Human Resource Services
Alameda Skyline

Deputy Director, GSA (Building Maintenance Department)

Recruitment #16-0194-02

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line.

DESCRIPTION




THE AGENCY AND DEPARTMENT

The Alameda County General Services Agency (GSA) provides a host of centralized services including building maintenance, procurement and contract administration, capital project management, real property and portfolio management, sustainability services, energy management, environmental and hazardous materials management, transportation services, and other countywide support services. The Building and Maintenance Department (BMD) provides maintenance and janitorial services to County-owned and leased facilities including offices, courts, detention facilities, veterans’ buildings, clinic buildings, parking structures, and storage and training facilities.

Routine services include plant mechanical services; maintenance and repair of heating, ventilating, and air conditioning systems; servicing and repair of building hardware; wall, ceiling and floor finishes; roofing, carpeting, painting, and carpentry services; and janitorial and grounds maintenance services. BMD has a budget of $75 million and consists of 250 employees, including three Facilities Managers, Energy Program Manager, and Janitorial Services Manager. BMD’s diverse and multi-discipline workforce includes janitorial, crafts and trades staff as well as engineers in order to maintain the diverse portfolio of facilities. GSA takes pride in maintaining the various, diverse, and historical facilities throughout Alameda County in excellent condition. Alameda County’s oldest facilities date back to the 1930s and have been well maintained. Approximately 70% of the facilities are owned by Alameda County, with the remainder being leased. An ongoing goal for GSA is to continue.



THE POSITION
Under administrative direction of the Chief Deputy of Operations, the Deputy Director plans, organizes, coordinates, and directs the services and operations of the Building and Maintenance Department (BMD) of the General Services Agency. The Deputy Director, BMD is responsible for maintaining all County buildings, real property management, real estate services, and electronic security and audio visual systems. Key responsibilities include:      

  • Provide leadership and administrative policy direction to the Building and Maintenance Department; 
  • Analyze operations to determine cost effectiveness, maintain standards, and improve operations; 
  • Develop and evaluate policies, procedures, initiatives, goals, and objectives for the assigned service area; 
  • Conduct facilities strategic and operational planning; 
  • Ensure compliance with local, state, and federal codes, regulations, and standards; 
  • Prepare and administer the Department’s budget;
  • Oversee the preparation of Board letters, reports, and presentations; and
  • Make presentations and represent the Department before the Board and community groups.

THE IDEAL CANDIDATE
Alameda County General Services Agency is seeking a strong, innovative, and strategic leader to provide cost-effective and timely management of maintenance and janitorial services. The incumbent must be comfortable working in a highly political environment and is expected to have strong political acumen and sensitivity. Additionally, the ideal candidate should embody the following characteristics, experience, and qualifications:

  • Creativity and innovation, with the courage to take careful and calculated risks when necessary 
  • Collaborative leader who inspires trust, empowers others, and fosters a teamwork environment 
  • An active and engaging leadership style, where the Deputy Director frequently interacts with the staff in their workplaces rather the leading from the office
  • Able to effectively lead change management 
  • Ethical and trustworthy 
  • Strong project management skills, including a track record of keeping projects on schedule and within budget 
  • Strong analytical and problem-solving skills
  • Interact effectively with all levels of the organization and work with a diverse population 
  • Communicate clearly and concisely with credibility and confidence, both written and oral 
  • Able to identify and resolve complex and sensitive issues with diplomacy and tact 
  • Able to promote diversity and inclusion in a multicultural environment 
  • Experience working in a unionized environment

Click here to view the complete recruitment brochure.

MINIMUM QUALIFICATIONS

Either I:
 
The equivalent of five (5) years of full-time experience in the class of Facilities Manager or Medical Facilities Development Program Manager.

Or II
Education:

Possession of a bachelor’s degree from an accredited college or university in public administration, business administration, accounting, finance, marketing, economics, or in a related field.

And

Experience:
The equivalent of eight (8) years full-time professional-level supervisory and administrative experience, including directing building management operations or real estate functions of a department, budget preparation, and program management.

Substitution:

Completion of the Alameda County Management Academy “Management and Supervision Certificate Program” may be substituted for six (6) months of the required experience in either pattern I or II above.

Possession of a master’s degree from an accredited college or university may be substituted for two (2) years of the required experience in pattern II above.

License:

Possession of a valid California Motor Vehicle Operator's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge, skills and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Principles of organizational management
• Human Resources management
• Project management
• Strategic planning
• Principles of effective supervision
• Fiscal and budgetary policies
• Effective public relations and governmental policies
• Basic engineering disciplines (electrical, mechanical, HVAC, chemical, civil, industrial)
• Buildings systems and management
• Building safety and security practices
• Applicable building codes and standards
• California public contract code
• Applicable governmental regulatory requirements
• Communication technology
• Procurement principles and practices
• Energy management principles and practices
• Environmental issues, risk assessment, mitigation techniques
• Facility design and construction
• Contract development

Ability to:
• Communicate effectively orally and in writing
• Make sound decisions
• Analyze and solve problems
• Plan and organize
• Analyze budgets
• Manage and control
• Lead
• Demonstrate interpersonal sensitivity
• Be flexible
• Adapt to stress
• Negotiate
• Provide customer service
• Be results oriented

EXAMINATION COMPONENTS

The examination will consist of the following steps:

  1. A review of candidates' applications to verify possession of minimum requirements.
  2. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; review of candidates’ work experience and background to select the best qualified applicants to continue in the process which may involve an interview with Ralph Anderson and Associates*.
  3. Those candidates scoring highest on the screening for best qualified will move on to the next step in the examination process, an oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

*Ralph Andersen & Associates is soliciting qualified candidates on behalf of Alameda County and this recruitment is being conducted pursuant to the Alameda County Civil Service Commission rules. Interested candidates should apply by March 3, 2017. Electronic submittals are strongly preferred to Ralph Andersen & Associates at apply@ralphandersen.com and should include a compelling cover letter, comprehensive resume, and three years of salary history. Upon submission of application to Ralph Andersen & Associates, candidates will be instructed to immediately complete an online application with Alameda County to complete the process.


Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components.

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN

Deadline for Filing:

Friday, March 3, 2017

Review of Applications for Minimum Qualifications:

March 10, 2017

Review for Best Qualified:

March 14, 2017

Oral Examination:

March 24, 2017

*WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

  • Medical – HMO & PPO Insurance
  • Dental – PPO & DHMO Insurance  
  • Vision
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage) 
  • County Allowance (Employer Credit)
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Accident, Critical Illness & Hospital Indemnity
  • Long Term Care Insurance
  • Employee Assistance Program

For your Financial Future

  • Short-term Disability Insurance
  • Long-Term Disability Insurance
  • Retirement Plan – (Defined Benefit Pension Plan)
  • Deferred Compensation Plan

For your Work/Life Balance

  • 11 paid holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Group Auto/Home Insurance
  • Commuter Benefits Program
  • Group Legal
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Sam Gee, Personnel Services Manager
Human Resource Services, County of Alameda
510-267-9492

Alameda County is an Equal Opportunity Employer