Human Resource Services
Alameda Skyline

Juvenile Institutional Officer Associate

Recruitment #18-6214-01

Introduction

--- PLEASE READ THIS ENTIRE BULLETIN ---

THIS IS A REOPENING OF AN EXISTING EXAMINATION. IF YOU HAVE PREVIOUSLY APPLIED FOR JUVENILE INSTITUTIONAL OFFICER ASSOCIATE (Exam #18-6214-01) READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT.

The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you are currently on the list and you choose to reapply you will forfeit your current rank and score. Your new score/disposition will replace your current score and rank.

In order to reapply for this position, please contact the examination analyst at Leticia.Diaz@acgov.org to have your previous application released back to you.

THIS IS A REOPENING OF AN EXAMINATION. The eligible list resulting from this examination will be merged with the scores from the previous list and may last approximately one year, but can be extended. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.

 

 

DESCRIPTION

MISSION STATEMENT

The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships.

THE AGENCY

The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter.

THE POSITION

Under close supervision, learns the principles and techniques of youth group work; assists in the supervision of a group of youth detained in Juvenile Hall or other Probation Department facilities; and, performs related work as required.

Please CLICK HERE for the full job description.

MINIMUM QUALIFICATIONS

Either I
Experience:

The equivalent of six months full time experience as a Juvenile Institutional Officer Intermittent in the Alameda County classified service.

Or II
Experience:

The equivalent of one year of full time experience involving the organization, direction, or supervision of youth groups in correctional counseling, or in a recreational or correctional setting.

Or III
Education:

A minimum of ten college or university level courses which may be expected to provide knowledge and skills required for this position. These courses must be equal to or greater than 30 semester units or 45 quarter units successfully completed. Coursework in the field of social sciences is highly desirable.

License:
Possession of a valid California Motor Vehicle Operator's license. May be required to obtain a Class "B" driver's license. A good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance.

Special Requirements:

Persons appointed to positions in this class in the Probation Department must meet the minimum standards for Peace Officer Section 1031 Government Code, which includes being a U.S. Citizen or a permanent resident alien who is eligible for and has applied for citizenship.

A thorough background investigation will be made of all prospective Juvenile Institutional Officers. Any felony conviction is disqualifying.

Applicants must be at least 21 years of age at the time of appointment.

Applicants must have graduated from high school, attained a satisfactory score on a G.E.D. test or passed a California High School proficiency examination.

Applicants must be found free from any physical, emotional or mental condition which might adversely affect the exercise of the powers of a Peace Officer, as determined by a licensed examining authority in accordance with the California Government Code.

Applicants will be fingerprinted for purposes of search of local, state and national fingerprint files to disclose any criminal records.

Within the prescribed time limit after date of appointment, satisfactory completion of training for Juvenile Institutional Officer as specified by the California Board of State and Community Corrections, Peace Officer Standards and Training PC 832, PC 6035 and PC 6036 as required, and any other training required under law.

Incumbents must be available to work all shifts and locations.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:
• Awareness of the cultural groups present in Alameda County.
• General emotional and behavioral patterns of both delinquent and non delinquent youth and the causes of juvenile delinquency.
• Leadership techniques for directing or supervising work or leisure time activities.
• Community resources.
• First aid practices.
• Acceptable general health care and housekeeping methods.
• Security, inspection and safety necessary in a secure/non secure facility.
• Department facilities.
• Juvenile laws and departmental rules and regulations.

Skill in:
• Restraining youth.
• Administering first aid.
• Applying restraint devices such as handcuffs, etc.
• Proper use and deployment of Olerosin Capsicum (OC).

Ability to:
• Respond appropriately to hostile and aggressive behavior.
• Secure the respect and confidence of youth.
• Establish effective working relationships with supervisors and fellow workers.
• Communicate effectively orally and in writing.
• Organize and supervise structured recreational and housekeeping activities appropriate to a detention setting and counseling, both in groups and with individuals.
• Work successfully with people from a variety of ethnic and cultural backgrounds.
• Diffuse crisis situations in a calm and positive manner.
• Work effectively with youth, physically, or emotionally handicapped minors, and hostile or irate persons.
• Make constructive and appropriate decisions.
• Exercise sound judgment.
• All staff are expected to be fully alert while on duty.


EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF the following steps:

1) A review of candidates' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

2) A written examination which will be pass/fail. Those candidates attaining a passing score on the written exam will move on to the next step in the examination process.

3) An oral examination which will be weighted as 100% of the candidate's final examination score.

4) Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process.

5) All candidates must successfully complete the following (after passing oral examination):

· BACKGROUND INVESTIGATION includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the law and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and are a safe driver.

After a conditional offer of employment has been accepted, appointee must successfully complete the following:

· PSYCHOLOGICAL EXAMINATION is given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Juvenile Institutional Officer Associate.

· MEDICAL EXAMINATION

The appointee must satisfactorily complete a probationary period.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

 

TENTATIVE SELECTION PLAN

Deadline for Filing:

5:00 PM, Tuesday, September 11, 2018

**5:00 PM, Tuesday, September 25,2018

Review of Applications and Supplemental Questionnaires for Minimum Qualifications:

by Friday, September 14, 2018 **TBD

Written Examination:

Week of October 1st, 2018 **TBD

Oral Examination*:

Week of November 5th, 2018 **TBD

***January 15 - 17, 2019

**Updated 09/11/2018 (LD)

***Updated 12/28/2018 (LD)

*If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA), Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan – (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received, or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Leticia Diaz, Human Resources Analyst
Human Resource Services, County of Alameda
Leticia.Diaz@acgov.org
(510) 272-6469

Alameda County is an Equal Opportunity Employer