Library Associate

Recruitment #1203-000872-001

Introduction

The County of Yolo is currently recruiting to fill two regular full-time Library Associate positions for the Yolo County Library.  One position will be assigned to the Circulation/Public Service desk at the Arthur F. Turner Library in West Sacramento, and the second position will be assigned to the Technical Services division at the administrative branch in Woodland.

In order to be considered, interested applicants must submit an online County of Yolo Employment Application, verification of education (transcripts and/or a copy of diploma are acceptable), resume and a completed supplemental questionnaire. 

Verification of education may be submitted to the Yolo County Human Resources Department in any one or more of the following ways:

  • As an attachment to the online application
  • By e-mail to hrjobs@yolocounty.org
  • By fax to (530)666-8049
  • By hand-delivery to 625 Court Street, Room 101, Woodland, CA  95695.  Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
All required documents must be received by the Human Resources Department by the final filing deadline of Friday, March 23 at 5pm. Postmarks will not be accepted.

Definition

Under general supervision, the incumbent provides reference and readers advisory services; responds to customer requests and questions; oversees Circulation Desk functions; maintains staff schedules; serves as lead worker and performs other related duties as required.

Distinguishing Characteristics

This classification may act as a lead person in charge of the building, branch, or unit in the absence of the Branch Supervisor or Librarian.  Incumbents must have the ability to work independently when required and may serve as lead worker and perform the more responsible paraprofessional library work which requires specific knowledge of library functions and services, and the ability to apply basic library tools, methods, and procedures.

Essential Functions

The following duties are typical of those performed by the incumbents in these classifications; however, other duties may also be required.

Circulation/Public Service:

  • Provides reference and readers advisory service to customers under the direction of the Librarian; helps customers make effective use of the library; provides high level customer service to a diverse community in-person, over the phone, and through email and internet;
  • Develops and maintains desk schedules; ensures adequate coverage;
  • Oversees all aspects of the circulation function, including registration of borrowers and posting and monitoring overdue charges;
  • Responds to customer complaints as appropriate and refers difficult problems to supervising librarian;
  • Serves as lead worker for the Library Assistants and Pages; schedules; trains; may monitor workflow; and models expected behaviors;
  • Creates a positive, supportive work environment;
  • Develops and maintains effective relationships with customers, the Friends of the Library, and the community;
  • Assists customers with public access computers; troubleshoots computer and library equipment problems;
  • Prepares time sheets and financial records; 
  • Explains library policies and procedures to customers and staff;
  • Oversees branch deliveries;
  • Maintains the collection of local documents and other special materials;
  • Provides input into collection development;
  • Ensures that the building is opened and closed on time; sets building alarms;
  • Receives, receipts, and deposits monies paid for fines and fees and lost or damaged materials;
  • Recommends changes in library policy and procedures;
  • Maintains inventory of branch supplies;
  • Performs outreach and represents the library in the community; 
  • May take a lead role at a branch, department, or unit to cover vacations, sick leave, or a vacancy;
  • Expands knowledge of field by keeping abreast of library developments by attending workshops and educational programs and reading periodicals and specialized literature;
  • Works on improving customer service skills by attending relevant meetings and/or workshops;
  • Recruits, trains, and provides orientation for library volunteers;
  • Conducts library programs; may also plan, develop and evaluate the programs;
  • Other related duties as assigned.

Technical Services:

  • Provides a high level of customer service to a diverse community in-person, over the phone, and through email and internet;
  • Responsible for the acquisitions function including ordering, setting up, scheduling and merging carts, receiving materials, processing electronic invoices, and manual creation of invoices;
  • Liaison to vendors to ensure accurate order records and invoices including electronic media;
  • Liaison to library staff concerning questions on orders;
  • Oversees the processing function including label production and ordering of supplies;
  • Familiar with materials processing standards;
  • Trains and oversees processing staff;
  • Creates a positive, supportive work environment;
  • Works with Cataloging Librarian to train support staff and coordinate their work;
  • Performs basic trouble shooting for library computers;
  • Participates in updating and maintaining the library database;
  • Responsible for the maintenance of computers and office equipment;
  • Runs automation reports and notices;
  • Assists Business Manager with tracking and reqporting acquisitions;
  • Creates statistical reports for internal and external customers as assigned;
  • Maintains necessary records for section, including procedural manual and statistics;
  • Expands knowledge of field by keeping abreast of library developments by attending workshops and educational programs and reading periodicals and specialized literature;
  • Works on improving customer service skills by attending relevant meetings and/or workshops;
  • Other related duties as assigned. 

Employment Standards

For the Library Associate, any combination of related education and/or experience totaling at least five (5) years with at least one (1) year of experience in a mid-size or large public or private library equivalent to a Library Assistant II in the County of Yolo is qualifying.  Typical ways to qualify are as follows:

Education: Bachelor’s Degree from an accredited college or university preferably in a library-related major/program; AND
Experience: One (1) year of library experience in a mid-size or large public or private library.
OR
Education:  Sixty (60) semester units or ninety (90) quarter units from an accredited college or university preferably in library-related courses; AND
Experience:  Three (3) years experience in a mid-size or large public or private library.

License

Some positions in this classification may require incumbents to possess and maintain a valid California driver’s license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.

Knowledge & Ability

Knowledge of: a wide range of library functions and services; basic supervisory techniques; library computer applications; standard reference materials; Dewey decimal classification system, Library of Congress subject headings, and Library filing rules; correct English usage and spelling; principles of good public relations; principles, practices and philosophy of public library work, especially circulation and reference; a wide range of books and authors; principles of descriptive cataloging; a wide range of library tools, methods and procedures.

Ability to:  serve as lead to subordinate employees; demonstrate a positive attitude; communicate effectively and tactfully with a wide variety of people of all ages; communicate and collaborate effectively with diverse audiences; demonstrated ability to work successfully with diverse populations and demonstrated commitment to promoting and enhancing diversity and inclusion; deal effectively and appropriately with the public, peers, supervisors, and those supervised; analyze situations and take appropriate action; use or quickly learn to operate online circulation systems, online catalog, databases and other computer applications; set priorities; analyze and respond to community needs and requests; teach library skills; represent the library to the community; exercise judgment; speak and write effectively; assess and prioritze multiple tasks, projects, and demands; organize work assignments; develop and conduct special programs; work flexible and changing schedule including evenings and weekends.

Environmental & Functional Factors

Incumbents in this class are expected to work inside buildings; to work either alone or closely with others; be able to drive a car; to lift and carry objects weighing up to twenty-five pounds; to move about; to be able to reach above shoulders; to have use of fingers and both hands; perform work while bending, reaching, stooping and squatting; have use of both arms; be able to communicate verbally with co-workers and clients; be able to see things up close or far away.

Medical Class

This class requires that the person stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, frequent lifting of objects up to twenty-five pounds and occasional lifting of objects up to fifty pounds may be required.

Benefits

**THIS BARGAINING UNIT IS SUBJECT TO 88 HOURS OF FURLOUGH TIME OFF WITHOUT PAY DURING FY2011/12**

Retirement

  • CalPERS Retirement - 2.5% @ 55 (Misc.):  Yolo County pays a portion of the member contribution (approximately 3% of salary for miscellaneous). Employees pay approximately 5% of salary toward retirement.
  • All Yolo County employees participate in Social Security and Medicare.

Health Benefits

  • Yolo County offers 6 health plans (3 HMO’s and 3 PPO’s). Yolo County pays the following monthly portion of the premium: for Employee Only, $507.06; for Employee and 1, $1,014.12; for Employee and 2 or more, $1,318.36.  The County contribution is pro-rated for part-time employees.
  • General Unit employees who do not enroll in health insurance are eligible to receive $300 monthly (less applicable payroll taxes) upon proof of adequate health insurance coverage.
  • All employees are required to enroll in our Delta Dental Plan. The current monthly premium is $88.00 with the County paying 90%. Family members may be added at no additional cost.
  • All employees are required to enroll in our plan with Medical Eye Services of California. The current monthly premium is $9.92 with the County paying 90%. Family members may be added at no additional cost.
  • The County provides a $25,000 life insurance policy.
  • Employees participate in the State of California disability program. SDI benefits may be supplemented with accrued leave balances.
  • Employees have a confidential counseling program available for up to 6 free visits each fiscal year.

Leave Benefits

  • Employees earn 8 hours of sick leave per month.
  • New employees earn the equivalent of 80 hours of vacation time off per year and are eligible to use vacation after 13 pay periods of employment. The accrual rate increases to 120 hours after 3 years of employment.
  • Employees with a balance over 240 hours may request to purchase up to 40 hours each fiscal year.
  • Employees earn 32 hours of floating holiday time off each fiscal year.
  • Employees receive 10.5 paid holidays each year.

Selection Plan

                                                                                                                        3/26-3/29  Screen for MQ                                                                                     4/2-4/3 Written Examination
Week of 4/9/2012 Screen for BQ
04/16/2012 Establish List
Week of 4/23/12 Department Selection Interviews
Week of 4/30/12 Finalist Interviews
Week of 4/30/12 Check References
05/04/2012 Tentative Job Offer
TBD Drug/Alcohol/Fingerprint Screen
05/21/2012 Estimated start date

Additional Required Materials

In order to be considered, interested applicants must submit an online County of Yolo Employment Application, verification of education (transcripts and/or a copy of diploma are acceptable), resume and a completed supplemental questionnaire. 

Verification of education may be submitted to the Yolo County Human Resources Department in any one or more of the following ways:

  • As an attachment to the online application
  • By e-mail to hrjobs@yolocounty.org
  • By fax to (530)666-8049
  • By hand-delivery to 625 Court Street, Room 101, Woodland, CA  95695.  Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
All required documents must be received by the Human Resources Department by the final filing deadline of Friday, March 23 at 5pm. Postmarks will not be accepted.

Contact Information

For questions about the position or about employment with the County, please contact Jenny Brown by e-mail at jenny.brown@yolocounty.org or by phone at (530) 666-8328.

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