Public Safety Dispatcher (Entry)

The Sheriff’s office is dedicated to the safety and well-being of all persons within Solano County.  Through comprehensive community, intergovernmental and employee partnerships, we will provide effective law enforcement; safe, humane, secure jails, and security for the Courts.  We are committed to provide professional community oriented service incorporating problem solving strategies to ensure the quality of life set forth in our constitution.   

The values of the Sheriff’s Office are to bring:

n Integrity – An honest application of ethical standards in all situations.
n Trust – A confidence that expectations will be met.
n Respect – To be considerate of everyone’s individuality and attributes.  To
value their contribution.
n Teamwork – Working together to achieve a common goal.
n Communication – To create and maintain an effective environment supporting an open exchange of ideas and information.

To learn more about the Sheriff's Office please visit:
http://www.solanocounty.com/depts/sheriff/default.asp 

Solano County invites you to apply for a challenging, fast paced, rewarding career as a Public Safety Dispatcher (Entry).  In this position you learn to receive, evaluate and relay requests for law enforcement, emergency and other services to the appropriate personnel.  This position is characterized by the responsibility to learn to dispatch law enforcement and emergency service personnel and to call for mutual aid assistance.  Incumbents learn to operate equipment contained in a public safety dispatch console, which includes multi-line telephones, TTY (teletype), TDD (telephone for deaf and disabled), pagers, radios and computer-aided dispatch equipment; techniques of acquiring essential information from emergency calls and  prioritizing requests for assistance; law enforcement terminology and public safety dispatch procedures.

The current recruitment is to fill full-time regular positions; however, the eligible list established from this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur or the need arises.

POSTION REQUIREMENTS

Experience: No experience required.

Education: Possession of a high school diploma or equivalent. 

Certificates: A net keyboard typing speed of 40 WPM is required. For more information on this required certificate please see the "Document Submittal Requirements" section below.

To view the full job description please visit:
http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15988

• Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2015 calendar year is $1,393.18 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage.
  
• Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.
  
• Solano County participates in CalPERS retirement and contributes to Social Security.  
  
• Vacation is accrued at approximately 10 days per year for the first 3 years. Sick leave accrues at approximately 12 days per year.
  
• The County observes 12 fixed, paid holidays per year.  
  
• Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, and 30 years. 

To review the complete benefits package for this position, please visit the following link: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16512

4/22/15 - 8:30am-10:30am County Typing Test, please see "Document Submittal Requirements" below for more information about testing for the required certificate.

4/27/15 - Deadline to submit application and required typing certificate.

5/13 - 5/19/15 - Tentative dates for Mandatory Information Session and Written Exam.

Based on the information provided in the application documents, the qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a written and/or practical exam, an oral interview, or any combination listed. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

This position requires submittal of a valid typing certificate. All candidates must submit a copy of their typing certificate by the final filing deadline. Failure to submit the required certificates will result in immediate disqualification from further consideration in the recruitment process.

Certificate Requirements

A typing certificate must show a net typing speed of 40 WPM. It may not be more than 12 months old at the time of application, must be from an accredited school or a qualified agency, and must contain the examiner’s signature. Certificates obtained through the internet (online) will not be accepted.

Certificate Testing 

The County is offering a typing test at no cost on April 22, 2015 from 8:30am-10:30am for the Public Safety Dispatcher (Entry) recruitment only. This is the only date available and space is limited.

Interested applicants who have completed and submitted the online application should email recruitment@solanocounty.com to sign up for a slot by 5pm, Monday, April 20, 2015.

If applicants are unable to attend the County testing, applicants must still submit a copy of a valid certificate by the final filing deadline. Please see our Frequently Asked Questions for how to obtain a typing certificate.

In addition to uploading attachments when applying online or participating in the County's typing test, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, or by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. When submitting documents in-person, by mail or by fax, include the recruitment title (Public Safety Dispatcher - Entry) and the recruitment number (15-462020-02). If emailing, please include the recruitment name and number in the subject field.

Located 45 miles northeast of San Francisco and 45 miles southwest of Sacramento, Solano County is home to rolling hills, waterfronts and fertile farmland.

Solano offers a blend of agriculture, corporate business, cultural venues, festivals and events, and provides residents with many recreation and entertainment choices. The County is also home to Travis Air Force Base.

With its strategic location, affordable housing, natural resources, responsible land use planning, and attractive quality of life, Solano County is a great place to live, learn, work and play.

County Population (January 2012): 413,786

The provisions of this bulletin do not constitute an expressed or implied contract.  Any provision contained in this bulletin may be modified or revoked without notice.

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER