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Public Safety Dispatcher (Entry)
Recruitment #16-462020-01
| Approximate Salary | $49,237.55 - $59,848.56/year |
|---|---|
| Opening Date | 2/9/2016 4:30:00 PM |
| Final Filing Date | 2/26/2016 5:00:00 PM |
| Contact Information | Joy Cadiz (707) 784-3405 |
| Type of Recruitment | Open Competitive |
Introduction
To Protect and Serve the Community!
The Sheriff’s office is dedicated to the safety and well-being of all persons within Solano County. Through comprehensive community, intergovernmental and employee partnerships, we will provide effective law enforcement; safe, humane, secure jails, and security for the Courts. We are committed to provide professional community oriented service incorporating problem solving strategies to ensure the quality of life set forth in our constitution.
The values of the Sheriff’s Office are to bring:
Integrity – An honest application of ethical standards in all situations.
Trust – A confidence that expectations will be met.
Respect – To be considerate of everyone’s individuality and attributes. To value their contribution.
Teamwork – Working together to achieve a common goal.
Communication – To create and maintain an effective environment supporting an open exchange
of ideas and information.
To learn more about the Sheriff's Office please visit:
http://www.solanocounty.com/depts/sheriff/default.asp
The Position
Solano County invites you to apply for a challenging, fast paced, rewarding career as a Public Safety Dispatcher (Entry). In this position you learn to receive, evaluate and relay requests for law enforcement, emergency and other services to the appropriate personnel. This position is characterized by the responsibility to learn to dispatch law enforcement and emergency service personnel and to call for mutual aid assistance. Incumbents learn to operate equipment contained in a public safety dispatch console, which includes multi-line telephones, TTY (teletype), TDD (telephone for deaf and disabled), pagers, radios and computer-aided dispatch equipment; techniques of acquiring essential information from emergency calls and prioritizing requests for assistance; law enforcement terminology and public safety dispatch procedures.
The eligible list established from this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur or the need arises.
POSTION REQUIREMENTS
Experience: No experience required.
Education: Possession of a high school diploma or equivalent.
Certificates: A net keyboard typing speed of 40 WPM is required. For more information on this required certificate please see the "Document Submittal Requirements" section below.
To review the complete class specification (job description), please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15988
BENEFITS
Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2016 calendar year is $1,455.62 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. Employees enrolled in Employee plus Two or More coverage receive a $50/month supplemental County contribution into the cafeteria plan. 
Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.
Solano County participates in CalPERS retirement and contributes to Social Security.
Vacation is accrued at approximately 10 days per year for the first 3 years.
Sick leave accrues at approximately 12 days per year.
The County observes 12 fixed, paid holidays per year.
Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years.
To review the complete benefits package for this position, please visit the following link: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16512
Selection Process
Based on the information provided in the application documents and answers to the supplemental questions, the best qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a written and/or practical exam, an oral board exam, or any combination listed. Information contained herein does not constitute either an expressed or implied contract.
A minimum score of 70% is required to continue in the selection process.
All potential new hires and employees considered for promotion to management, confidential or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.
RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.
How to Apply
Please visit the County of Solano website, http://jobsatsolanocounty.com to apply. All additional application materials as requested in the job announcement (e.g. DD-214, ADA Accommodation, copies of diploma and/or transcripts, license, certificates) must be submitted with a document cover sheet, available on the County's employment website: http://www.jobaps.com/Solano/sup/doccover.pdf or at the Human Resources’ office.
Previously submitted application materials (i.e. copies of diploma, DD214, and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.
Questions can be directed to the Human Resources Department at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.
Document Submittal Requirements
Candidates who receive notification of passing the written exam, must submit a typing certificate verifying skill level at 40WPM or higher. Applicants are encouraged to submit their typing certificate at time of application. Failure to submit the required typing certificate by 5pm PST, March 30, 2016 will result in immediate disqualification from further consideration in the recruitment process.
Certificate Requirements: The certificate must contain a minimum corrected NET speed of 40 words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It may not be more than 12 months old at the time of application, must be from an accredited school or a qualified agency, and must contain the examiner's signature. Certificate obtained through the internet (online) will not be accepted.
Certificate Testing: The County is offering a typing test at no charge on March 29th from 9am-11am for the Public Safety Dispatcher recruitment only. Interested applicants should email recruitment@solanocounty.com to sign up for a slot by March 25th. This is the only date available and space is limited. If applicants are unable to attend the County certificate testing applicants must still submit a copy of a valid typing certificate by March 30, 2016. Please see our Frequently Asked Questions for how to obtain a typing certificate.
How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, or by fax to (707) 784-3424 or by email to recruitment@solanocounty.com. When submitting documents in-person, by mail or by fax, include the recruitment title (Public Safety Dispatcher - Entry) and the recruitment number (16-462020-01). When submitting documents via email, include the recruitment title and number in the subject field.
Supplemental Questionnaire
This Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and whether they will continue in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.
Although your answers to the supplemental questions will assist in evaluating your application, the answers to the supplemental questions do not replace your work experience in your application. Please note your responses to these questions should be reflected in your application's work experience.
Some positions may require bilingual Spanish skills. Applicants who indicate bilingual skills on their application may be required to demonstrate proficiency in speaking, reading and writing Spanish. Are you proficient in speaking, reading and writing Spanish?
Yes No
Supplemental Information
- Candidates for positions in this class will be required to pass a background investigation, psychological examination and medical examination in accordance with applicable law, regulation and/or policy.
- Incumbents shall satisfactorily complete the POST-certified Public Safety Dispatchers Basic Course within 12 months after the date of appointment.
- Incumbents shall serve a probation period of twelve months.
- Incumbents must be willing to work odd and irregular hours, including nights, weekends and holidays, rotating shifts, scheduled and emergency overtime and be available on call as required.
- Incumbents must be willing to sit for long periods of time, and to work in a closed, confining and stressful environment.
- Positions allocated to this class may require bilingual skills.
Selection Plan
02/26/2016 Deadline to submit application and any required documentation
03/16/2016 & 03/17/2016 Tentative dates for Information Session and Written Examination
03/29/2016 County offered Typing Test - see "Document Submittal Requirements"
03/30/2016 Deadline to submit Typing Certificate
Veterans Preference Points
To be eligible, applicants must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A copy of the DD214, showing discharge type, must be received in the Human Resources Department by the final filing date. Applicants who have a service connected disability must submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.
Veteran applicants for initial County employment with an honorable or general discharge under honorable conditions shall have five (5) points added to their combined score. Disabled veterans (rated at not less than 30% disability) shall have ten (10) points added to their combined score. Veteran preference points will only be added to passing scores in competitive open examinations.
Americans With Disabilities Act
It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.
APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://webstartadmin/civica/filebank/blobdload.asp?BlobID=6664.
This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request.
Solano County
Click here to take a video tour of Solano County.
Located 45 miles northeast of San Francisco and 45 miles southwest of Sacramento, Solano County is home to rolling hills, waterfronts and fertile farmland.
Solano offers a blend of agriculture, corporate business, cultural venues, festivals and events, and provides residents with many recreation and entertainment choices. The County is also home to Travis Air Force Base.
With its strategic location, affordable housing, natural resources, responsible land use planning, and attractive quality of life, Solano County is a great place to live, learn, work and play.
County Population (January 2015): 429,522
The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.
SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER