Recruitment #16-6730-01
Date Opened | 10/12/2016 12:00:00 AM |
---|---|
Filing Deadline | 11/7/2016 5:00:00 PM |
Salary | $35.76 - $43.04/hour; $74,380.80 - $89,523.20/year |
Employment Type |
Permanent Full-Time Employment
|
HR Analyst | Ione Bell |
Department | Social Services Agency |
Work Location |
Hayward
Oakland |
YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY
THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Qualified applicants must be current county employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service by 11/7/2016. A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.
Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line.
THE AGENCY
The Alameda County Social Services Agency is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through five departments: Agency Administration and Finance, Adult, Aging and Medical Services, Children and Family Services, Workforce and Benefit Administration and Policy Office.
The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps). Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and 16,000 seniors will receive services through the Area Agency on Aging throughout the year. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly.
THE POSITION
Under direction, to supervise, review and evaluate the work of a group of Social Workers; to maintain acceptable standards of casework practices; to train staff and maintain work standards; and to perform related work as required.
IDEAL CANDIDATE
In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:
· Thorough knowledge of Social Work principles and casework techniques, which includes complete understanding of development and implementation of customer needs assessments, setting and meeting quality standards for services and evaluation of customer satisfaction.
· Thorough understanding of County and State regulations, as well as Social Services policies and procedures as they relates to providing exceptional service in the area of social casework.
· Experience in effectively handling major changes in work responsibilities and adjusting effectively to working within new work structures, processes, requirements, or cultures. Candidate must be open to change and adapt quickly to changes and new approaches within the work environment.
· Demonstrated expertise as a self-starter with strong leadership skills and a demonstrated willingness to lead take charge and offer opinions or direction.
· Exceptional communication skills, both written and oral, and a demonstrated ability to communicate effectively with diverse groups.
· Outstanding analytical skills, with a demonstrated ability to think logically and arrive at sound conclusions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
· Remarkable organizational skills, including the ability to prioritize tasks and accomplish multiple projects simultaneously; readily readjusts priorities to respond aptly to pressing and changing demands.
· Excellent ability to provide timely guidance and feedback to lead and develop staff with knowledge/skills needed for accomplishing work.
THE EXAMINATION WILL CONSIST OF the following steps :
1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.
We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE SELECTION PLAN:
Open recruitment |
Wednesday, October 12, 2016 |
Deadline for Filing: |
Monday, November 7, 2016 |
Review of Minimum Qualifications: |
Tuesday, November 15, 2016 |
Oral Interviews: |
Week of December 5, 2016 |
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Welfare Benefits
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.
Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.
Ione Bell, Human Resources Analyst
Human Resource Services, County of Alameda
510-272-6456