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Shelter Supervisor II

Human Services Agency - Mary Graham Children's Shelter

Recruitment #0715-RS1082-01

Introduction

The San Joaquin County Human Services Agency - Mary Graham Children's Shelter is filling one position of Shelter Supervisor II. 

The Shelter Supervisor II position is a second level supervisor who performs responsible supervisory and administrative support work overseeing, coordinating, and directing the daily operations of programs and supervises professional and other staff in the performance of assigned duties.  The position works under the general direction of management and exercises a great deal of independent judgment in the performance of assigned tasks within established guidelines and legal constraints. 

This examination is being given to fill one vacancy and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

TYPICAL DUTIES

  • Supervises, coordinates, and oversees, through subordinate supervisory personnel, the daily operations, programs, and activities of a children’s shelter and satellite program; selects, trains, assigns, directs and evaluates employees; completes performance reviews; coaches employees to improve performance and meet service goals; counsels employees concerning work standards, performance and behavior problems as necessary; issues verbal and written warnings and reprimands and makes recommendations for corrective action including suspensions and dismissals when appropriate; prepares written materials to support staffing recommendations and actions taken.
  • Oversees and ensures the provision of activities, programs, and services to meet residents’ physical and emotional needs; monitors and consults with professional staff concerning appropriate activities and interventions; assists as a back-up counselor as needed.
  • Plans, develops, submits, and implements recommended budget for assigned accounts; monitors expenditures and prepares estimated actual expenditures on accounts.
  • Prepares and reviews a variety of staff reports and paperwork; determines appropriate course of action and makes recommendations to resolve issues and concerns; updates, prepares, and maintains a variety of forms, schedules, lists, reports, logs, files, records, staff schedules, and minutes.
  • Receives and responds to telephone calls for assistance and information; resolves or routes complaints as appropriate.
  • Monitors activity rooms for appropriate behavior; assists staff in counseling youth residents; schedules and/or arranges transportation for residents; maintains routine medical and first aid supplies. 
  • Oversees facilities operations and arranges for adequate staffing in the absence of administrators; arranges shelter tours; and meets with community groups to discuss activities. 
  • Attends and participates in a variety of meetings and training programs; schedules and conducts staff meetings; serves on committees as assigned; makes oral presentations and agency orientations; prepares and reviews minutes of meetings.
  • MINIMUM QUALIFICATIONS

    EITHER I

    Experience:  Two years as a Shelter Supervisor I in San Joaquin County.

     

    Note:  For individuals employed in the San Joaquin County class of Group Counselor III-DCH at the time of adoption of this class specification (October 11, 2000), shall meet the above experience requirement. 

     

    OR II

    Education:  Graduation from an accredited four-year college or university.

    Experience:  Five (5) years performing children’s social services work in a shelter, group home or similar setting; or social casework experience for children and families; including two (2) years of experience in a supervisory position.

      

    AND

    License:  Possession of a valid California driver’s license.

     

    Special Requirement:  Must pass fingerprinting as required by state law.

     

    Certificates:  Must obtain certification in Basic First Aid and Cardiopulmonary Resuscitation (CPR) within the first six months of employment and maintain such certification during employment.

     

    Note:  Employees at Mary Graham Children’s Shelter are subject to the authority, rules, regulations, standards, and approval of the Community Care Licensing Authority (CCL) of the California Department of Social Services.  In addition to the above minimum qualifications, as a condition of employment, approval of the CCL is required for both initial appointment and for continued employment at MGCS.

    KNOWLEDGE

    Advanced principles and practices of supervision including coaching, counseling and progressive discipline; Welfare and Institutions Codes as they apply to dependent children; basic medical terminology, childhood illnesses and health assessment methods/techniques; signs of child abuse and neglect; special needs, problems, and concerns of at-risk children, including substance exposed infants; stages of child development; child behavior modification techniques; children’s community resources and referral agencies; basic principles and practices of accounting and record keeping; methods and techniques of budget development and administration; modern office equipment including personal computers and related hardware and software applications.

    ABILITY

    Supervise, coordinate, and oversee the work of an assigned unit; supervise, train, motivate, and evaluate staff; develop and promote teamwork; develop and administer assigned budget accounts; prepare and maintain complete and accurate files, schedules, records, and logs; write clear and concise reports; interpret, apply, enforce, and adhere to policies, procedures, rules and regulations governing facilities management, residential facilities for children; use and operate modern office equipment including personal computer and related hardware and software applications to create records and generate reports; communicate effectively both orally and in writing; drive a vehicle in the performance of assigned duties; perform First Aid and CPR duties as needed; establish and maintain effective relationships with others contacted in the performance of assigned duties.

