Human Resource Services Department

Applicants for this position are required to submit responses to the following supplemental questions.  Your completed responses to the supplemental questionnaire will be evaluated to determine your qualifications and must be completed properly in order to be given full consideration for the next phase in the selection process. Additionally, your responses will also be evaluated and used in the selection process in order to identify the best qualified applicants. 

Responses should be thorough and specific.  A lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position.  Clarity of expression, content, experience, grammar, spelling and the ability to follow instructions will be considered in the evaluation process.  A resume will not be accepted as a substitute for properly completed responses.

Information provided in your responses to the supplemental questionnaire regarding your employment experiences must also be detailed in the Work Experience section of the application for this recruitment.  Please be sure to list all employers and required information, on your application, especially if you are referencing those employers in your responses to the supplemental questions.

The supplemental questions were designed to elicit your experience as it relates to the current recruitment in order to identify the best qualified candidates for this position.  Only the best and most suitably qualified candidates will be invited to participate in the oral interviews. 

By selecting yes below, you certify your understanding that all applicants who meet minimum qualifications are not guaranteed to move forward in the process.  Do you understand the above statement?

Please select one area of technical expertise (for which you will be tested later in the recruitment process):

Describe your work experience and what qualifies you for the Infrastructure Services Engineer (ISE) position.  What types of systems and technologies have you managed?

This position requires the ability to communicate technical concepts in a clear manner to management and non-technical parties.  Describe a time when you broke down a technical concept to management or a non-technical person in an effective way that helped them resolve an issue or make a decision.

Customer Service is an important aspect of this position.  What are the key components of providing quality customer service?  Please provide an example from your work experience of a challenging customer service event and what actions you took to create a positive outcome.

Technology is constantly changing at a rapid pace.  Tell us how you stay informed of technological trends and describe an example of how you incorporated what you learned into a production environment.

This is a senior level position that requires leading technically complex projects.  Please provide an example that demonstrates how you have used your project management skills.