efficiency and coordinating the testing and production of new/modified system capabilities.
     
  • May train lower level application programmers and support specialists.
     
  • Writes progress and incident reports.
     
  • Writes operational, program and user documentation.
     
  • Performs related work as required.

Job Requirements

JOB REQUIREMENTS for Senior Application Support Specialist
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in computer programming languages including the latest generation.
  2. Six months experience in database management systems which includes database design, testing, and implementation.
  3. Six months experience in information systems analysis and design.

Additional Posting Information

This posting may be closed on or before 6/11/2017 upon filling the vacant positions.

Conditions of Hire

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Benefits

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@state.de.us.