Recruitment #17-6778-01
| Date Opened | 2/24/2017 12:00:00 AM |
|---|---|
| Filing Deadline | 3/6/2017 5:00:00 PM |
| Salary | $37.86 - $46.01/hour; $78,748.80 - $95,700.80/year |
| Employment Type |
Permanent Full-Time Employment
|
| HR Analyst | Ione Bell |
| Department | Social Services Agency |
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.
Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line.
THE AGENCY
MISSION of the Social Services Agency
To promote the economic, social well-being of individuals, families, neighborhoods and communities.
The Alameda County Social Services Agency is comprised of 2,400 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community.
The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh. Every month more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. Every month more than 11,000 frail, elderly and disabled individuals receive in home care, adult protection and support in managing their affairs, and throughout the year 16,000 seniors will receive services through the Area Agency on Aging. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly. To read more about the department, please visit their website at: http://www.alamedasocialservices.org/
THE POSITION
Under general direction, to plan, assign, and review the work of the Special Investigations Units engaged in investigating cases of suspected fraudulent receipt of public assistance; to train staff; to maintain standards of performance and productivity; and to do related work as required.
Either I
The equivalent of one year of experience in the class of Welfare Investigator II in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)
Or II
Education:
Possession of a bachelor’s degree from an accredited college or university (180 quarter units or 120 semester units) with major course work in Criminal Justice, Business, Public Administration, or closely related field (additional full-time experience with law enforcement investigative government/agency at the Federal, State, County or local level may be substituted for the education on a year-to-year basis),
And
Experience:
The equivalent of two years of full-time paid experience in investigative work which shall have included locating and interviewing suspects and witnesses and preparing reports of findings for prosecutorial consideration and one year of supervisory experience.
Special Requirements:
Be a citizen of the United States or a permanent resident who is eligible for and has applied for citizenship one year prior to submission of their application for employment.
POST (Peace Officer Standards and Training) certified. Persons appointed must meet the minimum requirements for Peace Officers (per Section 1031 of the Government Code) which includes:
• Must be at least 21 years of age at the time of appointment.
• A thorough background investigation and psychological examination will be made of all prospective candidates. A record of any felony conviction will result in disqualification.
License:
All candidates must possess a valid California Motor Vehicle Operator's license.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
The most suitably qualified candidates will possess the following competencies:
Knowledge of:
• Principles and practices of supervision.
• Investigative techniques and sources of information.
• Principles of identification, preservation, and presentation of evidence.
• Legal procedures and rules of evidence with particular reference to fraud investigation.
• Interviewing techniques, including the effective methods of obtaining information from hostile or reluctant witnesses.
• Financial and credit transactions, including the principles of bookkeeping.
• Public welfare laws and regulations applicable to fraud investigations.
Abilities:
• Supervising, training, guiding, and evaluating subordinates.
• Planning, directing and coordinating the work of others.
• Conducting investigations to obtain valid information and evidence.
• Interpreting, and applying provisions of the welfare laws applicable to fraud investigation.
• Analyzing data and drawing valid conclusions.
• Contacting citizens, recipients, and public officials under conditions requiring tact and good judgment.
• Preparing and presenting evidence, correspondence, reports and referrals in effective oral and written form.
• Communicating effectively and tactfully with staff at all levels in the Social Services Agency and other agencies.
• Relating positively to all people.
• Identifying and helping people to clarify what their needs are from the Special Investigations Unit.
• Engaging in a cooperative effort in getting a job done.
• Handling adverse personnel situations.
• Interpersonal sensitivity
• Work with diverse population.
THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) An oral interview, which will be weighted at 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE SELECTION PLAN
Deadline for Filing: Monday, March 6, 2017
Review of Minimum Qualifications: April 3, 2017
Panel Interviews: Week of April 24, 2017
Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs,
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Welfare Benefits
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.
Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.
Ione Bell, Human Resources Analyst II
Human Resource Services Division, County of Alameda
510-272-6456
www.acgov.org/hrs
