Eligibility Benefits Specialist I - Bilingual Vietnamese Required

Recruitment #16-441030-B2

Introduction

"Providing Public Assistance and Employment Services to Solano County"

The Employment and Eligibility Services Division within the Health and Social Services Department assists citizens to become more independent and productive through programs designed to reduce dependency on welfare and promote personal responsibility. Also, it provides eligibility determination and benefit issuance for customers who apply for various public assistance benefits.

To learn more about the Health and Social Services Department, and the services we provide, please visit our website:

http://www.solanocounty.com/depts/hss/default.asp

The Position

Under close supervision, the Eligibility Benefits Specialist I receives training and on-the-job experience to learn to apply regulations and procedures to determine eligibility for multiple public assistance programs in accordance with established procedures, and performs related duties as required.

This is the entry level of this classification series.  Incumbents attend training sessions and work under close supervision to learn regulations, work procedures, forms and public assistance program requirements.

After the initial orientation and training period, employees are placed in a unit where on-the-job training experience is gained to attain and demonstrate the level of competency in assigned duties necessary for promotion to the full working level of Eligibility Benefits Specialist II.  

The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County.

POSITION REQUIREMENTS

Graduation from High School or General Education Diploma (GED) or a high school proficiency certificate.

AND      

1. One (1) year of full-time experience in public contact work which has included interviewing the public and/or clients and explaining rules and regulations.  (Typical experience may be gained by processing claims for financial assistance, loans, unemployment insurance, veterans benefits, health benefits, or other benefits where knowledge of a variety of rules and regulations are required.)                        

OR  

2. Two (2) years of full-time clerical experience, which included substantial public contact for the purposes of gathering, explaining or clarifying information.  

OR  

3. Completion of 60 semester or 90 quarter units from an accredited college or university preferably in general education, business, finance, social science, or closely related field may be substituted for the required experience.

SPECIAL REQUIREMENTS

Drivers License: Possession of a valid California Class C Drivers License may be required at the time of appointment.  Loss of the Class C Drivers License is a cause for discipline.  Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis.  

Language Proficiency: This recruitment requires proficiency in speaking, reading and writing Vietnamese.  

Assignment Requirements: Some positions in these classes may require work in an out-station location or in a setting with other professionals integrated as a team.

To view the job description for this position, please visit:  http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15736

BENEFITS

Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2016 calendar year is $1,455.62 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. Employees enrolled in Employee plus Two or More coverage receive a $50/month supplemental County contribution into the cafeteria plan.

Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.    

Solano County participates in CalPERS retirement and contributes to Social Security.    

Vacation is accrued at approximately 10 days per year for the first 3 years.

Sick leave accrues at approximately 12 days per year.  

The County observes 12 fixed, paid holidays per year.    

Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years.

To review complete benefits information, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16512 

Selection Process

7/20/2016 - Deadline to submit application and any required documents

8/1/2016- Tentative week for written exams

Based on the information provided in the application documents and answers to the supplemental questions, the best qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a written and/or practical exam, an oral board exam, or any combination listed. Information contained herein does not constitute either an expressed or implied contract.  

A minimum score of 70% is required to continue in the selection process.

All potential new hires and employees considered for promotion to management, confidential or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.       

RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.    

How to Apply

Please visit the County of Solano website, http://jobsatsolanocounty.com to apply. All additional application materials as requested in the job announcement (e.g. degree/transcripts, licenses, certificates, DD-214, if applicable, ADA Accommodation Request) must be submitted with a document cover sheet, available on the County's employment website: http://www.jobaps.com/Solano/sup/doccover.pdf or at the Human Resources’ office, and are due by the final filing date.

Previously submitted application materials (e.g. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

Any further questions can be directed to the Human Resources Department at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield 94533. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.

Document Submittal Requirements

Education documents may be required for this position. All candidates applying under option #3 must submit a copy of their college diploma or transcripts (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the courses and units completed) by the final filing date.  Candidates who fail to submit their diploma or transcripts by the final filing date will be disqualified from the recruitment. 

PLEASE NOTE THE FOLLOWING:  Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service.  The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained.

How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA  94533, or by fax to (707) 784-3424 or by email to recruitment@solanocounty.com.  When submitting documents in-person, by mail or by fax, include the recruitment title (Eligibility Benefits Specialist I - Bilingual Vietnamese) and the recruitment number (16-441030-B1).  If submitting documents via email, include the recruitment title and number in the subject field. 

Supplemental Questionnaire

The Supplemental Questionnaire will be used to determine applicants' qualifications for this position and assess an applicant's ability to advance in the recruitment process; therefore, applicants are encourages to answer all questions thoroughly and completely.  Omitted information will not be considered or assumed.  Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.

1

This recruitment requires Vietnamese skills.  Applicants will be required to demonstrate proficiency in speaking, reading and writing in Vietnamese. Are you proficient in speaking, reading and writing Vietnamese?    

 
Yes  No 

Supplemental Information

  • Travel:  Independent travel may be required.
  • Child Abuse Reporting: Selectees for employment must as a condition of employment sign a statement agreeing to comply with Section 11166 of the California Penal Code relating to child abuse reporting.

Veterans Preference Points

To be eligible, applicants must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A copy of the DD214, showing discharge type (generally Copy 4), must be received in the Human Resources Department by the final filing date. Applicants who have a service connected disability must submit  a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. 

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran preference points will only be added to passing scores in competitive open examinations.

Americans With Disabilities Act

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://webstartadmin/civica/filebank/blobdload.asp?BlobID=6664. 

This form must be received in the Human Resources Department by the final filing date of the recruitment.  Applicants will be contacted to discuss the specifics of the request.

Solano County

Click here to take a video tour of Solano County

The County of Solano offers a blend of agriculture, corporate business, cultural venues, festivals and events, and provides residents with many recreation and entertainment choices. The County is also home to Travis Air Force Base.

Solano County is centrally located and serves as a gateway to all that Northern California has to offer. The Napa Valley is less than 20 miles away, two world-class public universities (UC Berkeley and UC Davis) are 20 miles away, and both San Francisco and Sacramento are less than 40 minutes away. Day trips can also be made to South Lake Tahoe and Monterey.

With its strategic location, affordable housing, natural resources, responsible land use planning, and attractive quality of life, Solano County is a great place to live, learn, work and play.

County Population (January 2015): 429,522

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.  

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER