Chief Deputy of Operations, GSA

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line.

Click here to view the complete recruitment brochure.

THE COMMUNITY
Alameda County is located on the east side of the San Francisco Bay Area. Referred to as the “East Bay,” the region has been the fastest growing group of communities in the San Francisco Bay Area for more than two decades. Alameda County is popular because of its desirable location, incredible diversity, ideal climate, and broad economic base plus its range of available housing and business opportunities. Alameda County is one of the most culturally and ethnically diverse regions in the country, offering a rich array of amenities including the Oakland Museum, Chabot Space and Science Center, Oakland East Bay Symphony, and the Livermore and Tri-Valley Wine Country. Currently, Alameda County is home to the Oakland Athletics, Oakland Raiders, and Golden State Warriors. The University of California, Berkeley and California State University, East Bay are two of several distinguished academic institutions located in the County.

THE COUNTY OF ALAMEDA
Alameda County has a population approaching 1.6 million residents, making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities, as well as six unincorporated communities and rural areas that span a total of 738 square miles. The County operates under a charter form of government and is governed by a five-member Board of Supervisors. The Board is responsible for setting policy, overseeing all County operations, approving the organization’s annual budget, and representing the County in a number of areas, including special districts and regional agencies. The Board-appointed County Administrator leads a team of department heads who work collaboratively to carry out County programs and initiatives. Alameda County employs over 9,000 employees working in 21 different agencies and departments and has an annual budget of nearly $2.7 billion. The County provides a full spectrum of services including general government and internal services, health care, social services, public works, criminal justice, and other public safety services.



THE AGENCY AND DEPARTMENT
Alameda County General Services Agency (GSA) provides a host of centralized services including building maintenance, procurement and contract administration, capital project management, real property and portfolio management, sustainability services, energy management, environmental and hazardous materials management, transportation services, and other countywide support services. We are proud of the many accomplishments we continue to achieve together. Recently, we completed the construction of the East County Hall of Justice, as well as the construction, licensing, and occupancy of the Acute Care Tower at Highland Hospital to serve 100,000 Alameda County citizens most in need. Furthermore, the County has a clear vision for how to make Alameda County one of the best places in the country to live, work, and do business. Sustainability is an integral part of that vision. GSA received Sustainable Purchasing Leadership Council’s awards for Green Building Design and for the Green & Healthy Events and Meetings Program. In addition, GSA was awarded the 2016 Electric Vehicle Merit Award from 100 Best Fleets and was recognized as 100 Best Fleets in North America for the 8th year in a row. GSA Operations has a budget of $463,713,632 (346 FTEs) and consists of the following divisions and programs:

• Building Maintenance Department (BMD): Provides maintenance and janitorial services for County-owned and leased facilities, including offices, courts, detention facilities, veterans’ buildings, clinic buildings, parking structures, storage, and training facilities.
• Capital Programs: Delivers environmental and energy programs, design, construction and project management that is efficient, creative, and valuable to our clients. Capital Programs implements new and existing building projects for County agencies and is responsible for all capital improvements including Americans with Disabilities Act (ADA) upgrades, maintenance, and tenant improvements for County buildings.
• Logistics Services: Responsible for the management and administration of the County's fleet of automotive equipment, refueling stations, messenger service, parking facilities, and the Property and Salvage department.
• Medical Facilities Development: Oversees medical capital project planning, development, design, and construction of hospital and related health care facilities.
• Portfolio Management: Responsible for long-range planning regarding County real property assets. Activities include assisting County departments in assessing their space requirements and furniture needs, reviewing, planning, and analyzing project costs, and assisting in the implementation of projects.

   

THE POSITION
Under direction of the GSA Director, the Chief Deputy of Operations, plans, organizes, coordinates and directs the operations of GSA. Key responsibilities include:

• Represent the GSA Director on matters related to operations and at meetings with administrative officials, Board of Supervisors, legislative bodies, boards, commissions, and various community groups and other organizations
• In collaboration with the executive team, develop, evaluate, and implement operational business plans while developing and monitoring key performance indicators/metrics
• Confer with executive and management staff and other County departments concerning operational needs and requirements of services, programs, policies, rules, and regulations
• Develop, implement, and evaluate policies, procedures, systems, and programs as well as solutions to maintain internal controls and improve and streamline business processes to increase efficiency and effectiveness
• Set goals, priorities, and objectives in alignment with the Agency's goals and in compliance with local, State, and Federal law and regulations
• Analyze operational services and programs to determine cost effectiveness, maintain standards, and identify and implement improvements
• Plan, organize, and implement strategic planning, in collaboration with GSA executive and management staff • Develop and oversee the budget for operations and recommend revenue enhancement and cost reduction strategies • Act as the GSA Director in his absence

THE IDEAL CANDIDATE
Alameda County General Services Agency is seeking a strong, innovative, and strategic leader to participate in strategic planning and assist in the development, implementation, and evaluation of GSA’s goals, initiatives, and policies. The candidate must be comfortable working in a highly political environment and is expected to have strong political acumen and sensitivity. Additionally, the ideal candidate should embody the following characteristics, experience, and qualifications:

• Provide direction to the Operations Division with an engaged, team based leadership style
• Develop, evaluate, and implement operational business plans while monitoring key performance indicators
• Maximize services and efficiencies of operational programs
• Develop, implement, and evaluate policies, procedures, systems, and programs, especially to ensure code compliance
• Able to effectively lead change management
• Set and achieve organizational goals
• Strong project management skills, including a track record of keeping projects on schedule and within budget
• Have a proactive and solutions oriented approach
• Interact effectively with all levels of the organization and work with a diverse population
• Communicate clearly and concisely with credibility and confidence, both written and oral
• Able to identify and resolve complex and sensitive issues with diplomacy and tact

 

Education:

Possession of a bachelor’s degree in business administration, public administration, or related field from an accredited college or university.

AND

Experience:

The equivalent of eight (8) years of recent full-time increasingly responsible administrative, managerial, and fiscal/budgetary experience in operations, including planning, evaluation and implementation of building and general support services operations or capital programs. Five (5) years must include supervisory experience of professional staff.

Desired education and experience:

• A master’s degree in business administration, public administration, or related field from an accredited college or university is highly desirable.
• Experience in the public sector is desirable.

The following certification(s) are desirable:

• Current certification as a Registered Professional Engineer in the State of California in either Civil, Electrical or Mechanical Engineering; or
• Current certification as a Registered Architect in the State of California; or
• Certification as a Registered Environmental Assessor in the State of California.

License:

Possession of a valid California Motor Vehicle Operator's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles and practices of public administration.
• Principles and practices of organizational and project management.
• Strategic planning.
• Negotiation strategies and techniques, including but not limited to construction and real estate contracts and public/private project labor agreements.
• Evaluation methodologies, management and data analysis.
• Budgetary practices and techniques.
• Contract compliance, negotiation, and administration.
• Management principles and practices, including strategic work planning, employee supervision, and resource allocation.
• Building systems and management practices.
• Building safety and security practices.
• Applicable building codes, standards, and regulations.
• California public contract code.
• Effective public relations and governmental policies.
• Applicable federal, state, and local regulations.

Ability to:

• Demonstrate vision, leadership, and strong managerial skills.
• Analyze and evaluate administrative services.
• Plan, organize, and direct administrative services.
• Collaborate and problem solve sensitive issues.
• Communicate effectively orally and in writing.
• Make clear and effective presentations.
• Make sound recommendations and decisions.
• Establish and maintain effective working relationships in a highly political environment.
• Analyze and develop budgets.
• Negotiate.
• Remain flexible and adapt to change.

THE EXAMINATION WILL CONSIST OF the following steps:
1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process.
3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN

Deadline for Filing:	Wednesday July 5, 2017
Review of Applications for Minimum Qualifications:	July 7, 2017
Review of Supplemental Questionnaires for Best Qualified Screening:	July 10, 2017
Oral Examination:	Monday, July 24, 2017

*WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance (Employer Credit)
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home Insurance
• Commuter Benefits Program
• Group Legal
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Sam Gee, Personnel Services Manager
Human Resource Services, County of Alameda
510-267-9492

For more information about the department or the position please contact Gizelle Huynh at 510-208-9721 or Gizelle.huynh2@acgov.org

Alameda County is an Equal Opportunity Employer