Recruitment #13-0423-01
Date Opened | 11/13/2013 5:00:00 PM |
---|---|
Filing Deadline | 12/9/2013 5:00:00 PM |
Salary | $36.76 - $49.22/hour; $76,460.80 - $102,377.60/year |
Employment Type |
Permanent Full-Time Employment
|
HR Analyst | Michi Yoshii |
Department | Social Services Agency |
Work Location |
Hayward
|
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.
Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line.
Supplemental Questionnaire: A properly completed supplemental questionnaire must be submitted with each application. Applications and supplemental questionnaires must be submitted online by 5:00 p.m. on the Last Day for Filing. Failure to submit the supplemental questionnaire will result in disqualification.
While the Social Services Agency currently has an immediate vacancy for this position, the eligible list established from this recruitment may be used to fill future vacancies which may arise in other County departments.
ABOUT THE SOCIAL SERVICES AGENCY
Mission
To promote the economic social well-being of individuals, families, neighborhoods and communities.
The Alameda County Social Services Agency is comprised of 2,200 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community.
The Agency assists approximately 11.3 percent of Alameda County's residents. Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh. Every month more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance. Every month health insurance is made available to more than 78,000 people through the Medi-Cal program. Every month more than 11,000 frail, elderly and disabled individuals receive in home care, adult protection and support managing their affairs, and throughout the year 16,000 seniors will receive services through the Area Agency on Aging. 3,700 children are in foster care. More than 1,600 reports of child abuse or neglect are filed with SSA each month. Emergency shelter is made available to 415 people nightly.
To read more about the department, please visit their website at: http://www.alamedasocialservices.org/
THE POSITION
Under direction, incumbents in the class of Information Systems Coordinator are information technology specialists that serve as a liaison between agency/departmental business or client operations and other information technology specialists in the evaluation, planning, organization, design, modification, and implementation of information systems, for the purpose of ensuring that those systems meet the functional needs of the department; that operational program requirements are accounted for in system design; and that procedures for system use are understood and followed by departmental staff. Incumbents may perform other related duties as required.
DISTINGUISHING FEATURES
Positions in this classification are allocated to County operating departments, where incumbents interact with individuals in departmental information technology classes, representatives of the Information Technology Department, information technology vendors and service providers. The liaison function for which Information Systems Coordinators are responsible is performed to facilitate communication between system end-users, whose activities are directly involved in substantive departmental operations, and information technology specialists, whose activities involve the design, configuration and maintenance of various automated information systems used in the conduct of departmental operations. Information Systems Coordinators have a general knowledge of departmental operations and a thorough knowledge of information system capabilities, thereby enabling incumbents in the class to interact with both groups, explain the needs and requirements of each to the other and participate in the development of systems that function effectively in the conduct of departmental operations. This being the case, the class of Information Systems Coordinator is distinguished from other classes, as follows:
The class is distinguished from information systems classes in that incumbents in the latter have primary responsibility for the technical aspects of system design, construction, modification and maintenance, whereas Information Systems Coordinator incumbents are primarily responsible for the conceptual and operational aspects of adapting various information systems to departmental needs, communicating those needs to and working with other information systems professionals. For this reason Information Systems Coordinator incumbents must possess a broad and detailed knowledge of their department's business policies, programs, and practices. While information systems class incumbents must apply knowledge of systems analysis and the mechanics of hardware and software management that is more extensive than that required of incumbents in the Information Systems Coordinator class on a day to day basis, the Information Systems Coordinator must possess a sound knowledge of the same.
Please review the full job description for additional details regarding this position: Full Job Description
THE IDEAL CANDIDATE
The ideal candidate for this position will also possess knowledge of departmental (social services or health care) programs, operations and services, and related information technology and systems. Ideal candidates will also exemplify the following critical attributes for success:
The examination will consist of the following steps:
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE SELECTION PLAN:
Deadline for Filing: Review of Minimum Qualifications: Screening for Best Qualified: Oral Interview Exam: Departmental Interview:
*Type of Exam: New Open Assembled Exam
|
5:00 pm, Monday, December 9, 2013 Monday, December 16, 2013 Wednesday, December 18, 2013 Thursday, January 9 & Friday, January 10, 2014 To be determined |
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Welfare Benefits
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Represented management employees are entitled up to three additional days of management paid leave. Unrepresented management employees are entitled up to seven days of management paid
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.
Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.
Michi Yoshii, Human Resources Analyst I
Human Resource Services, Alameda County
(510) 272-6463 . michi.yoshii@acgov.org