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Public Safety Dispatcher

Recruitment #14-463030-01

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Introduction

To Protect and Serve the Community!

The Sheriff’s office is dedicated to the safety and well-being of all persons within Solano County.  Through comprehensive community, intergovernmental and employee partnerships, we will provide effective law enforcement; safe, humane, secure jails, and security for the Courts.  We are committed to provide professional community oriented service incorporating problem solving strategies to ensure the quality of life set forth in our constitution.  

 

The values of the Sheriff’s Office are to bring:
    
    Integrity – An honest application of ethical standards in all situations.
    Trust – A confidence that expectations will be met.
    Respect – To be considerate of everyone’s individuality and attributes.  To value their contribution.
    Teamwork – Working together to achieve a common goal.
    Communication – To create and maintain an effective environment supporting an open exchange
    of ideas and information.

To learn more about the Sheriff's Office please visit: http://www.solanocounty.com/depts/sheriff/default.asp 

The Position

Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel.  In 2012 Solano County Dispatchers received 112,000 calls. Public Safety Dispatchers receive caller information, relay information to appropriate unit or agency, and provide assistance to callers as needed. Additionally, Public Safety Dispatchers log call information into computer; monitor activity of all public safety units to determine status of incident and location of units.

 

EDUCATION & EXPERIENCE REQUIREMENTS

 

Experience: One year of emergency service dispatching which included responsibility for dispatching for law enforcement or fire services.

 

Education: High school diploma or equivalent.

To view the full job description please visit: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=15985

BENEFITS

Solano County offers a comprehensive benefit package to full and part-time employee which includes a cafeteria-style medical package with health benefits, offered through CalPERS. Medical insurance is effective the first of the month following date of hire.  The County contribution for family coverage for the 2014 calendar year is $1,448.30 per month. If the medical plan costs are less than $1,448.30 per month, employees will receive the difference as taxable earnings to a maximum of $334.58. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.  

Solano County participates in CalPERS retirement and contributes to Social Security.  

Vacation is accrued at approximately 10 days per year for the first 78 full-time pay periods (approximately three years). Sick leave accrues at approximately 12 days per year. Additionally, the County observes 12 fixed, paid holidays per year.  

Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, and 30 years.

To review the complete benefits package for this position, please visit the following link: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16512

Selection Process

8/05/14 9:00am-11:30am County Typing Test, please see "Document Submittal Requirements" below for more information about testing for the required certificate.

8/06/14 Deadline to submit application and required documents.

Based on the information provided in the application documents, the qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a written and/or practical exam, an oral interview, or any combination listed. Information contained herein does not constitute either an expressed or implied contract.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

How to Apply

Please visit the County of Solano website, www.jobsatsolanocounty.com, to apply. Additional application materials as requested in the job announcement: typing certificate, DD-214, ADA Request For Accommodation, must be submitted with a document cover sheet, available on the County's employment website: http://www.jobaps.com/Solano/sup/doccover.pdf or at the of Human Resources’ office, and are due by the final filing date. Previously submitted application materials for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.  

Questions can be directed to the Human Resources Department at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA

Document Submittal Requirements

This position requires submittal of a valid typing certificate by the final filing deadline. All candidates must submit a copy of their typing certificate by the final filing date with a document cover sheet, available on the employment website or at the Department of Human Resources’ office.  Failure to submit the required certificate(s) will result in immediate disqualification from further consideration in the recruitment process.

Certificate Requirements: The certificate must contain a minimum corrected NET speed of 40 words per minute.  It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors.  It may not be more than 12 months old at the time of application, must be from an accredited school or a qualified agency, and must contain the examiner's signature.  Certificate obtained through the internet (online) will not be accepted.

 

Certificate Testing: The County is offering a Typing Test at no charge on Tuesday, August 5, 2014 from 9:00am-11:30am for the Public Safety Dispatcher recruitment only.  Interested applicants must contact the Department of Human Resources to sign up at (707) 784-3405. This is the only date available. If applicants are unable to attend the County certificate testing applicants must still submit a copy of a valid typing certificate by the final filing deadline.   

 

In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA  94533, or by fax to (707) 784-3424, or by email to recruitment@solanocounty.com.  When submitting documents in-person, by mail or by fax, include the recruitment title (Public Safety Dispatcher) and the recruitment number (14-463030-01).  If emailing please include the recruitment title and recruitment number in the subject line.

Veterans Preference Points

To be eligible, applicants must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A copy of the DD214, showing discharge type, must be received in the Human Resources Department by the final filing date.

 

Veteran applicants for initial County employment with an honorable or general discharge under honorable conditions shall have five (5) points added to their combined score. Disabled veterans (rated at not less than 30% disability) shall have ten (10) points added to their combined score. Veteran preference points will only be added to passing scores in competitive open examinations.

Americans With Disabilities Act

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES:  Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need special testing arrangements, must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/inc/blobfetch.aspx?BlobID=18134. This form must be received in the Human Resources Department by the final filing date of the recruitment.  Applicants will be contacted to discuss the specifics of the request.

Solano County

Located 45 miles northeast of San Francisco and 45 miles southwest of Sacramento, Solano County is home to rolling hills, waterfronts and fertile farmland.

Solano offers a blend of agriculture, corporate business, cultural venues, festivals and events, and provides residents with many recreation and entertainment choices. The County is also home to Travis Air Force Base.

With its strategic location, affordable housing, natural resources, responsible land use planning, and attractive quality of life, Solano County is a great place to live, learn, work and play.

 

County Population (January 2012): 413,786

 

 

 

 

 

The provisions of this bulletin do not constitute an expressed or implied contract.  Any provision contained in this bulletin may be modified or revoked without notice.

 

 

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER