Introduction
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.
Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line.
Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Postmarks are not accepted. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.
DESCRIPTION
HEALTH CARE SERVICES AGENCY
Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents.
PUBLIC HEALTH DEPARTMENT
Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care have been joined by contemporary concerns: bioterrorism, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for short and long-term solutions that lie well outside traditional public health boundaries. For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org
CALIFORNIA CHILDREN’S SERVICES (CCS) MISSION
California Children’s Services of Alameda County promotes optimal health outcomes for children and youth with special health care needs through compassionate, comprehensive, and specialized collaboration with families and health care providers.
CCS provides medical case management and care coordination to low-income children under 21 years of age with chronic and disabling medical conditions. CCS can help arrange and pay for hospital stays and doctor visits, medical equipment, medication, and other services. CCS strives to ensure that children receive appropriate and comprehensive care.
THE POSITION
The Medical Records Manager is a first-line manager responsible for analyzing, coding, and compiling medical records on patients receiving services through the Health Care Services Agency’s California Children’s Services (CCS) program; assisting the medical staff in selecting cases for quality assurance/improvement; supervising assigned technical and clerical staff. Additionally, the Medical Records Manager acts as the County CCS system administrator for the electronic state case management system.
THE IDEAL CANDIDATE
In addition to meeting the minimum qualifications stated below, the ideal candidate will possess the following critical attributes:
- Exceptional written and verbal communication skills, and the ability to communicate effectively with diverse audiences and in a variety of contexts.
- Substantial experience utilizing and understanding an electronic medical records database.
- Strong background providing supervision, support, and performance management to medical records staff.
- Strong leader who aligns the organization’s vision and values by inspiring, advising, and facilitating goal accomplishment, with the ability to train and develop staff.
- Essential knowledge of medical terminology, coding, and analysis.
- The ability to work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, and backgrounds.
- Keen attention to detail; watchful over job processes, tasks, and work products to ensure accuracy.
- Knowledgeable of rules and regulations surrounding HIPAA, release of information, and patient confidentiality.
MINIMUM QUALIFICATIONS
Either I
Experience:
The equivalent of three years of full-time experience in coding, analysis or other related medical records technical functions in the Alameda County classified service, two years of which must have been at the supervisory level. Successful completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may substitute for one year of supervisory level experience.
Or II
Experience:
The equivalent of three years of full-time experience in coding, analysis or other related medical records technical functions in a hospital or medical facility or health program, two years of which must have been at the supervisory level.
And
Education:
Successful completion, within the last five years, of coursework in medical terminology, human anatomy, physiology and ICD9 or ICD10 coding.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
The most suitably qualified candidates will possess the following competencies:
Knowledge of:
• Applicable standards and regulations pertaining to the development and maintenance of patient medical records.
• Medical records coding systems, medical terminology, anatomy, physiology and disease processes.
• Medical records management and storage operations, medical staff policies and procedural issues.
• Principles and practices of supervision, training practices and techniques.
• Computer technology and its applications in medical records.
• Current HIPAA regulations regarding privacy, security and confidentiality as it pertains to Protected Health Information (PHI).
• Microsoft Word, Outlook, Excel and data entry programs.
Ability to:
• Extract, analyze, and create statistical data reports.
• Prepare abstracts and summaries of medical records.
• Perform medical records analysis.
• Recognize and follow-up on inconsistencies in medical records.
• Ensure that confidentiality and release of medical information comply with HIPPA guidelines and legal requirements.
• Plan and organize work activities.
• Make decisions and use good judgment in delegating authority and setting performance standards.
• Analyze data and draw logical conclusions.
• Problem solve.
• Understand medical information systems.
• Provide leadership and exercise management control.
• Be flexible to provide input and problem solving as needed to staff, departments and medical staff.
• Maintain awareness of all legislative changes, including pending changes affecting areas of medical record coding.
• Demonstrate interpersonal sensitivity to tactfully and cooperatively maintain effective working relationships with other medical center divisions and with federal, state and other agencies/departments.
• Communicate effectively orally and in writing with linguistic and cultural proficiency, prepare clear and concise reports and correspondence.
• Follow prescribed procedures and organizational policies.
• Incorporate ethical standards of practice into all interaction with individuals, organizations and communities.
EXAMINATION COMPONENTS
The examination will consist of the following steps: A review of candidates' applications and supplemental questionnaires to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process which is an oral examination weighted as 100% of the candidate’s final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
Selection Plan
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE SELECTION PLAN
Deadline for Filing: *5:00pm, Tuesday, January 10, 2017
Review of Minimum Qualifications: TBD
Panel Interviews: TBD
*Revised 1/3/2017
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs
BENEFITS
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Welfare Benefits
- Medical – HMO & PPO Insurance
- Dental – PPO & DHMO Insurance
- Vision
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage)
- County Allowance (Employer Credit)
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Accident, Critical Illness & Hospital Indemnity
- Long Term Care Insurance
- Employee Assistance Program
For your Financial Future
- Short-term Disability Insurance
- Long-Term Disability Insurance
- Retirement Plan – (Defined Benefit Pension Plan)
- Deferred Compensation Plan
For your Work/Life Balance
- 11 paid holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Group Auto/Home Insurance
- Commuter Benefits Program
- Group Legal
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks, cell phone, etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
Conclusion
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.
Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.
Lindsay Christopher, Human Resources Analyst
Human Resource Services, County of Alameda
510-272-6393 | Lindsay.christopher@acgov.org
Alameda County is an Equal Opportunity Employer
