Tuesday, January 23, 2018

Program Manager, Probation

Working Title: Director, Probation

Recruitment #12-6126-01


Alameda County Probation Department is searching for a dynamic Probation professional to fill the position of Program Manager, Probation (working title Director, Probation.)

The Program Manager,  works under the general direction of a Division Director, Probation.  Incumbents are responsible for managing, implementing, coordinating and evaluating the work of a major functional program comprised of multiple units within the Alameda County Probation Department.  They provide program planning, management, technical assistance, review and evaluation functions of system and programs, in support of direct client services where these services are provided by County/Department staff, community-based organizations (CBO’s), or independent contractors; coordinating, researching and evaluating outcome measurements of specialized grant funded programs; act as Department liaison with independent contractors or CBO service providers to ensure compliance with grant funded program regulations and grant or contract terms and conditions.

Incumbents in this class are the second level of supervision and are distinguished from the next lower level of Unit Supervisor by the increased span of control or the increased complexity or sensitivity of the major function supervised. Incumbents report directly to a Division Director and give direction to first line supervisors in developing goals, objectives and measurable outcomes for a major program. Program Managers resolve difficult administrative problems, coordinate assigned activities with other divisions, outside agencies and community groups. This class is distinguished from the next higher classification of Division Director, Probation, in that the latter class is responsible for the administration of a major division within the department.

Should you have any questions please feel free to contact:

Ione Bell, Human Resources Analyst II
1405 Lakeside Drive | Oakland, California 94612
Office 510-272-6456| ione.bell@acgov.org



Possession of a Bachelor’s degree from an accredited college or university. (Four additional years of related experience may be substituted for the degree requirement.)



The equivalent of two years’ full-time experience in the Alameda County Probation Department at the level of Unit Supervisor or in an equivalent or higher level Probation classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)


The equivalent of three years’ full-time experience in a Probation or Parole setting which includes supervision and the implementation of broad and complex programs comparable to that of Unit Supervisor with Alameda County Probation Department.


Possession of a valid California Motor Vehicle operator's license.

Special Requirements:

Applicants must be at least 21 years of age at the time of appointment.
Possession of an automobile may be required.
Good driving record according to DMV negligent operator guidelines and qualification for automotive insurance.
State law requires that persons appointed to positions in this classification be citizens of the United States or must have filed for citizenship one year prior to employment application deadline date and must meet all other minimum requirements for Peace Officer status (Section 1031 Government Code).
Any felony conviction is disqualifying.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

· Principles of public administration and personnel management.
· Principles and practices of governmental budgeting.
· Principles of employee supervision and training.
· Organization and functions of the various departments of the County of Alameda.
· Provisions of legislation pertinent to probation services, public relations and community resources.
· Principles and techniques of organizational and management analysis.
· Principles and practices of program evaluation.
· Automated system capabilities and applications.

Ability to:

• Make decisions.
• Analyze and problem solve.
• Plan and organize.
• Exercise management control.
• Communicate orally and in writing.
• Demonstrate interpersonal sensitivity.
• Effectively utilize self defense techniques
• Effectively utilize a firearm


The examination will consist of the following steps:

A review of candidate applications to verify possession of minimum requirements.  Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

A review of the supplemental questionnaire to determine the best qualified.

An oral interview which will be weighted as 100% of the candidates' final examination score.  The oral interview contain a written situational exercise.  (The written component will be a mandatory component that will be administered at an Alameda County test site.)

Candidates must attain a qualifying rating on each portion of this recruitment.


Selection Plan

Selection Process

Tentative Recruitment Schedule

1. Recruitment Closes - January 14, 2013

2. Minimum Qualifications and Supplemental Questionnaire Review will be completed by January 24, 2013.

3. Written Situational Exercise that will be rated as part of the oral interview will occur on February 7, 2013.

4. Oral Interview will occur on February 8, 2013.

Should you have any questions please feel free to contact:

Ione Bell, Human Resources Analyst II
1405 Lakeside Drive | Oakland, California 94612
Office 510-272-6456| ione.bell@acgov.org



Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county.  The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion.  Oakland, the County seat, is California's eighth largest city.  One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas.  As a major urban county, Alameda provides a full range of services to its citizens.  The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles.  The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities.



