Human Resource Services
Alameda Skyline

Library Page

Recruitment #17-1109-01

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Applications will only be accepted online.

DESCRIPTION

ABOUT THE ALAMEDA COUNTY LIBRARY

The Alameda County Library provides library services from ten branch libraries in the cities of Albany, Dublin, Fremont, Newark and Union City and the unincorporated communities of Castro Valley and San Lorenzo. Outreach services are provided through the Bookmobile, the Literacy Program, the Senior Outreach Program, and the County Jails.

The County Library was established in 1910 and is governed by the Alameda County Board of Supervisors. The Alameda County Library Advisory Commission advises County Librarian, Cynthia Chadwick, and the Board of Supervisors on library services.

The County Library is funded primarily by local property taxes, with additional revenue from State grants and contracts with cities for additional open hours and services.

The Board of Supervisors allocates a portion of a utility users and business license tax which is collected only in the unincorporated areas of the County to the Library for service to the unincorporated areas. The Alameda County Library Foundation and active Friends of the Library or Library League groups in each community support library programs and services. To learn more about the Alameda County Library, please visit their website at: http://www.aclibrary.org/

THE POSITION

Under close supervision, to do general manual and clerical work in a public library; and to do related work as required.

EXAMPLE OF DUTIES

  • Shelves books and other library resources according to the library's classification system.
  • Maintains proper order and neatness of collections; arranges materials, shelves and fixtures to maximize browse-ability.
  • Collects materials from book-drop; receives bins of library material received from the branches.
  • Retrieves materials for use from public and non-public areas.
  • Checks in and sorts materials using a computer terminal, automated materials handling system, or other equipment.
  • Answers patrons' basic location questions for material and services and refers patrons to appropriate staff for more complex questions or service needs.
  • Directs patrons to library self-service options such as self-checkout machines, catalog stations, and kiosks.
  • Assists in setup and takedown of library meeting spaces.

THE IDEAL CANDIDATE

In addition to meeting the minimum qualifications listed below, the ideal candidate will encompass the following attributes, and have demonstrated a successful track record in:

  • Ability of physical stamina to be able to shelve, carry, and move library materials from one place to another.
  • Competency for accurately completing assignments and tasks, while paying attention to detail and set processes.
  • Consistently managing time and resources to appropriately prioritize and complete goals and objectives.
  • Successfully completing work independently.
  • Excellent customer service with a supervisor command or oral communication with experience communicating with various types of people from diverse backgrounds. 

Please note: This is the entry-level position within the County Library System. The main focus of the Library Page position is to ensure that all library materials are readily available in an organized and accurate order to help promote the image of the library. The Library Page position requires physical abilities that relate to the handling of a variety of library materials. This includes standing for the majority of your work day, walking, bending, kneeling, grasping, carrying, pushing, and reaching. Some materials may weigh up to 40 lbs. Some areas of the various libraries have low light. The positions may include working evening and weekend shifts.

 

MINIMUM QUALIFICATIONS

Possession of the following knowledge and abilities:

• Must be age 16 by examination closing date.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.


Knowledge of:

• Numerical and alphabetical filing systems.

Ability to:

• Work courteously and tactfully with coworkers and the public.
• Learn library procedures.
• Follow written and oral instructions.
• Type accurately.
• Move large amounts of books from shelves, floors, bins and carts.
• Pay sufficient attention to detail.

EXAMINATION COMPONENTS

The examination will consist of the following steps:

  • A review of candidates' applications and supplemental questionnaire to verify possession of minimum requirements.
  • Those candidates who possess the minimum requirements for the class will move onto the next step in the examination process which is a written examination. 
  • Those candidates that pass the written examination will be invited to the final test component which is an oral interview that will be weighted as 100% of the candidate's final examination score.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Selection Plan

TENTATIVE SELECTION PLAN:

Deadline for Filing:

5:00 p.m. Tuesday, March 13, 2018

Review of Minimum Qualifications:

Monday, March 26, 2018

Written Exam:

Week of April 9, 2018

Panel Oral Interviews:

Week of May 7, 2018

Week of May 21, 2018*

 

*Updated as of 5/7/18

 

 

 

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

 

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Jordan Grow, Human Resources Analyst
Human Resource Services Division, County of Alameda
510-208-3954
www.acgov.org/hrs

ALAMEDA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER