Child Support Program Manager

Ready to advance your career as a Child Support Program Manager?

California's child support program works with parents and guardians to ensure children and families receive court-ordered financial and medical support. Child support services are available to the general public through a network of 51 county and regional child support agencies. Solano County Department of Child Support Services serves approximately 17,000 families. Some of the services provided include: locating a parent; establishing paternity; establishing, modifying and enforcing court order for child support; and establishing, modifying and enforcing an order for health coverage. 

The mission of the Department of Child Support Services is to promote the well-being of children and the self-sufficiency of families by assisting both parents to meet the financial and medical needs of their children through the delivery of quality child support establishment, collection and distribution services.  

To learn more about the Department of Child Support Services please visit our website:
http://www.solanocounty.com/depts/dcss

The Child Support Program Manager is responsible for directing and overseeing the day-to-day program activities within the Department of Child Support Services. The incumbent manages and coordinates child support programs and activities through subordinate supervisors and supervises multiple staff including supervisory, professional, technical, and clerical child support staff. The Child Support Program Manager assists with the development, implementation and evaluation of policies and procedures and serves as a member of the department's management/supervisory team.

The Department of Child Support Services is recruiting for a regular full-time position.  The eligible list established from this recruitment will be used to fill part-time and full-time regular, limited-term or extra-help positions as vacancies occur in the Department of Child Support Services. 

POSITION REQUIREMENTS

Education: Graduation from an accredited four-year college or university with a bachelor's degree in sociology, public administration, business administration, criminal justice, psychology, or a closely related field; AND

Experience: Four (4) years of increasingly responsible experience performing child support case management work that included at least two (2) years in a supervisory capacity with responsiblity for program planning/evaluation and client/customer service. Experience in budget administration is desireable. Additional experience performing child support case management may substitute for the above-required education on a year-for-year basis to a maximum of two (2) years.

To view the job description for this position, please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16053  

n Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2015 calendar year is $1,393.18 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage.

n Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.  

n Solano County participates in CalPERS retirement and contributes to Social Security.  

n Vacation is accrued at approximately 20 days per year. Sick leave accrues at approximately 12 days per year. 

n Effective July 1 of each year, employees are granted 80 hours of Administrative Leave.

n The County observes 12 fixed, paid holidays per year. 

n Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, and 30 years.  

The bargaining agreement for this position expires on September 26, 2015.  The Union is currently in bargaining with the County for wage, hours, benefits and other working conditions for employment.

To view the benefits for this position please visit:
http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16484

10/23/15 – Deadline to submit application and required documents.

TBD - Oral Board interviews.

Based on the information provided in the application documents, the qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a written and/or practical exam, an oral interview, or any combination listed. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. All additional application materials as requested in the job announcement (DD-214, ADA Accomodation Request)) must be submitted with the Document Cover Sheet, available on the employment website or at the Department of Human Resources’ office,  and are due by the final filing date.    

Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.  

Questions can be directed to the Department of Human Resources at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield 94533.  The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA

All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the date and degree conferred). Candidates who fail to submit their diploma or transcripts by the final filing date will be disqualified from the recruitment.

PLEASE NOTE THE FOLLOWING:  Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service.  The result must be submitted to the Human Resources Department no later than the document deadlines above.  Please contact the local college or university to learn where this service can be obtained.

How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents in-person, by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, by fax to (707) 784-3424, or by email at recruitment@solanocounty.com.  When submitting documents in-person, by mail or by fax, include the recruitment title (Child Support Program Manager) and the recruitment number (15-117330-01). If emailing, please include the recruitment title and number in the subject field.

Possession of a valid Class C or higher California driver's license is required.

Candidates for a position in this class will be required to pass a background investigation in accordance with applicable law, regulation and/or policy.

Independent travel may be required.

On occasion, incumbents may be required to work outside of normal business hours.

Incumbents may be required to work in an environment where there is risk of exposure to communicable disease.

To be eligible, applicants must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A copy of the DD214, showing discharge type, must be received in the Human Resources Department by the final filing date. Applicants who have a service connected disability must submit  a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. 

Veteran applicants for initial County employment with an honorable or general discharge under honorable conditions shall have five (5) points added to their combined score. Disabled veterans (rated at not less than 30% disability) shall have ten (10) points added to their combined score. Veteran preference points will only be added to passing scores in competitive open examinations.

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need special testing arrangements, must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://webstartadmin/civica/filebank/blobdload.asp?BlobID=6664. This form must be received in the Human Resources Department by the final filing date of the recruitment.  Applicants will be contacted to discuss the specifics of the request.

Click here to take a video tour of Solano County 

Located 45 miles northeast of San Francisco and 45 miles southwest of Sacramento, Solano County is home to rolling hills, waterfronts and fertile farmland.

Solano offers a blend of agriculture, corporate business, cultural venues, festivals and events, and provides residents with many recreation and entertainment choices. The County is also home to Travis Air Force Base.

With its strategic location, affordable housing, natural resources, responsible land use planning, and attractive quality of life, Solano County is a great place to live, learn, work and play.

County Population (January 2012): 413,786

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.  

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER