Assistant Director, Children System of Care, BHCS

THIS IS A REOPENING OF AN EXISTING EXAMINATION. IF YOU HAVE PREVIOUSLY APPLIED (OR STARTED AN APPLICATION) FOR THE ASSISTANT DIRECTOR, CHILDREN SYSTEM OF CARE, BHCS, EXAM # 17-5068-01, READ THIS ENTIRE BULLETIN. THERE ARE SPECIFIC INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT. IN ORDER TO REAPPLY FOR THIS POSITION, PLEASE CONTACT THE EXAMINATION ANALYST AT NICOLE.LEWIS-BOLTON@ACGOV.ORG TO HAVE YOUR PREVIOUS APPLICATION RELEASED BACK TO YOU.

THIS IS A REOPENING OF AN EXISTING EXAMINATION. The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRIGNA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BI WEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL.

THE COUNTY

Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county.  The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion.  Oakland, the County seat, is California's eighth largest city.  One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas.  As a major urban county, Alameda provides a full range of services to its citizens.  The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles.  The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities.

THE HEALTH CARE SERVICES AGENCY

Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents.

BEHAVIORAL HEALTH CARE

It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past.

Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful:

ACBHCS

Access - where every door is the right door for welcoming people with complex needs;

Consumer and Family Empowerment - through shared decision‐making best practices, that clinically produce effective outcomes;

Best Practices - business excellence that uses public resources cost‐effectively;

Health and Wellness - by integrating emotional, spiritual and physical health care;

Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families;

Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse.

For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/

THE POSITION

Under general direction, plans, organizes and directs a variety of outpatient service programs for children, adolescents and families; supervises program components servicing severely disturbed and/or substance abuse clients, including children's services in Behavioral Health Care Services (BHCS) and a network of special day class and school-based services; responsible for coordination and collaboration of children and youth services with community-based outpatient service programs; provides supervision and direction to subordinate personnel; and performs related duties as required.

IDEAL CANDIDATE  

In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for this position will have a track record of success leading a health care organization as it navigates change as a result of health care reform; will possess considerable experience directing the operations of mental health and substance use services for children as well as serving as a key business partner working to develop collaborative partnerships to further enhance and supplement services; and be able to effectively strategize, plan, organize, and lead programmatic, policy and budget development activities.  This position is most suited for an experienced, well organized leader interested in joining a progressive health care organization of passionate professionals dedicated to enhancing mental health services for the communities within Alameda County.

The ideal candidate for this position will also have a track record of success overseeing behavioral health care services for children in a managed care setting and will be highly respected as:

·          Technically adept and prepared for advancement to assume the full range of organizational, policy development and administrative responsibilities over behavioral health service delivery for adults.

·         Someone who will take personal pride and satisfaction contributing as a valued organizational leader with heightened business acumen able to build a strong organization that delivers results while exemplifying the use of resources wisely and responsibly. 

·         A collaborative strategic partner who actively engages with other agencies and departments to meet overall countywide needs while leveraging financial and other resources to maximize results and achieve positive outcomes.

·         Someone who is flexible and adept at managing effectiveness of self and others when experiencing and leading change within new structures, processes, requirements, or cultures.

·         A practiced problem solver with good judgment capable of thinking logically, taking initiative and reacting calmly under pressure in order to arrive at sound conclusions, make well supported decisions and take appropriate action.

·         Someone who values and supports knowledge management and quality improvement principles, processes the tools to ensure continual organizational improvement and achievements.

·         Someone capable of making a positive impact on others by exuding an air of confidence, creating good first impressions, professionally commanding attention, and earning professional trust and respect of others.

·         Someone who is adaptable in stressful situations and able to manage multiple and changing priorities.

·         One who is able to develop, maintain, and analyze budgets.

·         An effective communicator with excellent interpersonal skills and sensitivity focused on building an environment where diverse, multidisciplinary service delivery teams can work together to enhance the delivery of BHCS for Alameda County communities.

Education:

Possession of a master's degree from an accredited university in Clinical Psychology, Social Work, Psychiatric Nursing or an appropriate behavioral science,

And

Experience:

The equivalent of four years of progressively responsible post-graduate supervisory and administrative experience in community organization, program planning and evaluation, budget, fiscal and personnel management. At least two years of this experience should have been experience with emotionally disturbed children and adolescents and their families in a community mental health or medical setting.

License:

Possession of a valid California Motor Vehicle Operator's license.

Possession of a State license in either Clinical Psychology, Psychology, Social Work or Nursing.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Administrative principles, practices and techniques of County and State mental health systems.
• Principles and practices of governmental budgeting, funding and grant/contract management.
• Community needs, resources and organizations related to mental health care.
• Methods of effective community organization and its role in mental health treatment and prevention programs.
• Principles, practices and current trends in the delivery of mental health and children’s services.
• Program evaluation methodologies and management analysis.
• Clinical standards of practice and licensure requirements.

Ability to:

• Communicate effectively both, orally and in writing.
• Make decisions and exercise good judgment.
• Demonstrate strong leadership skills.
• Apply planning and organizational skills.
• Gather and use information to evaluate the performance of different organizational resources.
• Develop, maintain, and analyze budgets.
• Perform analytical problem solving.
• Demonstrate interpersonal sensitivity.
• Manage multiple and changing priorities.
• Adapt in stressful situations.

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process; 3) An oral examination which will be weighted as 100% of the candidate's final examination score. The oral examination may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.  We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN:

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

·         Medical – HMO & PPO Plans

·         Dental – HMO & PPO Plans

·         Vision or Vision Reimbursement

·         Share the Savings

·         Basic Life Insurance 

·         Supplemental Life Insurance (with optional dependent coverage for eligible employees)

·         Accidental Death and Dismemberment Insurance 

·         County Allowance Credit

·         Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance

·         Short-Term Disability Insurance

·         Long-Term Disability Insurance

·         Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services

·         Employee Assistance Program

For your Financial Future

·         Retirement Plan - (Defined Benefit Pension Plan)

·         Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

·         11 paid holidays

·         Floating Holidays

·         Vacation and sick leave accrual

·         Vacation purchase program

·         Management Paid Leave**

·         Catastrophic Sick Leave

·         Employee Mortgage Loan Program

·         Group Auto/Home Insurance

·         Pet Insurance

·         Commuter Benefits Program

·         Guaranteed Ride Home

·         Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)

·         Employee Discount Program (e.g. theme parks, cell phone, etc.)

·         Child Care Resources

·         1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Nicole Lewis-Bolton, Human Resources Analyst II

Human Resource Services, County of Alameda

(510) 272-6468 • nicole.lewis-bolton@acgov.org