Senior Motor Vehicle Technician

Open to Dept. of Transportation Merit Employees Only

Recruitment #021417-MBCC03-551100

Summary Statement

This is the lead level responsible for providing technical expertise to lower level staff and participating in testing/inspecting motor vehicles and/or administering tests/examinations for driver licenses.

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

  1. Read, write and speak English and Spanish fluently.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Administers and scores vision, road, oral and written tests for a variety of licenses such as commercial driver license, automobile, school bus, motorcycle and conditional. Operates various equipment for testing license applicants, issuing photo licenses, processing/issuing driver's licenses and collecting fees.
     
  • Reviews/verifies documents and state and national motor vehicle records to determine valid issuing of licenses or passing of vehicles; provides information to law enforcement agencies on stolen vehicles and falsified documents.
     
  • Inspects vehicle equipment such as lights, horns, windshield wipers, turn signals, brakes, emissions and exhaust systems for automobiles, buses, trucks and motorcycles. Inspects mobile homes and other vehicles off-site, as required, for verification or assignment of vehicle identification number.
     
  • Operates manual and computerized vehicle testing equipment.
     
  • Interprets and explains various phases of inspection or licensing processes, laws, rules, regulations, policies and procedures to the public.
     
  • Deals courteously with the public in stressful situations when explaining ineligibility.
     
  • Prepares a variety of records and reports.

Job Requirements

JOB REQUIREMENTS for Senior Motor Vehicle Technician
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in operating, calibrating and maintaining equipment used in vehicle inspections.
  2. Six months experience in customer service such as providing prompt, accurate, and courteous service to customers seeking information, answering requests as quickly as possible, ensuring customers are satisfied with service, and responding to complaints.
  3. Six months experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
  4. Six months experience in applying motor vehicle laws, rules, regulations, standards, policies, and procedures.
  5. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
  6. Knowledge of staff training.
  7. Possession of a valid Driver's License (not suspended, revoked or cancelled, or disqualified from driving).

Additional Posting Information

Applicants may only apply if they are current permanent employees of the State of Delaware Dept. of Transportation in a position covered by the Merit System who have completed their initial probationary period.

Conditions of Hire

Applicants must be legally authorized to work in the United States.  DelDOT does not provide employment-based sponsorship.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.   

Benefits

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@state.de.us.