The County offers HMO and PPO medical plans.  The County has two contributions structures, 1) County contributes 100% of the lowest cost HMO; or 2) County contributes 90% of the HMO plans and 90% of the lowest cost HMO towards the PPO. The County contribution can be prorated based on the number of work hours up to 50% of the standard hours in a pay period.  Employees pay any additional premium costs if they chose an alternate HMO or PPO Plan. If an eligible employee waives all medical coverage through the County, a monthly stipend may be provided.


The County offers two Dental Plans: PPO and Dental Maintenance Option (DMO). The County contributes up to 100% of the family coverage for both plans as long as the employee works at least 50% of the standard hours in a pay period. The PPO option plan design is 100% Preventative, 80% Basic Care, 80% Major Care with a $45 per individual deductible and annual maximum up to $1,450 per. The DMO option has an orthodontic benefit for children as well as adults.


The County offers two Voluntary Vision Plans through Vision Service Plan (VSP) for eligible employees.  The two plans consist of a low option and a high option that offer annual eye exams and coverage for various frames and lenses.  The Voluntary Vision Plan is 100% employee paid and available to employees and their dependents.  In addition, an annual eye exam is covered for participants in the HMO Medical Plans with corresponding co-pay. 


The County pays for a Basic Life Insurance policy of $25,000.  Supplemental Life Insurance for an employee can be purchased in $10,000 increments up $1,000,000.  Supplemental Life Insurance can also be purchased for spouse/domestic partner and/or eligible dependent children.


An employee can purchase either a policy for themselves or a family policy in $25,000 increments up to $500,000.


The County provides up to $2900 of flex dollars annually, dependent upon the management employee's represented or unrepresented classification.  These flex dollars can be used to pay for medical, Supplemental Life and/or AD&D premiums.  The unused portion of these flex dollars are deposited into a Health Flexible Spending Account for the management employee, which can be used for unreimbursed medical expenses.


Employees may opt to salary contribute on a pre-tax basis up to $10,000 for eligible out of pocket medical, dental and vision expenses such as: prescription co-pays, office visit co-pays, prescription eye glasses or contact lenses.


For employees who have either children under age 13 or dependents (parent, sibling or in-law incapable of self-care) that are dependent upon the employee for care can contribute salary on a pre-tax basis up to $5,000 annually.  These pre-tax dollars can be used to pay for day care expenses provided by a licensed facility.



For the 2011 Plan Year, an employee can set aside up to $230 a month in pre-tax dollars to pay for qualified work-related parking and commuting to and from work transit fees.


Eleven paid holidays plus two or four floating holidays depending on the union bargaining unit.  Represented management employees are entitled up to three additional days of management paid leave. Unrepresented management employees are entitled up to seven days of management paid leave.


Vacation accrual ranges from two weeks to five weeks depending upon years of service and the union bargaining unit to which the position is assigned.  Sick leave accrues at the approximate rate of one-half day per bi-weekly pay period.  Exact rate is based on the union bargaining unit and is defined in the corresponding Memorandum of Understanding.


The County allows you to purchase one or two additional weeks of vacation through payroll deduction.  Exact benefit is based on the union bargaining unit and is defined in the corresponding Memorandum of Understanding.


The County has an EAP available for employees, spouses/domestic partners and eligible dependents.  This program provides services such as: counseling, financial consulting, child and elder care consulting and some legal counseling.


Two voluntary plans are offered: Short-term Disability and Long-term Disability can be purchased through a payroll deduction or with accrued vacation hours depending upon the union bargaining unit.


