Human Resource Services Department

Thank you for your interest in the position of Human Resources Division Manager - Personnel Services Division (Promotional).  Your completed response to this supplemental questionnaire will be evaluated to determine your qualifications and must be completed properly in order to be given full consideration for the next phase in the selection process.  Responses should be thorough and specific, yet concise and succinct.  A lack of adequate detail in the supplemental questions and in your application may result in failure or disqualification for this recruitment.  Clarity of expression, grammar, spelling and the ability to follow instructions will be considered in the evaluation process.  A resume will not be accepted as a substitute for a thoroughly completed employment history and supplemental responses. It is advisable that the answers to the supplemental questions are reflective of the information listed on your application.

This is a promotional examination.  I certify that I am currently an Alameda County Employee and will have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court) by the final filing date of March 5, 2018. 

Please note that a regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

Please describe your work experience managing and overseeing the activities and staff of a centralized human resources discipline with countywide responsibilities in one of the following areas: benefits; recruitment, classification, and compensation; administrative services; training; or civil service.  

In your response, be sure to include that experience which has prepared you to manage the activities of a centralized human resources division providing recruitment, examination, classification, and compensation services countywide.  Which of these functional service area do you think requires the most attention and why?

Describe your customer service philosophy.  What innovative idea or change have you initiated and implemented sucessfully using this philosophy that improved or enhanced countywide recruitment, examination, classification, and/or compensation services? 

Describe your management style and a time you relied on this style to successfully collaborate with a team of diverse stakeholders to address changing market, industry, and/or workforce needs.  How did your style bring value to the team dynamics and conversly, how did it challenge the team dynamics? 

Share a strategic decision you have made or a problem you have solved  which contributed to the advancement of a long-range goal or vision of a centralized human resource services division.

The supplemental questions above were designed to elicit your experience as it relates to the current recruitment in order to identify the best qualified candidates for the position.  Only the most suitably and best qualified candidates will be invited to participate in the oral interviews.  By selecting yes below, you certify your understanding that all applicants who meet the minimum qualifications are not guaranteed to move forward in the process.  

Do you understand the above statement?