Saturday, September 23, 2017

Supervising Program Specialist (STD Option)

Recruitment #16-0308-01

Introduction

PERSONS WITH STD AND/OR HIV PROGRAMMATIC EXPERIENCE ARE ENCOURAGED TO APPLY. 

THIS IS A NEW ASSEMBLED EXAMINATION.
The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Postmarks are not accepted.  Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

DESCRIPTION

HEALTH CARE SERVICES AGENCY
Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents.

PUBLIC HEALTH DEPARTMENT
Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care have been joined by contemporary concerns: bioterrorism, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for short and long-term solutions that lie well outside traditional public health boundaries.  For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on www.acgov.org

THE POSITION
Supervising Program Specialists plan, supervise, review and evaluate the work of a group of Program Specialists; coordinate and provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs where such services are provided by community based organizations (CBO's), other contract service providers and/or County staff in a wide variety of service areas; act as County liaisons with service providers and ensure that program regulations and procedures are followed. Successful performance of the work requires both a high level of technical programmatic knowledge in addition to well-developed supervisory skills.

THE VACANCIES
There are currently three immediate vacancies; one in the STD Control and Prevention Unit and one each in the HIV Care and HIV Prevention Units (these units formerly comprised the Office of AIDS Administration).

*SPECIAL REQUIREMENT
In addition to meeting the minimum qualifications below, this position requires one year of experience in a sexually transmitted disease (STD) program.

*HIV/AIDS programmatic experience counts as qualifying experience toward fulfilling the STD programmatic experience requirement.

HIV CARE AND HIV PREVENTION UNITS
The HIV Care and HIV Prevention Units together coordinate the delivery of HIV care and prevention services in Alameda County. Core programs include administration of local, state and federal funds for HIV services, procurement of services from community based organizations and clinics, and contract monitoring. Additional programs include educational outreach, HIV linkage to care, quality assurance for HIV services, and policy development. The HIV Care and HIV Prevention Units partner with community members, community-based organizations, and other stakeholders to achieve local HIV public health goals. As components of the HIV STD Section, the Units also work closely with the STD Control and Prevention Unit, the HIV Epidemiology and Surveillance Unit, and other County programs.

STD CONTROL AND PREVENTION UNIT
The STD Control and Prevention Unit works to increase individual, community, and health care provider awareness of the prevalence and impact of sexually transmitted diseases (STDs) in the County. The Unit strives to reduce the STD burden among Alameda County residents at greatest risk by providing case surveillance and follow-up, prevention education and community awareness services, and technical assistance training for providers. The Unit works closely with other programs within the HIV STD Section, and across Alameda County.

THE IDEAL CANDIDATE
In addition to meeting the minimum qualifications, the ideal candidate will possess a high level of technical programmatic knowledge and experience with HIV or STD care and service delivery, community planning bodies, community-based organizations, and government-funded programs, including management of government grants. Additionally, the ideal candidate will be comfortable working with people from a wide range of races/ethnicities, socioeconomic backgrounds, gender and sexual identities, and life experiences.

Critical attributes to the success of the Supervising Program Specialist (STD Option) position include:

  • Exceptional communication skills, both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts.
  • Demonstrated ability to influence others when appropriate; uses persuasion to gain the support and cooperation of stakeholders, superiors, colleagues, subordinates, and other parties to achieve a desired course of action consistent with the organization’s strategic goals and objectives.
  • Strong ability to identify and understand complex problems and concepts, apply logical thinking and quantitative methods to gathering and analyzing information, make decisions and exercise good judgment based on available data, design solutions to problems, and formulate and articulate action plans.
  • Consistently maintains effectiveness even when experiencing changes in work responsibilities, priorities and deadlines and takes prompt action to accomplish objectives; champions policy/practice changes instituted by upper management as well as a willingness to identify issues and address them proactively and collaboratively.
  • Exceptional organizational skills, including the ability to independently prioritize tasks and not only work on multiple projects simultaneously, but also be able to provide status updates on projects at a moment’s notice.
  • Strong leadership skills in successful team-building which includes developing direction and structure for subordinates to facilitate accomplishment of identified goals.

MINIMUM QUALIFICATIONS

Education:

The equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, social science or a field related to the program area to which assigned.

(Additional experience in providing direct services to clients or in program planning and evaluation may be substituted for the education on a year-for-year basis.)

AND
Experience:

The equivalent to two years of full-time professional level work with independently planning and evaluating client service delivery programs at a level equivalent to or higher than Program Specialist or Program/Financial Specialist in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Principles and practices of employee supervision.
• Principles, practices, funding sources and administrative requirements in the program area to which assigned.
• Principles and practices of program planning and evaluation.
• Principles and practices of direct client service delivery.
• Practices and techniques of programmatic analysis and report preparation.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Basic budgetary and financial record keeping techniques.

Ability to:

• Plan, supervise, review and evaluate the work of others.
• Train others in work procedures.
• Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned.
• Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions.
• Interpret, explain and apply complex regulations, policies and procedures.
• Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials.
• Represent the department and the County in meetings with others and make effective presentations to diverse groups.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate records and files.
• Exercise sound independent judgment within established policies and guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.

Licenses:

Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned.

EXAMINATION COMPONENTS

The examination will consist of the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.  

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

TENTATIVE SELECTION PLAN 

Deadline for Filing:                                                                         5:00pm, Tuesday, April 25, 2017
Review of Minimum Qualifications:                                                                    Friday, May 5, 2017
Review of SQ for Best Qualified:                                                             Wednesday, May 17, 2017
*Panel Interviews:                                                                                         Thursday, July 6, 2017

*Updated 6/16/2017

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs  

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

  • Medical – HMO & PPO Insurance
  • Dental – PPO & DHMO Insurance  
  • Vision
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage) 
  • County Allowance (Employer Credit)
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Accident, Critical Illness & Hospital Indemnity
  • Employee Assistance Program

For your Financial Future

  • Short-term Disability Insurance
  • Long-Term Disability Insurance
  • Retirement Plan – (Defined Benefit Pension Plan)
  • Deferred Compensation Plan

For your Work/Life Balance

  • 11 paid holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Group Auto/Home Insurance
  • Commuter Benefits Program
  • Group Legal
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Lindsay Christopher, Human Resources Analyst
Human Resource Services, County of Alameda
510-272-6393
Lindsay.christopher@acgov.org

Alameda County is an Equal Opportunity Employer