Information Technology Manager (Promotional)

YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY

THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

 

Qualified applicants must be current County employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office) by Monday, March 27, 2017.  A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

 

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

 

Applications will only be accepted online.

THE DEPARTMENT
The Information Technology Department provides services to County Departments to aid in the effective delivery of IT services that support the business needs of the county. County Information Technology is a vital part of the organization, providing faster and better ways for our employees to do their jobs and for our residents to access our services. We continue to keep our technology current and to work with members and management of all departments to provide the computing capabilities that are needed.

For additional information about the department, visit:  Information Technology Department

 

THE POSITION
Under general direction, to direct the activities of staff in the establishment, implementation, maintenance, and enhancement of new or revised information technology systems and programs; to supervise and coordinate the work of one or more teams responsible for the information technology needs of a group of departments assuring that those needs are appropriately defined and addressed.

For additional information about the position, visit:  Information Technology Manager

 

THE IDEAL CANDIDATE
In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a proven track record of success in:

-  Providing outstanding customer service by partnering with a variety of business clients
-  Understanding business strategies and ensuring technology solutions are prioritized and aligned with business needs
-  Implementing technology solutions that require ingenuity, innovation, and the application of new technology and platforms

For the Criminal Justice position, experience with the criminal justice partners and/or successfully delivering a multi-year customer application using Java a plus.

For the Social Services position, experience with the Social Service agency and/or successfully delivering a multi-year customer application using Java a plus.

Either I

The equivalent of two years of full-time experience in the class of Application Systems Engineer III, Web Designer III, County Webmaster, or Senior Technology Project Manager in the Alameda County classified service.

Or II

The equivalent of six years of full-time increasingly responsible experience in systems analysis and programming, including three years of the direct supervision and work load management of other systems analysts and programmers. This experience must include four years in systems analysis and computer process design and two years of programming in any computer language.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

The most suitably qualified candidates will possess the following competencies:

Knowledge:
• Principles and techniques of supervision, personnel management, administration, and project management;
• Budgeting methods for estimating revenue and expenditures, and planning;
• Relationship of budgeting to policy making;
• Relationships of policies and procedures to staff productivity and morale;
• Principles and techniques of planning, scheduling and control as applied to systems development and maintenance in a large information technology installation;
• Methods for review of systems analysis and programming work;
• Principles of systems analysis and programming techniques;
• Data organization and access methods in computerized systems;
• Estimating methods for equipment costs, production costs, programming costs, and system benefits.

Abilities:
• Analyzing major information processing problems;
• Directing the development of advanced computer-based systems, and the evaluation and modification of complex existing systems for optimum use;
• Formulating systems and programming section strategy to meet departmental goals, developing schedules, work plans and cost controls;
• Directing, assigning, coordinating, and evaluating the work of programming and systems analysis staff for maximum productivity;
• Communicating technical concepts on systems and programming strategy, problem solutions and project progress and needs in a timely and understandable fashion to non-technical policy-makers in the County;
• Understanding and considering the impact of organizational, management, administrative and personnel aspects of information systems design;
• Resolving related problems and making appropriate recommendations;
• Gathering and analyzing data, drawing sound conclusions and preparing clear, concise reports;
• Working effectively with subordinate staff, other managers and user department representatives.

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
1.  A review of the candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process;
2.  A review of the Supplemental Questionnaire to determine the best qualified; only the most suitably best qualified candidates will be invited to the oral interview process;
3.  An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

 

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.  We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN  

Deadline for Filing:	5:00 p.m., Monday, March 27, 2017
Review of Minimum Qualifications:	Friday, March 31, 2017
Review of Supplemental Questionnaire for Best Qualified:	Friday, April 7, 2017
Oral Interviews*:	Week of April 24, 2017

 

*The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification.

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance (Employer Credit)
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Long Term Care Insurance
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home Insurance
• Commuter Benefits Program
• Group Legal
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

 All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

 

Elaine Lemi | Human Resources Analyst
Human Resource Services, County of Alameda
elaine.lemi@acgov.org | (510) 272-6434

Alameda County is an Equal Opportunity Employer