Deputy Director of Human Services Agency (Children's Services)

The San Joaquin County Human Services Agency has an exciting opportunity for experienced managers and administrators to apply for the Deputy Director of Human Services Agency (HSA) to lead and manage the Children's Services Bureau. The Deputy Director is a key member of the senior management team of HSA. This senior management position is an at-will position and is exempt from the San Joaquin County's Civil Service System.

To learn more about this rewarding and exciting opportunity, please view the job brochure provided below.

Deputy Director of H.S.A. - Children's Services

Final filing date: Friday, February 26, 2016

This specification is a general guideline for the class.  The statements below are not restrictive, and the responsibilities and duties assigned to a position in this class may expand beyond those identified in the specification.                             

• Plans, organizes and directs the activities, functions and budgets of a major bureau (division) or program within the San Joaquin County Human Services Agency; develops and recommends operational objectives; directs operations to maximize efficiency, improve service levels, reduce administrative and service provision costs, and ensure effective utilization of available resources; exercises good judgment and makes sound business decisions in managing activities; provides strategic leadership through communication, demonstration, and accomplishment of the organizational mission, vision, and values. 
• Assists with the development and implementation of quality control and quality improvement programs and initiatives; analyzes and monitors performance indicators and ensures that assigned operations meet established standards; recommends process improvements to ensure operational effectiveness and superior customer service. 
• Directs the activities of assigned staff through subordinate managers and supervisory staff; selects staff and evaluates performance; provides for staff development and training; monitors and directs employee relations activities; reviews and takes action on disciplinary matters as needed. 
• Assists with the establishment of departmental policies and procedures in compliance with Agency and external requirements; analyzes and interprets existing and proposed federal, state, and local legislation, policies, procedures and other directives to determine impact on assigned operations; recommends and implements policies and procedures to ensure compliance with relevant legislative and regulatory guidelines; interprets policies and procedures to staff. 
• Performs and/or directs the assessment of community needs pertaining to assigned bureau operations; develops program plans and service delivery methods to meet identified needs in an efficient and effective manner; develops and implements goals, objectives, and long-term plans for departmental services and programs within assigned areas of accountability; develops specific proposals to address operational and service delivery issues.
•  Directs or assists with the preparation, presentation, and administration of departmental budgets; analyzes fiscal information and recommends cost efficiency options; coordinates with other managers regarding bureau and/or departmental fiscal issues. 
• Designs grant projects, writes grant proposals, and implements and monitors grant projects. 
• Assists with the effective development and utilization of technology to improve departmental systems and processes. 
• Analyzes and summarizes complex narrative information and statistical data; prepares or supervises the preparation of reports, records, correspondence and presentations for department and/or county management, as well as federal, state, or other external agencies and organizations; makes presentations to groups and individuals, including boards and commissions, on bureau and/or departmental issues. 
• Develops and maintains cooperative and collaborative working relationships with federal, state, and county officials, other counties, community groups, and the public; meets and confers with various agents to negotiate effective solutions to difficult problems; coordinates the provision of departmental services as assigned; explains and interprets policies, procedures and regulations for complex program issues.
• Attends meetings and conferences; participates on committees and task forces pertaining to issues germane to the department; may represent the Human Services Agency to outside agencies and/or the general public; may represent the Director in his/her absence as assigned.

Principles, practices, and methods of administration, organization and management necessary to develop analyze, evaluate and implement administrative policies in a public social services agency; budget development and administration; supervision and training; methods and techniques of providing casework consultation to staff; provisions of governmental codes pertaining to public assistance and other social services; social, political and economic issues influencing area of responsibility; project management and administration; available public and private social service resources; principles of public relations; short- and long-range planning methods; modern office automation technology and software relevant to assigned operations.

Assist with planning, assigning, and directing staff activities of a large, complex public human service agency in a cost-effective manner while ensuring excellent customer service; provide appropriate and effective leadership and management of diverse staff teams, including subordinate managers and supervisors; work collaboratively with staff, other departments, and pertinent stakeholders to achieve successful outcomes; exercise good judgment and make sound managerial decisions; exercise analytical and critical thinking to evaluate complex problems and recommend appropriate solutions; understand, interpret, and apply complex rules and regulations pertaining to assigned operations; analyze and implement program mandates and work within federal, state, or other types of regulatory systems; formulate and present short- and long-range plans; recommend the development and utilization of effective automated systems; prepare and administer annual budgets and financial and statistical records; communicate effectively, both orally and in writing; present findings recommendations and policies before boards, commissions and other groups; establish and maintain effective working relationships with others, including the general public, Human Services Agency staff, advocacy groups, and other departments and agencies both internal and external to San Joaquin County government.

Mobility—Frequent operation of a data entry device; sitting for extended periods; walking; occasional standing, pushing, pulling, bending, squatting, climbing stairs; occasional driving; Lifting—frequently 5 pounds or less; Vision— constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Dexterity—normal dexterity with frequent writing and repetitive motion; Hearing/Talking—frequent hearing of normal speech; hearing/talking on the telephone; talking in person; Special Requirements—may require working weekend/nights; occasional travel; Emotional/Psychological—frequent decision making, concentration, and public contact.

Apply Online:       

www.sjgov.org/hr

By mail or in person:  

San Joaquin County Human Resources

44 N. San Joaquin Street Suite 330

Stockton, Ca 95202                                  

Office hours:               
Monday – Friday 8:00 am to 5:00 pm; excluding holidays.

Phone:  (209) 468-3370 

Job Line:

For current employment opportunities please call our 24-hour job line at (209) 468-3377. 

When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).  

San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.

Equal Opportunity Employer:  San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to www.sjgov.org/eeo.