    PHYSICAL/MENTAL REQUIREMENTS

    Mobility-Frequent operation of keyboards and sitting for long periods; occasional walking, pushing/pulling, climbing and driving; Lifting-Occasionally able to lift 5-70 pounds; Vision-Constant use of good overall vision and eye/hand coordination; frequent reading/close-up work; occasional field of vision/peripheral, depth and color perception;  Dexterity-Frequent writing and repetitive motion;  Hearing/Talking-Constant talking/hearing in person and on the telephone;  Emotional/Psychological-Constant concentration and decision making; frequent public contact and dealing with emergency situations; occasional overtime and working weekends and exposure to hazardous materials, trauma, grief and death;   Environmental-Constant exposure to noise.

    BENEFITS

    Health Insurance:  San Joaquin County provides employees with a choice of three health plans:  a Kaiser Plan, a Select Plan, and a Premier Plan.  Employees pay a portion of the cost of the premium. Dependent coverage is also available. 

    Dental Insurance:  The County provides employees with a choice of two dental plans:  Delta Dental and Pacific Union Dental.  There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.

    Vision Insurance:  The County provides vision coverage through Vision Service Plan (VSP).  There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.

    For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Benefits. 

    Life Insurance:  The County provides eligible employees with life insurance coverage as follows: 

     1 but less than 3 years of continuous service:                   $1,000
     3 but less than 5 years of continuous service:                   $3,000
     5 but less than 10 years of continuous service:                 $5,000
    10 years of continuous service or more:                           $10,000
     

    Employee may purchase additional term life insurance at the group rate.

    125 Flexible Benefits Plan:  This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2080 annual limit); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).

    Retirement Plan:  Employees of the County are covered by the County Retirement Law of 1937.  Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information.  NOTE:  If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance.

    Deferred Compensation:  The county maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $17,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $23,000.

    Vacation:  Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.

    Holiday:  For current Civil Service employees:  14 paid holidays per year.  For new employees:  10 paid holidays per year.

    Sick Leave:  12 working days of sick leave annually with unlimited accumulation.  Sick leave incentive:  An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue.  The employee must also be on payroll during the entire calendar year.

    Bereavement Leave3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.

    Merit Salary Increase:  New employees will receive the starting salary, which is the first step of the salary range.  After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.

    Job Sharing:  Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources.

    Educational Reimbursement Program:  Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year.  Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.

    Parking Supplemental Downtown Stockton:  The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.

    School Activities:  Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.

    Selection Procedures

    Applicants who meet the minimum qualifications will go through the following examination process:

    • Written Exam: The civil service written exam is a multiple choice format.  If the written exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
       
    • Oral Exam:   The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise.   The oral exam selection process is not a hiring interview.   A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list.  Top candidates from the eligible list are referred for hiring interviews.  If the oral exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 
       
    • Written & Oral Exam:  If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement.  Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.
       
    • Rate-out:  A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. 

     Note:  The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.

    Testing Accommodation:  Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date.   

    Veteran’s Points:  Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service.  Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.  Note:  A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination.

    Acceptable wartime service dates:

    • September 16, 1940 to December 31, 1946

    • June 27, 1950 to January 31, 1955

    • August 5, 1964 to May 7, 1975

    • Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation.

    Eligible Lists:   Candidates who pass the examination will be placed on an eligible list for that classification.  Eligible lists are effective for one year, but may be extended up to two additional years by the Civil Service Commission.

    Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods.

    • Rule of the Rank: The top three ranks will be referred for hiring interviews.  If there are less than 5 names in the top three ranks the next rank is referred.  This applies only to open competitive recruitments.
    • Rule of Five:  The top five names will be referred for hiring interviews.  This applies only to department or countywide promotional examination.

    Physical Exam:  Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.

    Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when;

    • They are related to the Appointing Authority or

    • The employment would result in one of them supervising the work of the other.

    Department Head may establish additional limitations on the hiring of relatives by departmental rule.

    Proof of Eligibility:  If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.

     

    HOW TO APPLY

    Apply Online:       

    www.sjgov.org/hr

    By mail or in person:  

    San Joaquin County Human Resources

    44 N. San Joaquin Street Suite 330

    Stockton, Ca 95202                                  

     

    Office hours:               
    Monday – Friday 8:00 am to 5:00 pm; excluding holidays.

    Phone:  (209) 468-3370 

     

    Job Line:

    For current employment opportunities please call our 24-hour job line at (209) 468-3377. 

    When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).  

    San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.

    Equal Opportunity Employer:  San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to
    www.sjgov.org/eeo.




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    San Joaquin County
    Human Resources Division  Stockton, CA 95202
    E-mail | Phone: (209) 468-3370 | 8am - 5pm M-F | Powered by JobAps