Social Service Specialist I

Recruitment #110817-MDDO01-351100

Summary Statement

The incumbent in this position will assist the Sr. Social Worker/Case Managers with monitoring individuals' financial resources by submitting required documents to the Office of Budgets, Contracts and Business Services on a monthly basis.  Responsibilities include: maintaining various databases, providing clerical support to Case Managers, tracking shared living chart reviews and providing front office and phone coverage when needed.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Provides information and referral services to enable clients to meet individual needs.
     
  • Informs individuals of Federal, State and local programs/services available.  Acts on behalf of individual or group to obtain services if necessary.
     
  • Maintains record of all requests for services and classifies them.
     
  • Acts as substitute for other workers when needed and provides coverage for other DSSC
    programs as assigned.
     
  • Performs follow up activities with clients to assure client is receiving needed services as well
    as meeting their responsibilities.
     
  • Provides transportation and schedules clients eligible for assistance.

Job Requirements

JOB REQUIREMENTS for Social Service Specialist I
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:  
  1. Six months experience in record keeping.
  2. Six months experience in applying laws, rules, regulations, standards, policies and procedures.
  3. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
  4. Knowledge of health or human services support such as interviewing clients and assessing personal, health, social or financial needs in accordance with program requirements or coordinating with community resources to obtain client services.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@state.de.us.