This voluntary benefit extends care for yourself and/or your spouse and/or your parents who experience a serious accident, chronic illness or frailties of old age.  Places where care can be provided are: in one's home, at a nursing home, at an assisted living facility or adult day care center.


The County retirement program is a Defined Benefit plan and is governed under the provisions of the 1937 Act.  The County's retirement is based on one's age upon entrance, compensation, years of service and specific percentage of employee/employer contributions with the County's portion vesting after five years of employment. (With regard to Project positions - Regularly appointed incumbents in full-time, non-project positions in the Alameda County classified service who are current members of the retirement system and who are appointed, without a break in service or status to a project position can elect to remain in the retirement system.  Individuals hired into a project position and subsequently appointed to full-time, non-project positions become members of the retirement system at the time of the regular appointment.  Computations and determinations of eligibility for retirement shall be based on the date of the regular appointment, with entitlements being prospective from that date.)


The County offers a Deferred Compensation program where an eligible employee can voluntarily contribute on a pre-tax and/or after-tax basis, a minimum of $20 per pay period up to the total annual contribution limit.


Those claiming additional preference points as a VETERAN must submit a copy of the DD214 form on the day of the oral examination. Those claiming additional preference points as a DISABLED VETERAN must submit a copy of the DD214 form and a letter from the Department of Veteran Affairs confirming eligibility for additional points on the day of the oral examination.

The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disability Act (ADA) of 1990, and Alameda County Resolution No. R-83-773.  To request reasonable accommodation, you must notify the Human Resource Representative listed on this bulletin as soon as possible and before the last day to file, in order to make the necessary arrangements during each step of the examination process.                                                               (510) 272-3703 (TDD)

All government employees are disaster service workers as defined by California Government Code Section 3100.  In addition to everyday duties, employees have the added responsibility of helping throughout any disaster.

All county employees who drive on county business are required to enroll in the California Department of Motor Vehicles Employer Pull Notice Program in an effort to promote driver safety.  Employees’ driver record reports will be released to the County Safety Officer in Risk Management to ensure that employees have valid driver’s licenses and are eligible to drive on county business.

An applicant's previous employment may be investigated.  Results of this investigation may be cause for disqualification.  Also, all convictions will be reviewed and may result in a request for additional information or termination of employment.  A conviction record will not necessarily disqualify an applicant from employment.  Each case will be given individual consideration, based on job-relatedness.

All prospective county employees must pass a medical examination before beginning employment.  For positions which require a commercial driver's license and the performance of functions defined as "safety sensitive," Federal law and County policy requires that the examination include a drug screening process.  Offers of employment are conditional upon successful completion of this examination.

Alameda County is an Equal Opportunity/Affirmative Action employer.  Women, ethnic and racial minorities and persons with disabilities are encouraged to apply.  Applicants will be considered without regard to their race, color, religion, sex national origin, age, disability, sexual orientation, or any other non-job-related factor.


All notices related to County recruitments for which you have applied will be delivered via email.  To insure you are able to receive these notices, please add @acgov.org and alamedacountyhr@acgov.org  as accepted addresses to any email blocking or spam filtering program you may use.
All email notices that are sent to you are also maintained in your personal County of Alameda online application account.  You can view your notices by clicking on the “My applications” button on the Current Job Openings page.  You are also strongly advised to regularly log into your County of Alameda online application account to review the notices that have been sent to you.
Applicants are responsible for setting their email access to allow for receipt of the County’s notices and for accessing and reading notices sent to their online application account as a condition of participation in the application process.

All notices are generated through an automated email notification system.  Replies to the email box alamedacountyhr@acgov.org are routed to an unmonitored mailbox.  If you have questions please go to our website www.acgov.org/hrs.  You may also contact the Human Resources Analyst listed on the recruitment bulletin.

 Ione Bell, Human Resources Analyst II
1405 Lakeside Drive | Oakland, California 94612
Office 510-272-6456| ione.bell@acgov.org