Medical Records Technician

THE HEALTH CARE SERVICES AGENCY

Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced licensed professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents. 

PUBLIC HEALTH DEPARTMENT (PHD)

Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care have been joined by contemporary concerns: bioterrorism, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness. And each calls for short and long-term solutions that lie well outside traditional public health boundaries.  For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department, www.acphd.org. 

CALIFORNIA CHILDREN’S SERVICES (CCS) MISSION
California Children’s Services of Alameda County promotes optimal health outcomes for children and youth with special health care needs through compassionate, comprehensive, and specialized collaboration with families and health care providers.  CCS provides medical case management and care coordination to low-income children under 21 years of age with chronic and disabling medical conditions. CCS can help arrange and pay for hospital stays and doctor visits, medical equipment, medication, and other services. CCS strives to ensure that children receive appropriate and comprehensive care.

THE POSITION

Under direction, to code and abstract diagnoses and procedures according to the latest adaptation of the International Classification of Diseases Coding (ICD-9 CM or ICD-10CM) classification system; to compile statistical indices and data sources used for medical audits and other statistical reports; and to perform related duties as required.   Positions in this para-professional classification are located within the Health Care Services Agency’s Public Health Department’s, California Children’s Services Program. Incumbents in this class receive supervision from a Medical Records Manager.  

THE IDEAL CANDIDATE

In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:

• Requesting medical reports and compiling medical records data for chart content and required documentation;
• Analyzing medical information to determine appropriate medical codes according to the latest adaptation of the International Classification of Diseases Coding System (ICD-10CM);
• Completing service authorization requests;
• Reviewing medical record reports for clarity and accuracy;
• Consulting with medical staff as needed;
• Contacting providers for service request clarification; and
• Compiling statistical indices and data sources used for medical audits and other statistical reports.

- Education:

Successful completion of coursework in medical terminology, human anatomy and physiology.

AND

- Experience Pattern I:

The equivalent of one-year recent, within the last five (5) years, full-time experience as a Public Health Nursing Assistant, or in an equivalent or higher level class, that included work with medical terminology and knowledge of medical record content in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts).

OR

- Experience Pattern II:

The equivalent of one-year recent, within the last five (5) years, full-time medical clerical experience that required using and interpreting a wide variety of medical terminology in ICD-9CM or ICD-10CM coding, in a physician’s office, hospital, medical clinic or a medical billing setting.

 

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Current adaptation of the International Classification of Diseases coding system used for coding and classifying diseases, diagnoses and medical procedures (i.e., ICD-9CM or ICD-10CM).
• Components and format of medical records.
• Medical terminology
• Basic human anatomy and physiology.
• Statistical techniques used for compiling, displaying and analyzing data.
• Current HIPPA regulations regarding privacy, security and confidentiality as it pertains to Protected Health Information (PHI).
• Microsoft Word, Outlook, Excel and data entry programs.

Ability to:

• Read and comprehend the technical elements of a medical record.
• Analyze and code medical records at a 95% accuracy level.
• Recognize and follow up inconsistencies in medical records.
• Prepare clear and concise narrative, statistical, and graphic reports.
• Communicate clearly and professionally with staff, families and providers.
• Communicate clearly and effectively in English both verbally and in writing.
• Provide and promote excellence in customer service for both internal and external customers.
• Work on a computer database system; learn to load software and back up data.
• Set work priorities and work independently; exercise considerable independent judgment.
• Lift, move and/or carry up to ten (10) lbs., as well as working sitting or standing for extended periods of time.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Long Term Care Insurance
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

 

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

 

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox.  If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

 

Monique Hill, Human Resources Analyst III

Human Resource Services, County of Alameda

(510) 208-4841; E-Mail Monique.hill@acgov.org

www.acgov.org/hrs

 

 

 

Alameda County is an Equal Opportunity Employer