Outpatient Clinic Assistant

This examination is being given to fill a part-time vacancy in the Ambulatory Care Services Special Care Security Clinic at San Joaquin General Hospital. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline.

The position supports providers who are providing care to inmates from various California Department of Correctional facilities.  In addition to basic patient care and patient related office support functions, the special care setting requires different work practices.  Staff assigned to this unit must be able to work with inmates and correctional offers in a correctional setting. 

NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail.

Prepares and maintains patient files; registers patients and updates registration information; maintains a system of clinic appointments; files material, answers phones, takes messages; organizes office procedures and routines; keeps statistics and records on clinic usage; operates standard office equipment. 

Matches account numbers with financial codes; verifies insurance coverage; enters patient data in computers; obtains computer printouts; obtains signature on forms.

Assists medical doctors and mid-level providers in specialty clinics; assures availability of necessary patient charts and records; obtains and assembles required medical supplies; sets up specialty trays; assists in patient examinations; maintains patient medical charts and transcribes orders; transmits medical information and orders; schedules clinic appointments and arranges for appointments in other clinics and medical facilities.

Greets and directs patients to clinics and service areas; answers questions and provides information regarding clinic services to patients and families; prepares patients for examinations; schedules clinic appointments and arranges for appointments in other clinics and medical facilities.

Takes and records vital signs, including blood pressure, temperature, pulse, respiration and weight.

Assists professional staff with tests, procedures and examinations; transports and collects specimens for providers.

Assists other practitioners, including social workers, other staff in mental and public health clinics, and nutritionists, in providing services to clinic patients.

Maintains inventory of medical and office supplies; orders supplies as needed.

Maintains contacts with collateral clinics, agencies and medical staff; runs clinic related errands for medical staff.

May perform electrocardiograms; may administer cardiopulmonary resuscitation; may perform skin punctures and/or blood draws if required by off-site clinic assignment.

Note: Supplemental application must be submitted with employment application.

Experience: One year performing the duties of a medical or outpatient clinic assistant in a medical or clinic office which included both clerical and unlicensed assistive patient care duties. Prior experience in a correctional facility is preferred.

License: Possession of a valid California driver's license, depending upon the nature of the assignment.

Special Requirements: Employees assigned to the Special Care Unit must be able to pass a pre-employment physical exam and background investigation and, as a condition of employment, must maintain a California Department of Corrections and Rehabilitation's security clearance for continued employment. The security clearance requirement is currently in place for staff assigned to the hospital's Medical Guarded Unit.

Medical (clinic) procedures and practices; basic physiology, anatomy and psychology; basic patient registration, records and charting procedures; unlicensed assistive practices; medical terminology; medical supplies; basic computer and modern office automation technology and computer software programs relevant to department operations; basic public relations.

Set up and maintain clerical functions of a medical clinic; take patient vital signs; learn and perform unlicensed assistive duties for licensed providers; communicate effectively both orally and in writing; operate computers, office equipment and related software; maintain effective working relationships with a wide variety of professional staff, coworkers, patients and the general public.

Mobility-Frequent operation of a data entry device; constant standing and walking; frequent sitting, pushing/pulling and bending/squatting; occasional moderate to heavy equipment operation; running;  climbing stairs; Lifting- Constant lifting of 30 lbs. or less; frequent lifting of 30 to 70 lbs.; occasional lifting of 70 lbs. or more; occasional  restraining, lifting/turning of heavy objects or people; Vision-Constant reading and other close up work; constant need for color perception, hand/eye coordination, depth perception and use of peripheral vision; Dexterity-Constant holding, reaching, grasping, writing and need for repetitive motion; Hearing/Talking-Constant need to hear normal speech and faint sounds; constant talking on the telephone and in person; occasionally speaking over public address system; Emotional/Psychological-Constant exposure to trauma, grief and death; constant public contact, decision making and concentration required; Special Requirements: May require working nights, weekends, and overtime; Environmental-Occasional exposure to hazardous materials; frequent exposure to noise.

Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases.

Applicants who meet the minimum qualifications will go through the following examination process:

• Written Exam: The civil service written exam is a multiple choice format.  If the written exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list.
   
• Oral Exam:   The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise.   The oral exam selection process is not a hiring interview.   A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list.  Top candidates from the eligible list are referred for hiring interviews.  If the oral exam is administered alone, it will be 100% of the overall score.  Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. 
   
• Written & Oral Exam:  If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement.  Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list.
   
• Rate-out:  A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. 

 Note:  The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points.

Testing Accommodation:  Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date.   

Veteran’s Points:  Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service.  Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration.  Note:  A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination.

Acceptable wartime service dates:

• September 16, 1940 to December 31, 1946

• June 27, 1950 to January 31, 1955

• August 5, 1964 to May 7, 1975

• Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation.

Eligible Lists:   Candidates who pass the examination will be placed on an eligible list for that classification.  Eligible lists are effective for one year, but may be extended up to two additional years by the Civil Service Commission.

Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods.

• Rule of the Rank: The top three ranks will be referred for hiring interviews.  If there are less than 5 names in the top three ranks the next rank is referred.  This applies only to open competitive recruitments.
• Rule of the List: The entire list will be referred to the department for further selection.
• Rule of Five:  The top five names will be referred for hiring interviews.  This applies only to department or countywide promotional examination.

Physical Exam:  Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.

Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when;

• They are related to the Appointing Authority or

• The employment would result in one of them supervising the work of the other.

Department Head may establish additional limitations on the hiring of relatives by departmental rule.

Proof of Eligibility:  If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.

Apply Online:       

www.sjgov.org/hr

By mail or in person:  

San Joaquin County Human Resources

44 N. San Joaquin Street Suite 330

Stockton, Ca 95202                                  

 

Office hours:               
Monday – Friday 8:00 am to 5:00 pm; excluding holidays.

Phone:  (209) 468-3370 

 

Job Line:

For current employment opportunities please call our 24-hour job line at (209) 468-3377. 

When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division).  

San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees.

Equal Opportunity Employer:  San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation.  For more information go to www.sjgov.org/eeo.