Human Resource Services
Alameda Skyline

Secretary II

Health Care Services Agency

Recruitment #RT-1220-01

Introduction

This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County.

Reinstatement:
Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position.

Transfer:
You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

Voluntary Demotion:
You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

DESCRIPTION

THE AGENCY

Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents.

THE POSITION

Under general supervision, a wide variety of difficult to complex secretarial and clerical duties; relieve an administrator of administrative details

TYPICAL DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Prepares and composes from brief instructions correspondence requiring discrimination and judgment in the selection of data or interpretation of laws, rules, policies, or the resolution of debatable points where mistaken judgment may entail serious consequences.

2. Prepares correspondence and documents from dictaphone or shorthand notes; prepares agendas and transcribes minutes of meetings (i.e., Board or Commission); may take dictation from an Administrator or Judge; may attend special committee meetings and take notes; edits drafts for composition and grammatical structure.

3. Maintains an appointment calendar for one or several Administrators, or Judges, exercising considerable discretion in committing the administrator's time or referring caller to another appropriate source of information or service; advises Administrators or Judges of appointments; sets up meetings, contacts participants, reserves rooms, prepares notices and agenda and assembles materials/documents needed for such meetings.
4. Relieves Administrator of certain administrative details by routinely and independently performing administrative support tasks such as researching operating problems; independently refers matters to other staff members for research; contacts outside vendors, general public or County representatives on matters requiring independent judgment.

5. Acts as contact/resource person for departmental policy matters often involving application of governing laws and regulations and acts as office automation specialist/ coordinator/troubleshooter; files court documents requiring detailed procedural knowledge; processes complaints from the public.

6. Monitors contract services compliance with contract terms.

7. Handles confidential information which has not yet been made public and normally available only to the Administrator or Judge and his/her top level staff; records actions to be taken on sensitive matters, based on a thorough knowledge of the departmental or court policies; takes responsibility for releasing information to authorized parties, attorneys, and the press.

8. Screens phone calls, often personally handling those originally intended for the Administrator or Judge; provides information requiring knowledge of an Administrator's particular area of responsibility; answers questions that involve searching for and abstracting technical data and detailed explanation of laws, policies, or procedures, referring only matters requiring policy decisions to superiors.

9. Compiles a variety of narrative and statistical reports, locating sources of information, devising forms to secure data, and determining proper format for finished reports; may maintain cost records, prepare departmental budgets, and assist in maintaining financial controls throughout the year.

10. Sorts, screens, prioritizes and routes mail, attaching pertinent correspondence and other relevant data for reference; determines in what priority material should be referred to the Administrator's attention.

11. Develops and maintains work flow and other procedures and revises procedures manuals.

12. May be assigned lead supervision of a clerical unit.

MINIMUM QUALIFICATIONS

Either I

The equivalent of one year of full-time experience in the class of Secretary I, or an equivalent or higher level clerical class in Alameda County classified service, that requires a typing proficiency level of not less than 40 wpm. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or II

The equivalent of three years of increasingly responsible clerical experience comparable to the County's Secretary I classification, that requires a typing proficiency level of not less than 40 wpm.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

· Modern office practices and procedures, including business correspondence, record keeping systems, and standard office equipment operations.
· Correct English usage, including spelling and grammar; business letter writing and proper format for typed materials.
· Word processing and/or spreadsheet applications.
· Principles of managing and coordinating secretarial aspects of a large or complex program.
· Organization and functions of County government.

Ability to:

· Perform difficult clerical work involving independent judgment; type with speed and accuracy at not less than 40 words per minute.
· Prepare clear and comprehensive reports; draft, compose and edit correspondence from brief oral or written instructions, using word processing applications.
· Speak clearly and concisely to obtain and relay information.
· Maintain personnel and other record files.
· Identify and correct errors in English usage, grammar, and mathematical calculations in a variety of documents.
· Organize and prioritize work load; complete work under time deadlines.
· Learn to interpret and apply laws, rules, and written directions to specific situations.
· Establish and maintain effective working relationships with co workers and the general public.
· Assist in devising and keeping office records of a confidential nature; maintain confidentiality.
· Evaluate demands on an Administrator's time; arrange his/her schedule accordingly.
· Work with officials and the general public in routine, emergency, and emotional situations.
· Take responsibility and use good judgment in recognizing scope of authority.

SELECTIVE CERTIFICATION CRITERIA

Some positions require the ability to take shorthand at a speed of not less than 80 words per minute and transcribe it accurately via shorthand or dictation recording equipment.

Selection Plan

To apply please contact Sarah Linder at (510) 618-3453 or SLinder@acbhcs.org to apply.

You are encouraged to apply immediately as this posting is open until filled and may close at anytime.